Contact Center Scheduler jobs in Great Falls, MT

At the Great Falls Clinic Hospital, we pride ourselves on providing high quality care and exceptional service to our patients. Here you will find excellent nurse to patient ratios. This allows us to provide more personalized care and create stronger connections. You will discover a culture of teamwork, compassion, and an opportunity for professional growth.

POSITION OVERVIEW:

Schedules appointments for patients by telephone or in person in a timely and efficient manner. Greets and directs patients, salespeople, and visitors. Reviews and updates eligibility, phones, and completes full registration. Obtains copies of insurance cards and driver's license. Obtains referrals and authorizations. Collects all copayments at Time of Service. If patient does not have a copayment, a TOS amount will be collected at each visit. Refers patient to the Business office for all past due or pop up accounts. Appropriately post payments to the correct system and uses the correct credit card machine. Works HOLD claims by assigned location on daily basis. Actively participates in quality improvement for department efficiency. Receives direction from: Supervisor/Coordinator.

EDUCATION:

• High school diploma or equivalent.
• 1.5 years related experience and/or training required; or equivalent combination of education and experience

EXPERIENCE:

• Insurance knowledge

LICENSE/CERTIFICATIONS:

• Valid driver's license when driving any vehicle for work-related reasons. 

KNOWLEDGE/SKILLS/ABILITIES:

• Medical Terminology helpful
• Basic telephone and computer skills
• Excellent customer service skills
• Ability to prioritize and keep work organized in a hectic work environment, with patient care always being the priority

NOTICE OF PRE-EMPLOYMENT SCREENING REQUIREMENTS:

If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes:

• Criminal background check
• Drug Screening
• Health and Immunizations Screening

ABOUT US:

In 1917, four visionary medical leaders opened a world-class comprehensive health care center, with an integrated team of specialists and a personal approach to wellness - far from an urban center. Today, we are focused on becoming Montana's healthcare provider of choice.

We are committed to recruiting the most contemporary medical staff, harnessing the power of the latest medical technologies, continually striving for advancement, and above all, working as a team to meet the health needs of the 250,000 residents living in our 17 local counties.

Our vision is to be the healthcare provider of choice for patients and the workplace of choice for staff and providers. We will achieve this vision by committing to a culture of integrity and safety, evidence based exceptional care, compassionate customer service, great work environment and innovation/technology.

ABOUT GREAT FALLS:

Great Falls lies about halfway between Yellowstone and Glacier National Parks. With close access to world class fishing and floating, not only on the Missouri River, but also several other lakes and rivers. Great Falls is an active community within 1 hour of two local ski resorts. We encourage a fun, collaborative work environment as well as a good work/home life balance. If you are interested in being a part of a dynamic, impactful team, in a family friendly community, Great Falls and Great Falls Clinic Hospital are for you. We would love to hear from you and discuss this opportunity.

EQUAL OPPORTUNITY EMPLOYER:

Great Falls Clinic, LLC is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.