Contact Center Scheduler jobs in New York, NY

Job Summary: The OR Scheduler is responsible for performing detailed clerical functions required to maintain the automated operating room scheduling system at Westchester Medical Center.  Responsibilities include entering and updating data, as well as monitoring, verifying, confirming and distributing final schedules.  Considerable contact with staff from clinical and surgical services and with residents and outside physicians is required. 

                 Responsibilities: 

• Extracts patient demographic data from surgical information sheets and inputs into operating room information system.
• Obtains preliminary operating room scheduling information from clinical and surgical services and enters into scheduling system according to the system coding requirements.
• Monitors tentative schedules for missing service appointments and discrepancies in type of room and equipment assigned for specific procedures and contacts appropriate service to confirm or resolve.
• Works with management to make any monthly adjustments to the schedule and communicates changes to surgeons’ offices and others, as appropriate.
• Determines the order in which the patients are scheduled by reviewing procedures, time needed, and size of operating room available, and schedules inpatients in accordance with Operating Room Committee guidelines.
• Posts add-on cases and emergency cases to scheduling system as required, and reviews wait list and schedules cases as rooms become available.
• Prints preliminary and final schedules for operating rooms on a daily basis, forwards final schedule to shared drive, and makes copies and distributes as appropriate.
• Adjusts operating room schedule according to written guidelines and communicates changes to surgeons offices and others as appropriate.
• Communicates the need for special instruments, supplies and equipment to nursing and central sterile personnel.
• Manually enters physician privileges, liaisons with resident physicians and outside physicians regarding available space, and prints and distributes final schedules.
• Effectively uses automated systems to perform work assignments.
• Performs related duties as assigned. 

Qualifications/Requirements:

Experience: One year experience where the primary function of the position was utilizing an automated block scheduling system to schedule the use of hospital operating rooms.

Education:  High school or equivalency diploma.

Licenses / Certifications:

Other:  Good knowledge of the operation, use and functions of an automated surgical scheduling system; good knowledge of medical/surgical terminology; good planning and organizational skills; good problem solving skills; ability to communicate effectively, both orally and in writing; ability to work with a high degree of accuracy and attention to detail; thoroughness; initiative; good judgment; physical condition commensurate with the demands of the position.