Contact Center Scheduler jobs in Tallahassee, FL

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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SCHEDULER
  • Archbold Medical Center
  • THOMASVILLE, GA FULL_TIME
  • Scheduler

    Description:

    Use the assigned scheduling system to book outpatient and inpatient appointments

    Gather appropriate patient information needed at the time of scheduling

    Develop positive relationships with physician office staff and other referral sources

    Work quickly and professionally to correct any scheduling conflicts

    Confirm daily appointment schedules

    Maintain adequate office supplies and forms for departmental use

    Maintain an organized record keeping system ensuring all needed information is entered accurately and appropriately 

    Obtain authorization for tests and procedures when required

     

    Experience/Qualifications:

    Must have high school diploma or GED

    Medical Terminology, ICD-10 coding and secretary science courses desirable

    Must have 2 years of experience in an office or hospital setting where scheduling and secretarial duties are utilized

    Must have excellent communication and customer service skills

     

    Perks/Benefits:

    (for eligible employees):

    Have optimal opportunity for career growth within our growing organization

    Medical / Dental

    Retirement Plan

    PTO and paid life insurance  

     

    What Sets Us Apart

    Archbold Medical Center is a four-hospital, four-nursing-home health system with 540 patient beds. We employ more than 2,500 people and boast an outstanding medical staff of nearly 200 qualified physician specialists. Our flagship hospital, Archbold Memorial Hospital, is a 264-bed hospital located in Thomasville, Georgia. Our system hospitals, also in Georgia, are Archbold Brooks Hospital in Quitman, Archbold Grady Hospital in Cairo, and Archbold Mitchell Hospital in Camilla.

    For nearly 100 years, Archbold has been synonymous with high-quality, compassionate medical care. While our exemplary facilities have helped us maintain an excellent reputation, our team members are what makes Archbold special. 

    You are unique. You have skills and a strong passion for helping people. You also have personal goals, and Archbold wants to help you achieve them. We are a diverse healthcare system that promotes teamwork, continuing education, and leadership, and we are committed to recruiting and retaining the best healthcare professionals to join our Archbold team. 

    What we offer:

    We know that your time and expertise are valuable, and to help our employees be at their best and make the most of their employment experience, we offer a comprehensive and generous benefits package that helps our employees and their families meet the challenges of everyday living.

    We strive to be a workplace of choice, and from high-quality medical and dental care benefits to retirement benefits that help build wealth for your future, Archbold is proud to offer our employees one of the best benefits packages in the area.

    Below are a few of the benefits Archbold Medical Center offers to employees:

    • Work/Life Balance
    • Planning for the Future
    • Low-Cost Prescriptions
    • Health & Wellness Benefits
    • Planning for Life’s Unexpected Moments
    • Helping You to Advance Your Career

    Mission

    To provide safe, innovative and compassionate care for our communities.

    Vision

    A healthier region, stronger communities, meaningful work, and trusted care

  • 11 Days Ago

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Contact Center Representative
  • Jackson Hewitt - 3164
  • Thomasville, GA FULL_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 15 Days Ago

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Contact Center Representative
  • Jackson Hewitt - 3164
  • Tallahassee, FL FULL_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 15 Days Ago

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Contact center representative
  • Jackson Hewitt - 3164
  • Bainbridge, GA FULL_TIME
  • At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity,...
  • 18 Days Ago

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Nursing Scheduler
  • Marianna Health and Rehabilitation Center
  • Marianna, FL FULL_TIME
  • We are seeking a Scheduler to join our team and provide support to our geriatric patients. The successful candidate will be responsible for scheduling appointments, coordinating transportation, and pr...
  • 2 Days Ago

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Scheduler
  • Ajax Building Company, LLC
  • Tallahassee, FL FULL_TIME
  • Project Scheduler Responsibility Profile: As a scheduler you will work closely with our construction teams to develop and maintain the overall schedule of projects ranging in value from $1M - $200 M. ...
  • 15 Days Ago

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0 Contact Center Scheduler jobs found in Tallahassee, FL area

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Receptionist
  • H&R Block, Inc.
  • Tallahassee, FL
  • What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Ma...
  • 4/19/2024 12:00:00 AM

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Administrative Assistant
  • Southern Capital
  • Tallahassee, FL
  • Responsibilities General duties include but are not limited to the following  Scheduling and confirming client meetings...
  • 4/17/2024 12:00:00 AM

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Part Time Assistant Manager
  • rue21 Inc.
  • Tallahassee, FL
  • **Part Time Assistant Manager** * 1500 Apalachee Parkway (Suite 1015), Tallahassee, FL, United States * Part-time * Depa...
  • 4/17/2024 12:00:00 AM

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Administrative Coordinator
  • Tadlock Roofing
  • Tallahassee, FL
  • Job Description Job Description Description Our Commercial Administrative Coordinator plays a pivotal role in maintainin...
  • 4/17/2024 12:00:00 AM

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Part Time Front Desk Coordinator 20hrs/week
  • Audio Rehab Lab
  • Tallahassee, FL
  • Job Description Job Description This is is a position for part-time applicants only! Answer the phone, Schedule appointm...
  • 4/17/2024 12:00:00 AM

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create your own schedule Sales Representative NO COLD CALLING
  • Hartlieb Financial
  • Tallahassee, FL
  • Job Description Job Description Be your own boss and set your own hours Be in control of how much money you make We are ...
  • 4/16/2024 12:00:00 AM

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Create Your Own Schedule: Sales Representative, No Cold Calls & Leads
  • Hartlieb Financial
  • Tallahassee, FL
  • Job Description Job Description Be your own boss and set your own hours Be in control of how much money you make We are ...
  • 4/16/2024 12:00:00 AM

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Administrative Assistant
  • Capital City Consulting
  • Tallahassee, FL
  • Job Description Job Description We are seeking an exceptional candidate who thrives in an organized, efficient, and fast...
  • 4/16/2024 12:00:00 AM

Tallahassee (/ˌtæləˈhæsi/) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County. Tallahassee became the capital of Florida, then the Florida Territory, in 1824. In 2017, the population was 191,049, making it the 7th-largest city in the U.S state of Florida, and the 126th-largest city in the United States. The population of the Tallahassee metropolitan area was 382,627 as of 2017[update]. Tallahassee is the largest city in the Florida Panhandle region, and the main center for trade and agriculture in the Florida Big Bend and S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$41,798 to $58,260
Tallahassee, Florida area prices
were up 1.5% from a year ago