Contact Center Scheduler, Sr. jobs in Elyria, OH

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Scheduler Sr - experienced (Aerospace)
  • Parker Hannifin Corporation Parker Aerospace Group
  • Elyria, OH FULL_TIME
  • Scheduler Sr - experienced (Aerospace)

    Location: ELYRIA, OH, United States
    Job Family : Support
    Job Type : Regular
    Posted : Dec 11, 2023
    Job ID: 44541

    Job Description

    Parker Hannifin is a Fortune 250 global leader in motion and control technologies. For more than a century the company has been enabling engineering breakthroughs that lead to a better tomorrow. Parker has increased its annual dividend per share paid to shareholders for 66 consecutive fiscal years, among the top five longest-running dividend-increase records in the S&P 500 index. Learn more at or @parkerhannifin.

    Parker's engineering expertise and broad range of core technologies uniquely positions the company to solve some of the world's greatest engineering challenges. By partnering with customers, Parker improves their productivity and profitability and seeks new ways to solve humanity's biggest challenges.

    POSITION SUMMARY:
    With minimum supervision, responsible for coordinating the timely movement and processing of parts on multiple programs in order to meet customer delivery schedules.

    This is an on-site, individual contributor role at the Fluid Systems Division, Elyria, Ohio site.

    RESPONSIBILITIES:
    *Update the production and inventory control system with information that is timely and accurate.
    *Stage and coordinate work for the majority or all of the manufacturing areas to meet schedules and effectively utilize resources.
    *Communicate and coordinate with appropriate support groups to initiate corrective action for work orders on hold.
    *Split work orders by generating a new traveler, input split and coordinate activity with inspection and other groups.
    *Troubleshoot and Initiate action required to resolve discrepancies in paperwork or system information to maintain work in process (WIP) data accuracy.
    *Coordinate with other functional groups to develop and implement daily work schedules, short range capacity plans and build plans.
    *Monitor and coordinate actions required to resolve short term capacity conflicts such as; staffing reassignments, overtime, alternate machine utilization, and rerouting to other machines, facilities or vendors.
    *Coordinate with manufacturing and production planning to adjust workloads to reduce or avoid bottlenecks at gateway centers.
    *Participate in team meetings to develop and implement plans to meet common goals such as; schedules, quality, cost, etc.
    *Update information using personal computer for special scheduling needs or projects.
    *Coordinate release of material/components to fill shortages for orders in work in process.
    *Assist in the development and implementation of procedures designed to enhance departmental productivity.
    *Work in conjunction with the planners for new parts procurement and/or processed parts requirements on a daily basis for parts shortages. Also, satisfy requirements for aircraft on ground (A.O.G.) maintenance agreements and expedited jobs.
    *Prepare customer status reports and respond to shipping information requests from the contracts function.
    *Move materials utilizing forklift, dolly, hand truck or other types of carts.
    *Monitor and coordinate the packaging of parts to prevent damage.
    *Train and assist less experienced employees.
    *Adhere to company safety rules and regulations.
    *Perform other related responsibilities.

    *Participate on both natural and cross-functional high performance teams.

    QUALIFICATIONS:
    -Four years of dispatching, shop scheduling or production planning experience in a computerized manufacturing system environment or demonstrated ability to perform described responsibilities.
    -Proficient in the application of MRP and APICS.
    -Knowledge of AMAPS preferred.
    -Personal computer skills required.
    -Thorough understanding of manufacturing routings, travelers and blueprints.
    -Ability to provide positive leadership/training in a team environment.
    -May be required to lift up to 50 lbs.
    -Must demonstrate effective verbal, written and interpersonal communication skills.
    -Ability to work effectively with others and be a participative team player.

    ADDITIONAL COMMENTS:
    The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

    Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations. Minority/Female/Disability/Veteran/VEVRAA Federal Contractor.

    If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to http://www.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf or http://www1.eeoc.gov/employers/upload/eeoc_gina_supplement.pdf

     

  • 18 Days Ago

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Scheduler Sr - experienced (Aerospace)
  • Parker Hannifin Corporation
  • Elyria, OH FULL_TIME
  • Scheduler Sr - experienced (Aerospace) Location: ELYRIA, OH, United States Job Family : Support Job Type : Regular Posted : Dec 11, 2023 Job ID: 44541 Job Description Parker Hannifin is a Fortune 250 ...
  • 1 Month Ago

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Scheduler
  • CareCore Health
  • Brunswick, OH PART_TIME
  • Looking for a part time person to help with scheduling of doctor appointments and transporation for about 12 hours per week during daytime hours. Voluntary Benefits include Disabilty, Accident, and mo...
  • 21 Days Ago

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Contact Supervisor
  • basf-se
  • Elyria, OH FULL_TIME
  • Now Hiring Contact Supervisor! The world needs creative solutions. We need YOU! BASF’s Elyria, Ohio Catalyst site is seeking a professional like you to provide production supervision to a team of oper...
  • 17 Days Ago

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Master Production Scheduler
  • TurfCare Supply Corp
  • Brunswick, OH FULL_TIME
  • Turf Care Supply Corp. Manufacturing Premium Quality Products to the Professional Green Industry Since1974 Turf Care Supply Corp. is the leading manufacturing and product innovator to the professional...
  • 10 Days Ago

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Center Sub/Float
  • Park Place Early Learning Center
  • Elyria, OH PART_TIME
  • Park Place Early Learning Center is looking for a full time experienced Early Childhood Educator to join our family!! If you love to watch little minds explore and grow then this is a position for you...
  • 3 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in Elyria, OH area

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Scheduler & Staffing Coordinator
  • Diamonds and Pearls Health Services LLC
  • Beachwood, OH
  • Job Description Job Description Scheduling Supervisor Diamonds and Pearls Health Services is a community based home heal...
  • 3/27/2024 12:00:00 AM

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Scheduling Coordinator (REMOTE)
  • Feyer&Associates
  • Akron, OH
  • We are currently seeking enthusiastic individuals to join our team as Remote Scheduling Coordinators. This is a unique o...
  • 3/27/2024 12:00:00 AM

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Scheduling & Inventory Associate
  • Olympic Steel
  • Bedford, OH
  • About Olympic Steel Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the d...
  • 3/27/2024 12:00:00 AM

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Scheduling Coordinator - JG
  • Area Temps, Inc.
  • Cleveland, OH
  • Job Description Job Description A local company is seeking a Scheduling Coordinator to run daily reports, return phone c...
  • 3/26/2024 12:00:00 AM

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Dental Hygienist - choose your schedule
  • GoTu
  • Elyria, OH
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 3/26/2024 12:00:00 AM

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Dental Hygienist - choose your schedule
  • GoTu
  • Lorain, OH
  • Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 3/26/2024 12:00:00 AM

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Production Scheduler
  • LRSolutions, LLC
  • Lorain, OH
  • Production Scheduler Are you ready to take on a pivotal role in our dynamic production team? We're seeking a passionate ...
  • 3/25/2024 12:00:00 AM

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Housekeeper $15+ Flexible Schedule
  • Vitalia Senior Residences at Westlake
  • Westlake, OH
  • Description "After spending 14 years in healthcare, I finally found my home with Arrow Senior Living. It's home-like env...
  • 3/25/2024 12:00:00 AM

Elyria (/əˈlɪəriə/ ə-LEER-ee-ə) is a city in the Greater Cleveland metropolitan statistical area and the county seat of Lorain County, Ohio, United States, located at the forks of the Black River in Northeast Ohio 23 miles southwest of Cleveland. As of the 2010 census, the city had a population of 54,533. The city is home to Lorain County Community College. Elyria, part of the Cleveland–Elyria–Mentor metropolitan area, is located at 41°22′24″N 82°6′6″W / 41.37333°N 82.10167°W / 41.37333; -82.10167 (41.373396, -82.101692). Elyria's primary zip code is 44035 with post office boxes being assi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$53,739 to $73,795
Elyria, Ohio area prices
were up 1.3% from a year ago

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