Contact Center Scheduler, Sr. jobs in Florence, AL

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

Recently Added Contact Center Scheduler, Sr. jobs

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Scheduler
  • North Alabama Medical Center
  • Florence, AL FULL_TIME

  • Shift: 8:45a- 5:15p, 80 hours
    Position Requirements: Requires the equivalent education of a high school diploma plus one to two years' specialty training. Knowledge of Medical/Surgical terminology required. Requires one to three years' work experience.

  • 14 Days Ago
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Contact Center Supervisor
  • Listerhill Credit Union
  • Muscle Shoals, AL FULL_TIME
  • DescriptionOverview: Listerhill Credit Union is a financial cooperative whose primary purpose is to help our members live financially healthy lives. In 1952, seven Reynolds Metals employees deposited ...
  • Just Posted
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Scheduler - Healthcare
  • Shoals Center - Tuscumbia, AL
  • Tuscumbia, AL FULL_TIME
  • Genesis is one of the nations' leading provider of healthcare services from short-term to long-term care and a wide variety of living options and professional clinical services. We are changing how ca...
  • 9 Days Ago
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LPN Central Scheduler
  • Watertown Regional Medical Center
  • Lawrenceburg, TN FULL_TIME
  • Southern Tennessee Regional Health System - LawrenceburgDescription 02157 Scheduler STRHS-Lawrenceburg Job Description 3.31.2017 Schedules, records and reviews patient appointments from physicians and...
  • 20 Days Ago
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Scheduler
  • Feyer&Associates
  • Bear, AL FULL_TIME
  • Job Description : Position Type : Remote Age Requirement : 18 years or older Eligibility : Must be authorized to work in the USA, Australia, Mexico, or Colombia Experience : No prior experience requir...
  • 1 Day Ago
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0 Contact Center Scheduler, Sr. jobs found in Florence, AL area

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Spring Into a New Sales Career! NO cold calling; NO office; CONTROL your schedule; FREE fresh leads;
  • TAG
  • Florence, AL
  • Job Description Job Description The Assurance Group is looking to hire and train new agents with the right skill set for...
  • 4/24/2024 12:00:00 AM
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Line Cook
  • Longhorn Steakhouse
  • Florence, AL
  • WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team ...
  • 4/23/2024 12:00:00 AM
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Dishwasher
  • Longhorn Steakhouse
  • Florence, AL
  • WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team ...
  • 4/23/2024 12:00:00 AM
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Host
  • Longhorn Steakhouse
  • Florence, AL
  • WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team ...
  • 4/23/2024 12:00:00 AM
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Receptionist Office Assistant
  • Florence Eye Center
  • Florence, AL
  • Job Description Job Description We are looking to add full-time & part-time staff members to our front desk, technician ...
  • 4/22/2024 12:00:00 AM
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Schedule Specialist- Home Health
  • Lhc Group Inc.
  • Tuscumbia, AL
  • SummaryWe are hiring for a Schedule Specialist.At Keller HomeCare of Tuscumbia, a part of LHC Group, we embrace a cultur...
  • 4/22/2024 12:00:00 AM
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Team Member
  • Hut American Group
  • Muscle Shoals, AL
  • **Want to be a Pizza Hut Team Member, Your Gig, Your Schedule, Your Opportunity, Great Perks, Same Day Pay!** Thats righ...
  • 4/22/2024 12:00:00 AM
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Medication Tech 12 Hrs 6:30 AM-6:30 PM PRN as needed
  • Pegasus Senior Living
  • Florence, AL
  • Shift Options: 12 Hrs Days 6:30 AM -6:30 PM PRN as needed Do you have a passion to serve Seniors? More importantly, do y...
  • 4/21/2024 12:00:00 AM
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About Florence, Alabama

Florence is a city in, and the county seat of, Lauderdale County, Alabama, United States, in the state's northwest corner. According to the 2010 census, the city's population was 39,319. Florence is the largest and principal city of the Florence-Muscle Shoals Metropolitan Statistical Area (which includes Muscle Shoals, Sheffield, and Tuscumbia metropolitan areas in Colbert and Lauderdale counties). Florence is considered northwestern Alabama's primary economic hub. Annual tourism events include the W. C. Handy Music Festival in the summer and the Renaissance Faire in the fall. Landmarks in Flo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$48,175 to $66,150
Florence, Alabama area prices
were up 1.3% from a year ago
View detail

What does a Contact Center Scheduler, Sr. do?

Contact Center Scheduler, Sr. in Eugene, OR
Click the downward arrow next to the user name and click "Shift Scheduler".
February 01, 2020
Contact Center Scheduler, Sr. in New Britain, CT
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
November 28, 2019