Contact Center Sales Coach jobs in Lexington, KY

Contact Center Sales Coach designs sales training materials on company products, business practices, and contact center practices. Coaches and motivates the contact center staff to meet targeted sales goals. Being a Contact Center Sales Coach supports evaluating sales performance and product knowledge. May require a bachelor's degree. Additionally, Contact Center Sales Coach typically reports to a manager or head of a unit/department. The Contact Center Sales Coach gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Sales Coach typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Contact Center Agent
  • Pearl Interactive Network, Inc.
  • Winchester, KY FULL_TIME
  • Pearl Interactive Network is seeking Contact Center Agents in Winchester, KY - Onsite.

    The 2023 Recruiting Season Offers ONLY 5 TRAINING CLASSES. Scheduled Start Dates are Aug. 14, Aug. 28, Sept. 25, Oct. 23, and Nov. 13.

    Pearl-Winchester offers a Competitive Compensation and Benefits Package to include:

    • Hourly rate: $16.20 $4.41 toward Health and Wellness
    • Medical, Dental, Vision, Life Insurance, Critical Illness, and Hospital Indemnity
    • Retirement Plan
    • Identity Theft
    • Paid time off, Paid holidays
    • 401K eligibility
    • Additional ancillary benefits to support your lifestyle professionally, physically, and financially through training and development.
    • Career path and opportunities for advancement.

    Job Duties:

    • Utilize standard technology such as a telephone, e-mail, and web browser.
    • Assist callers with filling out online applications and submitting them electronically to the plan provider for processing.
    • Navigate to the appropriate pre-scripted responses, read verbatim to provide basic and claims-specific information, and complete basic call log related to the phone inquiries by clicking radio buttons to confirm which scripts were read by the CSR to the caller.
    • Refer calls as required to Customer Service Representative II.
    • May be required to work holidays. Overtime may be required.
    • Perform other related duties as assigned.

    Job Requirements:

    • High School diploma or equivalent required
    • Minimum 6 months of customer service/secretarial/telemarketing experience required or equivalent military experience
    • Must be able to type a minimum of 20 WPM
    • Experience working with a PC and the Windows operating system is required
    • Effectively work within established contractual turnaround times, follow established and documented policies and standard operating procedures, and adhere to privacy rules
    • Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
    • Proven ability to work as a member of a team is required
    • Spanish fluency is desirable
    • Physical ability to sit for up to 2 hours at a time while assisting callers; this position is a sedentary position in an office environment
    • This position requires 100% phone work which includes wearing a headset while simultaneously using a phone and computer
    • This position requires the ability to work in stressful situations
    • Adhere to strict attendance and limited break policy

    Background Check and Customer Service Skill Assessments RequiredWE HELP PEOPLE, ONE CARING CALL AT A TIME!Pearl Interactive Network, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

    Job Type: Full-time

    Pay: $16.20 per hour

    Benefits:

    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance

    Experience level:

    • Under 1 year

    Weekly day range:

    • Monday to Friday

    Work setting:

    • In-person

    Work Location: In person

  • 8 Days Ago

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Contact Center Agent
  • Pearl Interactive Network, Inc.
  • Richmond, KY FULL_TIME
  • Pearl Interactive Network is seeking Contact Center Agents in Winchester, KY - Onsite.The 2023 Recruiting Season Offers ONLY 5 TRAINING CLASSES. Scheduled Start Dates are Aug. 14, Aug. 28, Sept. 25, O...
  • 9 Days Ago

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Contact Center Manager
  • Twinspires - Louisville & Lexington, KY
  • Lexington, KY FULL_TIME
  • Job Summary – The TwinSpires Contact Center Manager is responsible for overall proficiency and efficiency of the TwinSpires Contact Center operations and is staff focused, customer focused and product...
  • 1 Month Ago

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Contact Center Agent, OPEN HOUSE!
  • Pearl Interactive Network, Inc.
  • Winchester, KY FULL_TIME
  • Pearl Interactive Network is seeking Contact Center Agents in Winchester, KY - Onsite.We Have Only 2 Training Classes Left this Season! Start on Oct. 23 or Nov. 13, 2023 just in time for the Holidays!...
  • 20 Days Ago

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Contact Center Agent - Bilingual Spanish - Georgia
  • Senture
  • London, KY FULL_TIME
  • Position: Contact Center Agent Language: Bilingual Spanish Senture provides both inbound and outbound premium customer care call support to various federal, state, and commercial accounts. We pride ou...
  • Just Posted

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Medical Weight Loss Sales Consultant, CMA, CCMA, LPN, Nutrition/Fitness Coach
  • Ageless Center Medical WeightLoss Center & MedSpa
  • Lexington, KY FULL_TIME
  • The Ageless Center needs your positive attitude! We are looking for another team member who has a passion for patient care. Who is motivated to upsell our products and services and wants to earn commi...
  • 3 Days Ago

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0 Contact Center Sales Coach jobs found in Lexington, KY area

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Dealer Success Manager - Southeast Region (Remote)
  • AutoFi, Inc.
  • Lexington, KY
  • **Dealer Success Manager - Southeast Region (Remote)** Lexington, KY / Customer Success / Full Time **About AutoFi** Fou...
  • 3/28/2024 12:00:00 AM

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Area Manager
  • Hankey Group External
  • Lexington, KY
  • Area ManagerLexington, KY| Remote About Westlake Financial Westlake Financial Services is the largest privately held aut...
  • 3/28/2024 12:00:00 AM

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Territory Manager - Payroll/ HCM
  • Heartland
  • Lexington, KY
  • Territory Manager - Payroll/ HCM Our Territory Sales Manager position is the missing link for any sales company, but you...
  • 3/26/2024 12:00:00 AM

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Dealer Success Manager - Southeast Region
  • AutoFi, Inc.
  • Lexington, KY
  • **Dealer Success Manager - Southeast Region** Lexington, KY / Customer Success / Full Time **About AutoFi** Founded in 2...
  • 3/26/2024 12:00:00 AM

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Regional Sales Representative
  • Lexmark International
  • Lexington, KY
  • ****Job Title:**** Regional Sales Representative ****Business Area:**** Sales & Account Management ****Location:**** Lex...
  • 3/26/2024 12:00:00 AM

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Area Sales Manager I
  • Fifth Third Bank
  • Lexington, KY
  • Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? D...
  • 3/26/2024 12:00:00 AM

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Sr. Technical Trainer (US Remote)
  • Confluent
  • Frankfort, KY
  • Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever fou...
  • 3/26/2024 12:00:00 AM

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Multi Tenant Sales Representative
  • SPECTRUM
  • Lexington, KY
  • Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building ...
  • 3/26/2024 12:00:00 AM

Lexington, consolidated with Fayette County and often denoted as Lexington-Fayette, is the second-largest city in Kentucky and the 60th-largest city in the United States. By land area, Lexington is the 28th largest city in the United States. Known as the "Horse Capital of the World," it is the heart of the state's Bluegrass region. It has a nonpartisan mayor-council form of government, with 12 council districts and three members elected at large, with the highest vote-getter designated vice mayor. In the 2017 U.S. Census Estimate, the city's population was 321,959, anchoring a metropolitan are...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Sales Coach jobs
$43,814 to $60,213
Lexington, Kentucky area prices
were up 1.2% from a year ago