Contact Center Scheduler, Sr. jobs in Billings, MT

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Visitor Center Assistant
  • Tippet Rise Art Center
  • Fishtail, MT OTHER,FULL_TIME
  • About Tippet Rise
    Tippet Rise Art Center is located in Fishtail, Montana, against the backdrop of the Beartooth Mountains, roughly midway between Billings and Bozeman and north of Yellowstone National Park. Set on a 12,500-acre working sheep and cattle ranch, Tippet Rise celebrates the union of music, art, architecture, and landscape. The art center exhibits large-scale, outdoor sculptures by some of the world’s foremost artists and architects, accessible via 15 miles of hiking and biking trails, or by the art center’s Sculpture Van Tours. Tippet Rise also presents an annual summer concert season—indoors and out—featuring internally acclaimed chamber musicians and soloists.

    Open Position: Visitor Center Assistant
    The Visitor Center Assistant works closely with the Visitor Center Manager to facilitate a positive guest experience for visitors and special guests upon their arrival at the art center and throughout their visit. The Visitor Center Assistant will also work with other members of the Tippet Rise team including the Co-Directors and the Communication and Guest Experience Manager.

    The Visitor Center Assistant will primarily be responsible for checking visitors in and out, familiarizing them with the art center and their planned activity (hiking, biking, van tour, concert, etc.), answering questions, selling merchandise, and generally helping our guests and visitors have a wonderful day and experience at Tippet Rise.

    The Visitor Center Assistant will work both independently on tasks and collaboratively with co-workers. The position requires excellent customer service and organization skills with high attention to detail. Most importantly, the Visitor Center Assistant will be a team player and will be willing to collaborate, pitch in, and adapt, as needed, with Tippet Rise colleagues.

    Duties and Responsibilities
    • Meets with Visitor Center Manager daily to go over the guest list and plan for the Visitor Center operations ahead
    • Create positive interactions with all visitors and special guests
    • Check visitors in and out at the front desk
    • Review and update daily visitor list and record
    • Help solve visitor problems by working to create positive outcomes
    • Answer visitor questions
    • Communicate with tour guides, front gate security, and rangers via two-way radio, as needed
    • Discuss and/or make recommendations for visiting hikers and cyclists by reviewing maps with them, discussing how best to achieve their goals for the day, keeping a record of the routes each group of hikers or bikers plans to take, and informing visitors of potential challenges or hazards
    • Make sure guests have important information such as the need to bring water, food, sunscreen, appropriate clothing, and footwear out on the land
    • Sell merchandise, use point of sale system, and file sales reports
    • Help clean up and organize Visitor Center
    • Help with event setup, as requested
    • Collect tickets and file attendance reports
    • Help stock drinks, snacks, and other items for visitors and special guests
    • Conduct special tours of art center and ranch, as requested
    Required Skills and Qualifications
    • Work experience in customer service roles
    • Proficient with a computer and tablet
    • Must have access to reliable transportation to and from work
    • Excellent customer service and problem-solving skills
    • Ability to work collaboratively in team environment
    • Ability to exercise judgment and make sound decisions
    • Demonstrates skills to prioritize and handle multiple tasks
    • Ability to safeguard confidential information and perform with a high level of discretion, professionalism, and integrity
    • Strong interpersonal and verbal communication skills
    Physical Requirements and Working Conditions
    • Frequently stands for long periods of time
    • Frequently sits for long periods of time
    • May drive vehicles from time to time
    • Frequently walks short distances indoor and out, up and down stairs
    • Frequently lifts, carries, and stocks food and beverages
    • Frequently speaks, reads, uses a computer keyboard and tablet

    Employment Details
    Terms: Full-Time Seasonal

    Dates: early June through late September 2023. The open season runs from Friday, June 16th to Sunday, September 17th. This position is expected to begin no later than Thursday, June 8th.

    Hourly Wage: The salary for this position is $18.00 per hour. The salary represents Tippet Rise Art Center’s good faith and reasonable estimate of the range of possible compensation at the time of posting.

    Reports to: Visitor Center Manager

    To apply, please submit your resume to Elizabeth.korth@tippetrise.org. The deadline to apply is Monday, April 1st, 2024.

    These duties and responsibilities are not intended to represent a comprehensive list of all duties and responsibilities that may be required in this position and are subject to change and adapt with the growth and needs of Tippet Rise. There may be unplanned activities and other duties as assigned.

    Tippet Rise Art Center is an Equal Opportunity Employer and considers all qualified applicants for employment opportunities.

  • 1 Month Ago

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Neurosurgery Surgical Scheduler Level I
  • Billings Clinic Health System
  • Billings, MT OTHER
  • The Surgery Scheduler I schedules is responsible for coordinating clerical and administrative support functions within the Neurosurgery Department. Appropriately interacts with physicians, patients, f...
  • 27 Days Ago

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Senior Staff RN- Medical Center
  • Worland Healthcare & Rehabilitation Center
  • Burlington, WY FULL_TIME
  • Registered Nurse - RN - Senior Living Community PT and PRN shifts available 6am-6pm or 6pm-6am Are you a nurturing soul with a passion for making a positive impact on the lives of our cherished senior...
  • Just Posted

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Veterinarian| Friendship Veterinary Center| Laurel, MT (up to $25K in bonuses)
  • Friendship Veterinary Center
  • Laurel, MT FULL_TIME
  • Have you ever dreamed of living in beautiful Montana AND of having the autonomy to practice Gold Standard Veterinary Medicine? We are looking for a self-motivated individual to expand from a one-docto...
  • 21 Days Ago

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Center supervisor
  • Biolife Plasma Services
  • Billings, MT FULL_TIME
  • Job Description Please take this to get a sneak peek of one of our Plasma Donation Centers. About the role : Every day, the donors you meet will motivate you. The high-quality plasma you collect will ...
  • 30 Days Ago

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Center Manager
  • Lincare
  • Miles, MT FULL_TIME
  • Job Responsibilities: Develope business management goals and objectives that lend to growth and prosperity Drive productivity and efficiency by leading the work and direction of your team Devise and i...
  • 1 Month Ago

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0 Contact Center Scheduler, Sr. jobs found in Billings, MT area

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Manager - Central Billing Office (Full-time/Billings)
  • Billings Clinic
  • Billings, MT
  • Youll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a v...
  • 4/25/2024 12:00:00 AM

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Warehouse Order Selector - Earn Up to $79,000/Year + Benefits
  • Sysco - Open Interview - Warehouse Order Selector - Billings, MT
  • Billings, MT
  • Join Sysco for an Open Interview in Billings, MT! Earn On Average $79,000 per Year - Hiring Immediately - Industry-Leadi...
  • 4/25/2024 12:00:00 AM

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Administrative Assistant
  • Dialysis Clinic, Inc.
  • Billings, MT
  • Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize ind...
  • 4/24/2024 12:00:00 AM

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Open Interview - CDL-A Drivers - Home Daily + Benefits
  • Sysco
  • Billings, MT
  • Join Sysco for an Open Interview in Billings, MT! Now Hiring CDL-A Drivers in Billings, MT! Interview Date & Time: Thurs...
  • 4/23/2024 12:00:00 AM

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Personal Assistant
  • Shonna Key Team
  • Billings, MT
  • We are looking for a versatile and dedicated Personal Assistant to provide comprehensive support for both business and h...
  • 4/22/2024 12:00:00 AM

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Open Interview - CDL-A Drivers - Home Daily + Benefits
  • Sysco
  • Billings, MT
  • Join Sysco for an Open Interview in Billings, MT! Now Hiring CDL-A Drivers in Billings, MT! Interview Date & Time: Thurs...
  • 4/22/2024 12:00:00 AM

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Patient Access Specialist
  • Billings Clinic
  • Billings, MT
  • Patient Access Specialist Billings Clinic (BILLINGS CLINIC CLINIC) req7345 Shift: Day, Evening, Weekends Employment Stat...
  • 4/22/2024 12:00:00 AM

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Vaccine Coordinator
  • RiverStone Health
  • Billings, MT
  • Working title: Vaccine Coordinator Classification title: Program Coordinator 1 Division: Community Health Center Program...
  • 4/21/2024 12:00:00 AM

Billings is the largest city in the U.S. state of Montana, with a population estimated at 109,642 as of 2017. Located in the south-central portion of the state, it is the seat of Yellowstone County and the principal city of the Billings Metropolitan Area, which has a total a population of 170,498. It has a trade area of over 500,000. Billings was nicknamed the "Magic City" because of its rapid growth from its founding as a railroad town in March 1882. The city is named for Frederick H. Billings, a former president of the Northern Pacific Railroad. With one of the largest trade areas in the Uni...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$54,099 to $74,284
Billings, Montana area prices
were up 3.1% from a year ago

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