Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
We are hiring a Scheduler with Certified Nursing Assistant experience to join our team! Under the direction of the DSD, the DSD assistant will assist with the responsibilities for orientation, in-service education, and a certification training program (if applicable) for the nurse assistants as required by Title 22 regulations. Assists in providing a clean, safe, dignified, happy and healthy environment for residents by performing the duties as described below.
WE CARE ABOUT YOUR GROWTH! Grow as a leader and impact lives while getting paid excellent wages in a dynamic team environment.
Scheduler (DSD Asst) Requirements
Primary Scheduler (DSD Asst) Responsibilities
PAY SCALE:
Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise.
$19 - $25 / hour
#NURSING
Clear All
0 Contact Center Scheduler jobs found in San Bernardino, CA area