Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Montana Spine and Neurodevelopment Center is a one-of-a-kind practice centered around using the most advanced, brain-based research and approaches. We create a functional neurodevelopmental treatment plan for each individual using a unique blend of chiropractic care, occupational therapy, optimal nutrition, neuromotor (neurosensorimotor) rehabilitation, and functional cognitive learning, to help our patients improve their everyday life!
Job Summary: We are seeking a reliable and professional Front Desk Receptionist to join our team. As the first point of contact for our company, you will play a crucial role in creating a positive and welcoming experience for our clients and visitors. The ideal candidate will have excellent communication skills, be highly organized, and possess strong computer literacy. Responsibilities: - Greet and welcome clients and visitors with a friendly and professional demeanor - Answer phone calls, take messages, and direct calls to appropriate individuals - Provide information about the company, products, and services to clients and visitors - Schedule appointments and maintain calendars for staff members - Perform clerical duties such as data entry, filing, photocopying, and faxing - Assist with order entry and maintain inventory of office supplies - Handle incoming and outgoing mail and packages - Maintain a clean and organized front desk area Qualifications: - High school diploma or equivalent required - Previous experience in an administrative or customer service role preferred - Excellent computer literacy with proficiency in Microsoft Office Suite - Strong phone etiquette and communication skills - Exceptional organizational skills with attention to detail - Ability to proofread documents for accuracy - Ability to transcribe information accurately - Knowledge of office procedures and basic clerical tasks As a Front Desk Receptionist, you will be an integral part of our team, providing essential support to ensure smooth operations. We offer competitive pay based on experience along with opportunities for growth within the company. If you are a motivated individual with excellent interpersonal skills, we would love to hear from you. Note: All positions at our company are paid positions.
Job Types: Full-time, Part-time
Pay: $16.00 - $22.00 per hour
Expected hours: 20 – 40 per week
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
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0 Contact Center Scheduler, Sr. jobs found in Great Falls, MT area