Contact Center Representative - Outbound initiates calls to current and potential customers to sell and upsell products and services. Uses standard scripts and procedures to promote products and services. Being a Contact Center Representative - Outbound processes orders and documents customer requests, interactions, outcomes, and feedback in the system. May make follow up calls to confirm details of orders or provide additional information. Additionally, Contact Center Representative - Outbound requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative - Outbound works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
The Customer Service Representative/Courier is responsible for performing a variety of delivery duties, sorting, and related routine clerical functions. He or she performs efficient preparation, delivery, and pick up of company supplies and documents. The Customer Service Representative/Courier promptly completes assigned errands including various interoffice and external business delivery runs. He or she is responsible for performing a variety of clerical support duties, including answering the telephone and greeting visitors as needed. The Customer Service Representative/Courier courteously and promptly answers customer questions and service requests or refers them to appropriate personnel. He or she assists with reviewing and processing consumer and business customer’s deposits made through remote channels utilizing the Fiserv Deposit Review system. The Customer Service Representative/Courier performs various projects and miscellaneous support duties as needed or assigned.
Qualifications
Responsibilities
D.L. Evans Bank is a community bank and has been since 1904. For many years, we have provided premier banking services to the residents of Southern Idaho and Northern Utah while fostering a working environment for our employees dedicated to teamwork and excellent customer service. If you are a dynamic and customer-driven individual, whether an experienced banker or just beginning your career, we encourage you to continue with this applicant friendly, online job application!
D.L. Evans Bank is an Equal Opportunity Employer (EOE/AA/W/M/Vets/Disabled). VEVRAA Federal Contractor.
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0 Contact Center Representative - Outbound jobs found in Twin Falls, ID area