Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Do You:
If so, Nittany Valley Foot & Ankle Center wants you!
About Us:
We are a dynamic podiatry practice located in State College, PA, dedicated to providing comprehensive foot and ankle care. Our experienced team prioritizes patient well-being and fosters a collaborative and positive work environment. We are a team that values learning new skills! We beleive you can expand your skills and knowledge in the field of podiatry, while positively contributing to patient care.
About You:
As our Front Desk Receptionist, you'll be the first point of contact for our patients, playing a vital role in creating a welcoming and efficient experience. You'll handle a variety of tasks, including:
We're looking for someone who:
What we offer:
Ready to take the next step?
Submit your resume or apply on Indeed today! We're excited to meet you!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 24 – 40 per week
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
People with a criminal record are encouraged to apply
Ability to Relocate:
Work Location: In person
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0 Contact Center Scheduler, Sr. jobs found in Altoona, PA area