Contact Center Scheduler, Sr. jobs in Harrisburg, PA

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

C
Sr. SQL Engineer Secure Release
  • Contact Government Services, LLC
  • Williamsport, PA FULL_TIME
  • Sr. SQL Engineer Secure Release

    Employment Type: Full Time, Senior-level

    Department: Information Technology

     

    CGS is seeking a Sr. SQL Engineer Secure Release to join our team supporting a wide-ranging technical support initiative for a large Federal agency.


    CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

     

    Skills and attributes for success:

    -        Web Development on the Microsoft.NET technology with experience in at least one JavaScript UI framework.

    -        Very Strong Relational Database technologies such as Microsoft SQL server.

    -        Data Warehousing using SQL Server Integration Services (SSIS), including significant experience with Extract, Transform, and Load (ETL) operations.


    Qualifications:

    -        Microsoft SQL Server Integration Services (SSIS), MySQL, Oracle, Nuix, Relativity.

    -        At least 7 years of professional software development experience.

    -        At least 7 years of web development experience, preferably on a Microsoft development stack.

    -        At least 7 years of experience with development against enterprise-grade RDBMS platforms such as MS SQL Server, Oracle, MySQL, etc. and the ability to write complex database queries.

    -        Must be eligible to obtain US government security clearance.

    -        A bachelor’s degree.


    Ideally, you will also have:

    -        Experience with eDiscovery tools such as Relativity, IPRO, NUIX, LAW, etc.

    -        Domain experience with eDiscovery, FOIA Processing, Litigation Support, or Federal Government.

     

    Our Commitment:

    Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.


    For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.


    Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.


    We care about our employees. Therefore, we offer a comprehensive benefits package.

    -        Health, Dental, and Vision

    -        Life Insurance

    -        401k

    -        Flexible Spending Account (Health, Dependent Care, and Commuter)

    -        Paid Time Off and Observance of State/Federal Holidays


    Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    Join our team and become part of government innovation!


    Explore additional job opportunities with CGS on our Job Board:

    https://cgsfederal.com/join-our-team/


    For more information about CGS please visit: https://www.cgsfederal.com or contact:

    Email: info@cgsfederal.com

    \n


    \n
  • 1 Day Ago

T
Patient Contact Center Supervisor
  • The Orthopedic Institute of Pennsylvania
  • Camp, PA FULL_TIME
  • Description At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other wit...
  • 16 Days Ago

F
Contact Center Professional
  • Focal Point Remodeling
  • Harrisburg, PA FULL_TIME
  • Focal Point Remodeling in Harrisburg, PA is looking to hire Contact Center Professionals. Do you like talking to people? Are you comfortable on the phone? Would you like to work for an established rem...
  • 12 Days Ago

C
Support Center (Service Desk) Manager
  • Contact Government Services, LLC
  • Williamsport, PA FULL_TIME
  • Support Center (Service Desk) ManagerEmployment Type: Full Time, Mid-levelDepartment: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-r...
  • Just Posted

P
Scheduler - Call Center
  • Penn State Health
  • Camp Hill, PA PART_TIME
  • Penn State Health - Community Medical Group Location: US:PA:Camp Hill Work Type: Part Time FTE: 0.50 Shift: Varied Hours: 7:00a - 7:00p rotate Recruiter Contact: Nicole Cox at nlaverty@pennstatehealth...
  • 30 Days Ago

F
Customer Service Representative - Contact Center Professional
  • Focal Point Remodeling
  • Harrisburg, PA FULL_TIME
  • Focal Point Remodeling in Harrisburg, PA is looking to hire a CSR - Contact Center Professionals. Do you like talking to people? Are you comfortable on the phone? Would you like to work for an establi...
  • 1 Month Ago

Filters

Clear All

  • Filter Jobs by companies
  • More

0 Contact Center Scheduler, Sr. jobs found in Harrisburg, PA area

U
Scheduler
  • United Merchant Processing Association
  • Palmyra, PA
  • Job Description Job Description Do you like talking on the phone? Are you good with searching on the internet? Do you li...
  • 4/24/2024 12:00:00 AM

A
Caregiver - Flexible schedule
  • ambercare
  • Mount Wolf, PA
  • Now offering DAILY PAY for selection positions! New and higher pay of $11.15/hr. No experience required. Arcadia Home Ca...
  • 4/24/2024 12:00:00 AM

A
Caregiver - Flexible schedule
  • ambercare
  • Spring Grove, PA
  • Now offering DAILY PAY for selection positions! New and higher pay of $11.15/hr. No experience required. Arcadia Home Ca...
  • 4/24/2024 12:00:00 AM

A
Caregiver - Flexible schedule
  • ambercare
  • Windsor, PA
  • Now offering DAILY PAY for selection positions! New and higher pay of $11.15/hr. No experience required. Arcadia Home Ca...
  • 4/24/2024 12:00:00 AM

A
Caregiver - Flexible schedule
  • ambercare
  • Red Lion, PA
  • Now offering DAILY PAY for selection positions! New and higher pay of $11.15/hr. No experience required. Arcadia Home Ca...
  • 4/24/2024 12:00:00 AM

A
Caregiver - Flexible schedule
  • ambercare
  • Wrightsville, PA
  • Now offering DAILY PAY for selection positions! New and higher pay of $11.15/hr. No experience required. Arcadia Home Ca...
  • 4/22/2024 12:00:00 AM

A
Caregiver- Flexible Schedule
  • ambercare
  • Port Royal, PA
  • Now offering DAILY PAY for select positions! Arcadia Home Care and Staffing is hiring immediately for Caregivers in your...
  • 4/22/2024 12:00:00 AM

A
Caregiver - Flexible schedule
  • ambercare
  • Manchester, PA
  • Now offering DAILY PAY for selection positions! New and higher pay of $11.15/hr. No experience required. Arcadia Home Ca...
  • 4/20/2024 12:00:00 AM

Harrisburg (/ˈhærɪsbɜːrɡ/ HARR-iss-burg; Pennsylvania German: Harrisbarrig)[citation needed] is the capital city of the Commonwealth of Pennsylvania in the United States, and the county seat of Dauphin County. With a population of 49,192, it is the 15th largest city in the Commonwealth. It lies on the east bank of the Susquehanna River, 107 miles (172 km) west of Philadelphia. Harrisburg is the anchor of the Susquehanna Valley metropolitan area, which had a 2017 estimated population of 571,903, making it the fourth most populous in Pennsylvania and 96th most populous in the United States. Harr...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$54,546 to $74,898
Harrisburg, Pennsylvania area prices
were up 1.5% from a year ago

Contact Center Scheduler, Sr. in Eugene, OR
Click the downward arrow next to the user name and click "Shift Scheduler".
February 01, 2020
Contact Center Scheduler, Sr. in New Britain, CT
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
November 28, 2019