Contact Center Scheduler, Sr. jobs in Danbury, CT
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
Healthcare Payroll - Scheduler
- Glen Hill Center
-
Danbury, CT
FULL_TIME
-
Join the Genesis team where you will play a crucial role in meeting our business excellence goals as the Scheduling-Payroll Manager.
In this position, you will manage and control the nursing center's labor spend and process payroll in accordance with established policies and procedures.
Genesis HealthCare is one of the nation's leading providers of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how care is delivered by bringing together people like you -- passionate, highly skilled and motivated to make a difference.
Position Highlights *Serve as primary nursing center contact for all employees' needs with respect to scheduling, timekeeping and payroll. *Balance nursing center staffing needs, employee schedule preferences, and nursing center financial performance. *Use software to minimize overtime and nursing agency spend while at the same time ensuring nursing hours per patient day (HPPD) and salary expense is at the appropriate budget level. *Lead nursing center's Labor Management Team to proactively manage the center's labor management performance against Key Performance Indicators to optimize clinical, financial and human resource operating results. *Maintain nursing center nursing staff coverage at all times.
Why Genesis? We improve the lives we touch through the delivery of high-quality healthcare and everyday compassion! *We Care Deeply about YOU! Guided by our Core Values, Code of Conduct and Ethics program, we foster a culture of care and compassion. We focus on improving the quality of care through creativity and innovation, honesty and integrity in all we do. *We Develop YOU! We provide career ladders, education and training opportunities so you can build a long and successful career with Genesis. *We Appreciate YOU! We value your contributions to the Genesis mission and vision and instill an environment of teamwork and enjoyment in working together. We recognize and celebrate our shared successes. *We are Committed to YOU! We know you are the vital link between Genesis, our patients and residents! We inspire you to be your best self. *We Protect YOU! We take great pride in meeting or exceeding CDC and CMS standards. We've acquired and maintained a necessary supply of PPE, including N95/KN95 masks for all who provide care. We have in place multiple testing capabilities including Point-of-Care (POC) testing in every location according to CMS and local guidance.
MSPC
Qualifications: *Five plus years of previous work experience preferably in healthcare or long-term care with proven track record in similar position, scheduling, timekeeping, or payroll. *Bachelor's Degree in Healthcare Administration, Business Administration, Psychology or related field preferred. *To protect the health and safety of our patients, residents, employees, family members, and the communities we serve, Genesis has implemented a universal COVID-19 vaccination requirement for employees, care partners and onsite vendors.
Requisition Number: 427802
Pay Target:
Bachelor's Required
Five-Plus Years - 21 Days Ago
Scheduler
- NES Fircroft
-
Ridgefield, CT
FULL_TIME
- POSITION OVERVIEW Assigned position is in a multi-discipline Corpus Christi Liquefaction Project Management Team (PMT) that develops and provides management during the Engineering, Procurement and Con...
- 1 Month Ago
Program scheduler
- Leonardo DRS
-
Danbury, CT
FULL_TIME
- Summary Join our Danbury, CT team as a Program Scheduler . Provide direct support to Program Managers by developing compliant Integrated Master Schedules (IMS) which accurately and comprehensively for...
- 1 Month Ago
Front Office Receptionist/Scheduler
- Revive Beauty & Wellness
-
Brookfield, CT
FULL_TIME
- About us Revive Beauty & Wellness is a full service aesthetics Spa in Brookfield, CT. Our goal is make every client look and feel their best. We have all the latest innovative equipment and cutting ed...
- 12 Days Ago
Administrative Assistant - Office Scheduler
- Scribner Pest And Wildlife Control
-
Danbury, CT
FULL_TIME
- Are you ready to take on a pivotal role with Scribner Pest & Wildlife Control in Danbury, CT? We're currently hiring a remote Administrative Assistant - Office Scheduler to join our dynamic team full-...
- 1 Month Ago
Administrative Office Assistant - Scheduler
- Scribner Pest And Wildlife Control
-
Danbury, CT
FULL_TIME
- Looking for the perfect opportunity to work from home? Ready to join a dynamic team and make a difference in Danbury, CT? If so, Scribner Pest & Wildlife Control is hiring a remote Administrative Offi...
- 1 Month Ago
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0 Contact Center Scheduler, Sr. jobs found in Danbury, CT area
Master Scheduler
- Franklin
-
Torrington, CT
- Franklin Products, Inc. is a leading manufacturer of commercial aircraft interior components. Since 1988, Franklin Produ...
- 4/23/2024 12:00:00 AM
DISPATCHER / SCHEDULER
- Firemasters
-
East Northport, NY
- Job Description Job Description SCHEDULE APPOINTMENTS FOR UP TO 7 TECHNICIANS SCHEDULING, CALLING AND CONFIRMING WITH CU...
- 4/23/2024 12:00:00 AM
Senior Scheduler
- OCMI, Inc. (O'Connor Construction Management)
-
New Haven, CT
- O’Connor Construction Management, Inc. (OCMI) is a full service, independent construction management company with over 4...
- 4/22/2024 12:00:00 AM
Scheduler
- Northwell Health
-
Mount Kisco, NY
- Job Description Job Description Provides pre-surgical documentation for physicians and instructions for patients. Job Re...
- 4/22/2024 12:00:00 AM
Scheduling Coordinator
- St. Vincent's Hospital Westchester
-
Amawalk, NY
- Job Description Under the supervision of the Office Manager, the Client Services Coordinator has primary responsibility ...
- 4/21/2024 12:00:00 AM
Surgical Scheduler
- White Plains Hospital
-
White Plains, NY
- Position Summary The WPPA Surgical Scheduler is responsible for scheduling/coordinating all procedures and surgeries in ...
- 4/21/2024 12:00:00 AM
Scheduling Coordinator (REMOTE)
- Feyer&Associates
-
New Haven, CT
- We are currently seeking enthusiastic individuals to join our team as Remote Scheduling Coordinators. This is a unique o...
- 4/21/2024 12:00:00 AM
Master Scheduler
- Franklin
-
Torrington, CT
- Franklin Products, Inc. is a leading manufacturer of commercial aircraft interior components.Since 1988, Franklin Produc...
- 4/20/2024 12:00:00 AM
About Danbury, Connecticut
Danbury is a city in Fairfield County, Connecticut, United States, located approximately 50 miles (80 km) northeast of New York City making it part of the New York metropolitan area. Danbury's population at the 2010 census was 80,893. Danbury is the fourth most populous city in Fairfield County, and seventh among Connecticut cities. The city is within the New York combined statistical area and Bridgeport metropolitan area.
The city is named for Danbury in Essex, England. It is nicknamed the "Hat City" because for a period in the nineteenth and early twentieth centuries it was the center of the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$61,532 to $84,491
Danbury, Connecticut area prices
were up 1.7% from a year ago
were up 1.7% from a year ago
What does a Contact Center Scheduler, Sr. do?
Contact Center Scheduler, Sr. in Eugene, OR
Click the downward arrow next to the user name and click "Shift Scheduler".
February 01, 2020
Contact Center Scheduler, Sr. in New Britain, CT
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
November 28, 2019