Contact Center Scheduler jobs in Columbus, GA

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

N
OR Scheduler
  • Nexus Pain Center of LaGrange
  • La Grange, GA FULL_TIME
  • OR Scheduler

    The NEXus Pain Center has an opening for Operating Room Scheduler. This position will be part of a team that works to provide the highest quality care and services to our patients. The weekly work schedule is from 7:30 am to 4:00 pm Monday through Friday. We are a fast paced and growing pain management clinic and surgery center with five locations in Georgia. Our growth can be attributed to our team and their dedication to quality care they provide.

    Duties

    · Schedule diagnostic and/or therapeutic procedures for all surgical patients and visits with medical personnel

    · Operate scheduling programs: EClinical Works and Amkai

    · Compile Patient records, procedure orders and consent to ensure they are valid within a 30-day time period

    · Obtain and evaluate patients’ profiles for upcoming visits and resolve scheduling conflicts

    · Work along side with specialist surgeons about schedules, patients and any changes

    · Answer phone calls and emails, greeting patients and prospective patients and reminding them of upcoming appointments

    · Perform patient intake, including the completion and filling of all necessary records

    · Schedule staff coverage in order to ensure the company’s best operations standard

    · Produce and process schedules and reports as they are requested by administrative staff, customers and clients

    Actions

    · Extracts patient demographic data from surgical information sheets and inputs into operating room information system

    · Obtains preliminary operating room scheduling information from clinical and surgical services and enters into scheduling system according to the system coding requirements

    · Monitors tentative schedules for missing service appointments and contacts appropriate service to confirm or resolve

    · Works with management to make any monthly adjustments to the schedule and communicates changes to surgeons’ offices and others, as appropriate

    · Determines the order in which the patients are scheduled, by reviewing procedures, time needed, and schedules inpatients in accordance with Operating Room guidelines

    · Posts add-on cases and emergency cases to scheduling system as required; reviews waitlist and schedules cases as rooms become available

    · Prints preliminary and final schedules for operating rooms on a daily basis, forwards final schedule to shared drive, and makes copies and distributes as appropriate

    · Adjust operating room schedule according to written guidelines and communicates changes to surgeon's offices and others as appropriate;

    · Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail and database software in performing work assignments

    · Accesses protected health information (PHI) in accordance with departmental assignments and guidelines defining levels of access (i.e., incidental vs. extensive)

    · May perform other incidental tasks, as needed

    The NEXus Pain Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status

    Job Type: Full-time

    Pay: From $16.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Healthcare setting:

    • Ambulatory surgery center

    Medical specialties:

    • Pain Medicine
    • Surgery

    Schedule:

    • 4x10
    • Day shift
    • No weekends

    Ability to Relocate:

    • Lagrange, GA 30241: Relocate before starting work (Required)

    Work Location: In person

  • 1 Month Ago

R
Rent center delivery
  • Rent-A-Center
  • Columbus, GA FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $15.30? Why should I apply in just a few clicks? Paid Time Off and Sunday Off We are Closed! Full-Time Employm...
  • 22 Days Ago

K
Production Planner Scheduler II
  • Kysor Warren EPTA US Corporation
  • Columbus, GA FULL_TIME
  • DescriptionUnder general supervision, performs a variety of planning activities required to attain production objectives.Plans and issues schedules and material requirements Creates and maintains prod...
  • 9 Days Ago

N
Surgery Center Receptionist/Runner
  • Nexus Pain Center
  • La Grange, GA FULL_TIME
  • Lafayette Surgery Center Receptionist/Runner LaGrange, GA Led by a highly skilled team of anesthesiology and pain management doctors, The Nexus Pain Center’s are located in Columbus, LaGrange, Newnan,...
  • 3 Days Ago

F
Project Planner / Scheduler – Coffs Harbour
  • Ferrovial
  • Valley, AL FULL_TIME
  • About us:Ferrovial is one of the world’s leading infrastructure operators, committed to developing sustainable solutions. The company has presence in 6 main markets. It is a member of Spain’s blue-chi...
  • Just Posted

G
Intake Coordinator/Scheduler - Hospice LPN
  • Gentiva
  • Phenix, AL OTHER
  • Our Company Gentiva Hospice is member of the Gentiva family - an industry leader in hospice, palliative and personal home care. Our place is by the side of those who need us, offering physical, spirit...
  • 18 Days Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Scheduler jobs found in Columbus, GA area

G
Dental Hygienist - choose your schedule
  • GoTu
  • Columbus, GA
  • Pay Range: $45-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get paid wit...
  • 3/19/2024 12:00:00 AM

G
Dental Hygienist - choose your own schedule
  • GoTu
  • Auburn, AL
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get paid wit...
  • 3/19/2024 12:00:00 AM

G
Dental Hygienist - choose your own schedule - $40-$70/Hour
  • GoTu
  • Columbus, GA
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get paid wit...
  • 3/19/2024 12:00:00 AM

G
RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
  • GoTu
  • Auburn, AL
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get paid wit...
  • 3/19/2024 12:00:00 AM

L
Drive with Lyft - Earn on Your Own Schedule
  • Lyft
  • Auburn, AL
  • Earn $2,000 in Auburn when you give 170 rides in 30 days. New drivers only. Terms apply. What is Lyft? Lyft is a flexibl...
  • 3/16/2024 12:00:00 AM

G
Dental Hygienist - choose your own schedule
  • GoTu
  • Columbus, GA
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get paid wit...
  • 3/16/2024 12:00:00 AM

G
RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
  • GoTu
  • Columbus, GA
  • Pay Range: $45-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get paid wit...
  • 3/16/2024 12:00:00 AM

S
Front Office Specialist - (PRN) Phenix City, AL
  • Stopwatch Urgent Care
  • Phenix City, AL
  • As a Front Office Specialist, you will engage directly with our patients and be the face of our business. You will ensur...
  • 3/16/2024 12:00:00 AM

Columbus is one of Georgia's three Fall Line Cities, along with Augusta and Macon. The Fall Line is where the hilly lands of the Piedmont plateau meet the flat terrain of the coastal plain. As such, Columbus has a varied landscape of rolling hills on the north side and flat plains on the south. The fall line causes rivers in the area to decline rapidly towards sea level. Textile mills were established here in the 19th and early 20th centuries to take advantage of the water power from the falls. Columbus was developed along the Chattahoochee River. Interstate 185 runs east of the city, with acc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$42,062 to $58,637
Columbus, Georgia area prices
were up 1.5% from a year ago