Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
American Well Services is located in Midland, TX and provides well service rigs for the purpose of workover or completion operations. Along with the well service rigs, AWS offers a wide range of additional wellsite support services including, fluid transfer, fishing and rental services, hot oiling, frac tank rental and wellsite construction. AWS is managed by seasoned industry veterans and services blue-chip customers in the Permian Basin with a substantial asset base, strong safety culture and industry-leading operating procedures. American Well Services provides a full suite of completions and workover solutions to customers in the Permian Basin.
The Maintenance Scheduler is responsible for working with internal and external customers to complete maintenance repairs, requests and scheduled maintenance in a timely manner with minimal disruption to operations. This position plays a critical role within daily operations to ensure inventory is maintained so operations is not disrupted. This will require frequent communication with operation supervisors/managers and vendors with strong organizational and time management skills.
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0 Contact Center Scheduler jobs found in Lubbock, TX area