Contact Center Scheduler jobs in Tampa, FL

Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Scheduler
  • Brandon Surgery Center
  • Brandon, FL FULL_TIME
  • Introduction

    Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Scheduler today with Brandon Surgery Center.

    Benefits

    Brandon Surgery Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

    • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
    • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
    • Free counseling services and resources for emotional, physical and financial wellbeing
    • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
    • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
    • Family support through fertility and family building benefits with Progyny and adoption assistance.
    • Referral services for child, elder and pet care, home and auto repair, event planning and more
    • Consumer discounts through Abenity and Consumer Discounts
    • Retirement readiness, rollover assistance services and preferred banking partnerships
    • Education assistance (tuition, student loan, certification support, dependent scholarships)
    • Colleague recognition program
    • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
    • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.


    Learn more about Employee Benefits

    Note: Eligibility for benefits may vary by location.


    Come join our team as a(an) Scheduler. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

    Job Summary and Qualifications


    Surgery Scheduler


    As a Scheduler for our surgery center, you will be responsible for proving and contributing to the company’s mission, vision, and values by scheduling patient’s surgical procedures and maintaining the surgery schedule.


    What you will do in this role:


    • You will obtain CPT and ICD-10 diagnosis codes and other clinical information as required by the physician’s office
    • You will prepare documentation for Notification of Non-covered Medicare Services or Advance Beneficiary notices to patients and notify physician’s offices about these procedures
    • You will complete chart requests from Medical Records and notify the Materials Manager /Nurse Manager of any physician requests or special equipment needed for upcoming surgeries/procedures
    • You will determine the duration needed for surgeries in the operating room and work with OR nurse to ensure a daily schedule is streamlined
    • You will maintain the center block schedule list and arrange necessary anesthesia coverage
    • You will call/fax physician’s offices to notify them of any open schedule times that may allow for additional cases to be taken at the center


    What Qualifications will you need:


    Minimum one year of experience in a medical office setting
    1 year of Medical Scheduling highly preferred


    Bay Area Physicians Surgery Center
    is amulti-specialty ambulatory surgery center. We serve Hillsborough County, Florida. Our centerperforms over 700 procedures a month. Services in urology, otorhinolaryngology, gastroenterology,orthopedics, podiatry, and general surgeries. As a member of the HCA Healthcare AmbulatorySurgery Division, we follow our mission. Above all else, we are committed to the care andimprovement of human life.

    HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for thedelivery of charitable care, uninsured discounts, and other uncompensated expenses.


    "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
    HCA Healthcare Co-Founder

    If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Scheduler opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

    We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

  • 1 Month Ago

A
Scheduler
  • All Saints Surgery Center
  • Brooksville, FL FULL_TIME
  • Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an...
  • 1 Month Ago

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Scheduler
  • Comfort Keepers of Sun City Center, FL
  • Center, FL PART_TIME
  • Job Description: Scheduling CoordinatorJob Classification: Non-ExemptJob Summary: Under the general supervision of the General Manager/Owner, is responsible for accurately scheduling of qualified care...
  • 8 Days Ago

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Financial Contact Center Representative
  • MCI Military Recruitment
  • Tampa, FL FULL_TIME
  • POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING THE FINANCIAL SERVICES SECTOR We are hiring customer service representative to support inbound and outbound customer service projects for F...
  • 6 Days Ago

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Financial Contact Center Representative
  • MCI Careers
  • Tampa, FL FULL_TIME
  • LOCATIONTampa, FL JOB TYPEFull-Time & Part-Time PAY TYPESHourly Bonus SALARY$13.50 - $15.00 / hour BENEFITS & PERKSLOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Ins...
  • 8 Days Ago

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Financial Contact Center Representative
  • ValorVIP
  • Tampa, FL OTHER
  • POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING THE FINANCIAL SERVICES SECTOR We are hiring customer service representative to support inbound and outbound customer service projects for F...
  • 8 Days Ago

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0 Contact Center Scheduler jobs found in Tampa, FL area

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Customer Service Advisor
  • USAA
  • Tampa, FL
  • Why USAA? Why USAA? Lets do something that really matters. At USAA, we have an important mission: facilitating the finan...
  • 4/26/2024 12:00:00 AM

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Customer Service Associate
  • USAA
  • Tampa, FL
  • Why USAA? Why USAA? Lets do something that really matters. At USAA, we have an important mission: facilitating the finan...
  • 4/26/2024 12:00:00 AM

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Real Time Analyst Senior
  • USAA
  • Tampa, FL
  • Why USAA? Why USAA? Lets do something that really matters. At USAA, we have an important mission: facilitating the finan...
  • 4/26/2024 12:00:00 AM

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Call Center Representative
  • USAA
  • Tampa, FL
  • Why USAA? Why USAA? Lets do something that really matters. At USAA, we have an important mission: facilitating the finan...
  • 4/26/2024 12:00:00 AM

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Customer Support Representative
  • USAA
  • Tampa, FL
  • Why USAA? Why USAA? Lets do something that really matters. At USAA, we have an important mission: facilitating the finan...
  • 4/26/2024 12:00:00 AM

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SCHEDULER>
  • All Ways Caring HomeCare
  • Tampa, FL
  • All Ways Caring HomeCare - 2024-138970 [Medical Office Assistant] As a Scheduler at All Ways Caring HomeCare, you'll: En...
  • 4/25/2024 12:00:00 AM

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Scheduling Secretary
  • Conroy Simberg
  • Tampa, FL
  • The Tampa office of Conroy Simberg seeks a Scheduling Secretary with legal experience only for our liability department....
  • 4/25/2024 12:00:00 AM

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IT Program Master Scheduler
  • General Dynamics Information Technology
  • Tampa, FL
  • Job Description: GDIT is looking for an IT Program Master Scheduler to manage and maintain the Integrated Master Schedul...
  • 4/25/2024 12:00:00 AM

Tampa is a major city in, and the county seat of, Hillsborough County, Florida, United States. It is on the west coast of Florida on Tampa Bay, near the Gulf of Mexico, and is the largest city in the Tampa Bay Area. The bay's port is the largest in the state, near downtown's Channel District. Bayshore Boulevard runs along the bay, and is east of the historic Hyde Park neighborhood. Today, Tampa is part of the metropolitan area most commonly referred to as the "Tampa Bay Area". For U.S. Census purposes, Tampa is part of the Tampa-St. Petersburg-Clearwater, Florida Metropolitan Statistical Area....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$43,978 to $61,299
Tampa, Florida area prices
were up 1.1% from a year ago