Contact Center Scheduler jobs in Omaha, NE

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Contact Center Representative (bilingual)
  • Centris Brand
  • Omaha, NE FULL_TIME
  • Contact Center Representative (Bilingual)

    Location: 114th & Dodge 

    Pay Rate: $18.70 - $20.00 per hour based upon prior experience. 

    Hours: Monday through Friday 9:30 AM to 6:00 PM and rotating Saturday's from 8:45AM to 1:15PM.

     

    We Bank on YOUR Future

    Joining Centris Federal Credit Union comes with some amazing perks to support you in your professional and personal journey.

    • A Future You Can Bank On  - program offers you growth and financial opportunities in your first 12 months!
      • $1000 total bonus in your first Year! $500 at 6 months and $500 at 1 year of employment
      • Training during your first year offers you a roadmap to success including the opportunity to promote in the first year
    • We don’t Coast! We offer a 6- month performance review and opportunity for increase in pay.  But there’s more!  You have this opportunity AGAIN at 1 year!  Potential of up to 4% increase in your first 12 months!
    • Annual Corporate Incentive – All Centris Team Members are eligible for an annual Bonus incentive…with no waiting period!
    • The Centris Experience - Experience what being a part of the Centris Way is like. Be inspired by your leaders and encouraged and cheered on by your teammates.  We recognize individual contributions and celebrate successes.
    • Perks –Tuition Reimbursement, Company paid DoorDash Membership, Benefits, 401K Match, PTO, (11) Paid Holidays, Community Volunteer paid time

    A day in the life of a Centris Federal Credit Union Contact Center Representative can look like:

    • Engage and build relationships with Centris Federal Credit Union Members by being a trusted, lifelong financial partner. 
    • Identify the needs and goals of our members to provide relevant products and services by providing unparalleled service to both internal and external members.
    • We are looking for someone who can provide options and solutions and finding creative ways to help our members. If you are an out-of-the-box thinker with a passion for service, submit your application today!
    • Promote and model the Centris Core Values, Vision and Mission.

    Come find out what the Centris Culture is all about!  The first step in your new journey starts now!  Apply today for full job details and requirements.

    1. 1 Month Ago

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    Contact Center Technical/Customer Care Support Specialist Contact Center
    • Complete Call Solutions
    • Omaha, NE FULL_TIME
    • Complete Call Solutions is looking for Client Service Specialist to be part of our team. Ideal candidates thrive in a challenging but rewarding customer focused environment, are tech savvy and have ex...
    • 1 Day Ago

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    Temporary Hurricane Contact Center Agent
    • MCI Military Recruitment
    • Nebraska, NE TEMPORARY
    • POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
    • 8 Days Ago

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    Temporary Hurricane Contact Center Agent
    • MCI Jobs
    • Nebraska, NE TEMPORARY
    • POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts. This is a temporary, remote position contingent on hurric...
    • 8 Days Ago

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    Temporary Hurricane Contact Center Agent
    • MCI Careers
    • Nebraska, NE TEMPORARY
    • LOCATIONRemote Work-at-Home JOB TYPEPart-Time PAY TYPESHourly Bonus APPLICATION DETAILSNo Resume Required, Entry-Level POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking age...
    • 10 Days Ago

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    Contact Center Representative - Headquarters 23-076
    • Cobalt Credit Union
    • Papillion, NE FULL_TIME
    • Contact Center Representative Cobalt Credit Union - Headquarters 7148 Towne Center Parkway Papillion, NE 68046 Hours: Monday through Friday 8:00am to 5:00pm Saturday 8:00am to 12:00pm (noon) As our co...
    • 5 Days Ago

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    0 Contact Center Scheduler jobs found in Omaha, NE area

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    Invoice & Billing Coordinator $17 Hybrid Schedule
    • Noll Human Resource Services
    • Omaha, NE
    • Job Description Job Description Career Growth! Stable Schedule! This opportunity is with an international firm , looking...
    • 4/16/2024 12:00:00 AM

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    Drive with Lyft - Earn on Your Own Schedule
    • Lyft
    • Omaha, NE
    • Earn $2,000 in Omaha when you give 170 rides in 30 days. New drivers only. Terms apply. What is Lyft? Lyft is a flexible...
    • 4/15/2024 12:00:00 AM

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    Appointment Scheduler
    • Fusion Growth Partners
    • Omaha, NE
    • Job Description Job Description Job Title: Appointment Scheduler Job AD Business Development Executive Executive Appoint...
    • 4/14/2024 12:00:00 AM

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    Store Associate - Food - FT - Schedule 1
    • Kum & Go, LC
    • Omaha, NE
    • What Your Schedule will be: * Monday OFF * Tuesday OFF * Wednesday 12:30pm-8:30pm * Thursday 12:30pm-8:30pm * Friday 10:...
    • 4/14/2024 12:00:00 AM

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    Production Scheduler / Supervisor
    • Hiring Now!
    • Omaha, NE
    • A great job-and a great future-awaits you at Smithfield Foods. We're an $18 billion U.S. food company with nearly 60,000...
    • 4/13/2024 12:00:00 AM

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    Plant/Warehouse, Monday-Friday Schedule!
    • Culligangreatlakes
    • Omaha, NE
    • ** Plant/Warehouse, Monday-Friday Schedule!** **Job Category****:** Warehouse/Production **Requisition Number****:** PLA...
    • 4/13/2024 12:00:00 AM

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    Store Associate - Food - FT - Schedule 8
    • Kum & Go, LC
    • Omaha, NE
    • **What Your Schedule will be:** * Monday OFF * Tuesday OFF * Wednesday 5:00am - 1:00pm * Thursday 5:00am - 1:00pm * Frid...
    • 4/13/2024 12:00:00 AM

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    Store Associate - Food - FT - Schedule 1
    • Kum & Go
    • Omaha, NE
    • What Your Schedule will be:Monday OFFTuesday OFFWednesday 12:30pm-8:30pmThursday 12:30pm-8:30pmFriday 10:00am-6:00pmSatu...
    • 4/12/2024 12:00:00 AM

    Omaha (/ˈoʊməhɑː/ OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is located in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. The nation's 40th-largest city, Omaha's 2018 estimated population was 466,061. Omaha is the anchor of the eight-county, bi-state Omaha-Council Bluffs metropolitan area. The Omaha Metropolitan Area is the 59th largest in the United States, with an estimated population of 944,316 (2018). The Omaha-Council Bluffs-Fremont, NE-IA Combined Statistical Are...
    Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
    Income Estimation for Contact Center Scheduler jobs
    $44,117 to $61,493
    Omaha, Nebraska area prices
    were up 0.8% from a year ago