Contact Center Scheduler jobs in Vincennes, IN
Contact Center Scheduler is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler jobs
Check-Out/Scheduler
- Digestive Care Center
-
Jasper, IN
FULL_TIME
-
Digestive Care Center is seeking a Check Out Clerk for our Jasper Office. The primary responsibilities include scheduling outpatient procedures such as X-rays, lab work and tests, and to coordinate scheduling of procedures with the scheduling department. Initiates referrals to physicians and ancillary facilities.What You Need for this Position:
- High school Diploma or equivalent required.
- Medical office experience preferred.
What You Will Be Doing:- Efficiently schedules patient procedures, tests, and lab work such as x-rays, MRI’s CT scans etc. as ordered by physicians and nurse practitioners.
- Accommodates physician and nurse practitioner scheduling preferences.
- Reviews history and medications with patient to ascertain correct prep for patient, and communicates any medication changes that may be required.
- Accurately enters data into gMed
- Promptly and accurately removes/moves scheduled procedures in gMed when moved/cancelled to keep schedule current at all times.
- Responds to incoming ancillary scheduling requests as calls are received.
- Promptly returns calls from voice mail.
- Schedules patients in appropriate facility in order for patient to receive maximum insurance coverage & reimbursement.
- Task to Prior Auth all MRIs, CTs and other testing as required by insurance companies.
- Completes Physician Diagnostic Referral form & lab work requisitions and confirms ICD-10 and CPT codes.
- Coordinates scheduling of procedures with the scheduling department.
- Initiates referrals to physicians and medical centers for consults and follow up.
- Collaborates with call center to ensure correct hold times for patient’s medication.
- Responds to requests from physicians, nurse practitioners, patients and families in a timely manner.
- Collaborates with Medical Records to obtain missing information.
What We Offer:- Paid Time Off (PTO)
- 9 Paid Holidays
- Company paid Medical, Vision, Life and Long Term Disability Insurance
- Dental and Short Term Disability Insurance
- Partially funded Health Savings Account
- 401K
- No weekends
About Digestive Care Center:With years, comes experience. And with experience, comes expertise. Digestive Care Center is proud to serve the community with both — nearly 50 years of experience serving the digestive health needs of the Tri-State with the focused expertise of dozens of gastroenterologists and other providers and specialists. Our providers have a longstanding history of digestive disease management, diagnostic and therapeutic endoscopy and preventative health management.Digestive Care Center provides equal employment opportunities to all employees and applicants for employment and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. - 12 Days Ago
1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
- German American Bancorp
-
Jasper, IN
FULL_TIME
- Job Title: 1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
- 21 Days Ago
1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
- German American
-
Jasper, IN
FULL_TIME
- Job Title: 1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
- 22 Days Ago
1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
- German American
-
Jasper, IN
FULL_TIME
- Job Title: 1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
- 26 Days Ago
1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
- German American Bancorp
-
Jasper, IN
FULL_TIME
- Job Title: 1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
- 2 Months Ago
Scheduler
- Berry Global Inc
-
Odon, IN
FULL_TIME
- Overview About Berry At Berry Global Group, Inc. (NYSE : BERY), we create innovative packaging and engineered products that we believe make life better for people and the planet. We do this every day ...
- Just Posted
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0 Contact Center Scheduler jobs found in Vincennes, IN area
Medical Assistant, Certified - Medicare Annual Wellness
- Good Samaritan
-
Vincennes, IN
- Job Description Bonus Opportunity - Eligible for up to $2,000 HIRE Incentive Job Summary: The Certified Medical Assistan...
- 4/26/2024 12:00:00 AM
Dental Hygienist - choose your schedule
- GoTu
-
Washington, IN
- Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/25/2024 12:00:00 AM
RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
- GoTu
-
Washington, IN
- Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/25/2024 12:00:00 AM
Secretary for K-12 Programs and Partnerships
- Vincennes University
-
Vincennes, IN
- Salary: $20.00 Hourly Location : Indianapolis, IN Job Type: Part-Time Permanent Job Number: 202200382 College/Division: ...
- 4/25/2024 12:00:00 AM
CMA - Infusion Center
- Good Samaritan
-
Vincennes, IN
- Job Description Job Summary: The Certified Medical Assistant (CMA) will facilitate patient care during each scheduled of...
- 4/24/2024 12:00:00 AM
Secretary II - College of Humanities
- Vincennes University
-
Vincennes, IN
- Salary: Depends on Qualifications Location : Vincennes, IN Job Type: Full-Time Support Staff Job Number: 202200349 Colle...
- 4/24/2024 12:00:00 AM
Retail Administrative Assistant (PT/FT)
- Dick's Sporting Goods
-
Vincennes, IN
- Ready to take your passion for sports to the next level? As a Retail Administrative Assistant you will: Assist managers ...
- 4/23/2024 12:00:00 AM
Receptionist - Podiatry
- Good Samaritan
-
Vincennes, IN
- Job Description Essential Job Duties: (These statements are intended to describe the essential functions and related req...
- 4/22/2024 12:00:00 AM
About Vincennes, Indiana
Vincennes is a city in and the county seat of Knox County, Indiana, United States. It is located on the lower Wabash River in the southwestern part of the state, nearly halfway between Evansville and Terre Haute. Founded in 1732 by French fur traders, notably, François-Marie Bissot, Sieur de Vincennes for whom the Fort was named, Vincennes is the oldest continually-inhabited European settlement in Indiana and one of the oldest settlements west of the Appalachians.
According to the 2010 census, its population was 18,423, a decrease of 1.5% from 18,701 in 2000. Vincennes is the principal city o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler jobs
$42,029 to $58,584
Vincennes, Indiana area prices
were up 1.3% from a year ago
were up 1.3% from a year ago