Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Job Description
Responsibilities
When it comes to choosing a hospital, one thing is clear : quality and convenience count. Northern Nevada Medical Center's tradition of providing quality healthcare in a comfortable, accessible environment means peace of mind for the thousands of patients served by the hospital each year.
Northern Nevada Medical Center is a -bed acute care hospital located on hillside acres at 5 E. Prater Way in Sparks, Nevada.
What we at Northern Nevada Medical Center value :
This Centralized Scheduler opportunity is full time at hours per week, offers full benefits and a convenient day shift schedule.
We are looking for a dynamice Centralized Scheduler . You will be responsible for accurately performing the pre-access functions for scheduled patients, which includes scheduling outpatient diagnostic procedures and completing the pre-registration and insurance verification processes.
Job Duties / Responsibilities :
Benefits for full and part time employees :
K) with company match and discounted stock plan
About Universal Health Services :
Qualifications
Requirements :
Last updated : 2024-04-10
0 Contact Center Scheduler jobs found in Reno, NV area