Contact Center Scheduler, Sr. jobs in Davenport, IA

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Scheduler, Sr. jobs

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Project Scheduler
  • Russell Group, Inc
  • Davenport, IA FULL_TIME
    • Create preliminary schedule deliverables for pre-construction and bid pursuits based on schematic/conceptual level project documents.
    • Create detailed project schedules for design, construction, and closeout phases working closely with project teams. Includes the creation of cost loaded and recovery schedules.
    • Lead, develop, implement, and maintain a scheduling standard. Includes programs, training, presentations, and mentorship.
    • Analyze construction schedules and recommend schedule improvement. Includes regular jobsite visits, coordination with trade partners, and examination of means and methods.
    • Collaborate with project teams and task managers to define scopes of work to develop and update detailed schedules, cost information and identification of variances from the original plan.
    • Create schedule time impact analysis reports to document project changes and delays and be able to present and explain the TIA to internal and external clients.
    • Coordinate with field team and project managers to conduct regular weekly / monthly schedule updates.
    • Validate contractor’s project schedule accuracy, evaluate schedule progress and performance and identify developing problem areas.
    • Develop, report, and manage data for portfolio of assigned projects.
    • Actively participate in identifying scheduling process improvements.
    • Communicate schedule status on a regular basis via formal and informal meetings and reports.
    • Maintain critical path analysis and reporting deviations against the master schedule.
    • Maintain schedule change management program and schedule fragnets to demonstrate potential delays.
    • Assisting with identifying out of scope work items and creating change order request to be presented to client.
  • 14 Days Ago
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Scheduler/Payroll
  • Ridgecrest Village
  • Davenport, IA FULL_TIME
  • Our Scheduler/Payroll position is required to be a Certified Nursing Assistant. This position is an Execeptional Opportunity for a detailed person to join a growing team! Responsible for the schedulin...
  • 18 Days Ago
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Medical Scheduler **Quick Offer
  • Emonics Healthcare
  • Davenport, IA CONTRACTOR
  • Duration – 13 weeks Shift – 08:30 - 17:00 Descriptions: JOB SUMMARY The Clinical Office Secretary works independently to complete data entry of physician diagnostic orders, processing of patient regis...
  • Just Posted
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Supply Chain Scheduler- Hotline
  • Arconic
  • Davenport, IA FULL_TIME
  • Arconic is currently in search of a Supply Chain Management (SCM) Production Scheduler to join our Global Rolled Products (GRP) Operations business unit in Davenport, IA. Arconic creates breakthrough ...
  • 1 Day Ago
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Sr CNC Programmer - Eldridge
  • Joseph T. Ryerson & Son, Inc
  • Eldridge, IA FULL_TIME
  • Position Description: Ryerson has an opportunity for a Sr CNC programmer to join the Eldridge Team. The candidate's primary role would be to provide programming support for fabricated parts on all pro...
  • 29 Days Ago
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Sr Admin Support | Eldridge
  • Joseph T. Ryerson & Son, Inc
  • Eldridge, IA FULL_TIME
  • Position Description: Ryerson has an opportunity for a senior Administrative Support position to join the Eldridge, IA team. In this role, you are responsible for administrative duties such as billing...
  • 1 Month Ago
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0 Contact Center Scheduler, Sr. jobs found in Davenport, IA area

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Construction Scheduler
  • Metric Geo
  • Davenport, IA
  • Metric Geo are partnered with an Iowa-based general contractor working across 30+ states looking to hire their next Sche...
  • 4/23/2024 12:00:00 AM
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Nurse Practitioner Flexible Scheduling!
  • Hiring Now!
  • Bettendorf, IA
  • Our Company: Abode Care Partners Overview: Are you a licensed nurse practitioner (NP) looking for a new opportunity? We ...
  • 4/23/2024 12:00:00 AM
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Office Coordinator/Paraplanner
  • Robert Half
  • Davenport, IA
  • Robert Half is partnered with a local Financial Planning firm to identify a talented individual to join their team as an...
  • 4/23/2024 12:00:00 AM
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CNA/Scheduler/Payroll
  • Ridgecrest Village
  • Davenport, IA
  • Our Scheduler/Payroll position is required to be a Certified Nursing Assistant. This position is an Execeptional Opportu...
  • 4/22/2024 12:00:00 AM
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Administrative Coordinator
  • Shive Hattery Group
  • Bettendorf, IA
  • Job Type Part-time Description Shive-Hattery's Quad Cities office has an immediate opening for a part-time administrativ...
  • 4/21/2024 12:00:00 AM
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Administrative Assistant I | 39321
  • Cerebral Staffing, LLC
  • Milan, IL
  • Join Cerebral Staffing, LLC on site at our client John Deere in Moline, IL as an Administrative Assistant! Location: Mol...
  • 4/21/2024 12:00:00 AM
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Drive with Lyft - Earn on Your Own Schedule
  • Lyft
  • Davenport, IA
  • Earn $2,000 in Davenport when you give 170 rides in 30 days. New drivers only. Terms apply. What is Lyft? Lyft is a flex...
  • 4/20/2024 12:00:00 AM
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Construction Scheduler
  • Metric Geo
  • Davenport, IA
  • Metric Geo are partnered with an Iowa-based general contractor working across 30+ states looking to hire their next Sche...
  • 4/20/2024 12:00:00 AM
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About Davenport, Iowa

Davenport's longitude and latitude coordinates in decimal form are 41.542982, −90.590745. According to the United States Census Bureau, the city has a total area of 65.08 square miles (168.56 km2), of which 62.95 square miles (163.04 km2) is land and 2.13 square miles (5.52 km2) is water. Davenport is located approximately 170 miles (270 km) west of Chicago and 170 miles (270 km) east of the Iowa state capital of Des Moines. The city is located about 200 miles (320 km) north of St. Louis, Missouri, and 265 miles (426 km) southeast of Minneapolis, Minnesota. Farmland surrounds Davenport, outsid...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$53,037 to $72,826
Davenport, Iowa area prices
were up 0.8% from a year ago
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What does a Contact Center Scheduler, Sr. do?

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