Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
About us
Rejuvenate Surgical Center is a small business in Garden Grove, CA. We are professional, agile and professional.
Our work environment includes:
Thank you for your interest. We are currently hiring for a Receptionist / Surgrey Scheduler position. Our pay rate for this position is depending on work experience.
For a faster response of less than 24 hours
Please email resume to the following email.
Esme@RejuvenateSC.Com
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 – 45 per week
Healthcare setting:
Medical specialties:
Schedule:
Work Location: In person
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0 Contact Center Scheduler, Sr. jobs found in Anaheim, CA area