Contact Center Scheduler jobs in Spokane, WA

Supervisory Responsibilities: This position does not have supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. This position sometimes requires travel.

Education/Experience:

Post high school clerical vocational training or college course work preferred. Minimum one year experience working with an EMR system required. Experience in a medical setting, preferably with scheduling experience is a plus. Two years clerical and or reception experience, medical setting preferred. Experience with CPT and ICD coding, preferred.

Certificates and Licenses:

No certification or licenses required.

Language Skills:

Read and comprehend simple instructions, short correspondence and emails; Write simple correspondence; Effectively present information in one-on-one situation and small group situations to customers, and other employees.

Math Skills:

Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio and percents.

Knowledge and Abilities:

Knowledge of and skill in the use of personal computer and related systems and software. Working knowledge of medical terminology. Knowledge of basic anatomy. Skill in accurately recording patient clinical information for scheduling purposes. Skill in dealing with the public and in providing a high standard of customer.