Contact Center Scheduler, Sr. jobs in Jamestown, NY

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Scheduler
  • Viking Plastics
  • Corry, PA FULL_TIME
  • Reports to: Supply Chain Manager

    Summary: Scheduling is responsible for meeting the customers’ requirements for delivery by utilizing our MRP system (IQMS) and working closely with our manufacturing and customer service team. Further goals are set to optimize inventory accuracy, turnover, and cost-effective manufacturing.

    Responsibilities include but are not limited to the following:

    • Schedule manufacturing using progressive tools in IQMS and lean manufacturing techniques
    • Assess machine capacity and report availability to meet needs of our customers, support business planning, and feasibility for new business
    • Create and Maintain BOMS (Bill of Materials)
    • Work closely with Production Manager to optimize staffing levels
    • Enter work orders into IQMS
    • Oversee and manage outside processing of third party assembly
    • Meet and report FG inventory turnover goals
    • Meet and report on time delivery goals
    • Assure on-time delivery and coordination with customer service to assure customers are informed in a timely manner of any delivery issues
    • Prepare monthly reports documenting achievement towards meeting cost savings and strategic goals
    • Pursue goals for cost savings
    • Show continuous improvement in scheduling techniques
    • Utilize 8D tools with the supply base to correct nonconformance and to achieve continuous improvement
    • Perform other related duties as required
    • Minimum 1 year experience applicable scheduling experience (automotive preferred)

    Experience/Skills:

    • Good math aptitude, planning, problem solving and oral/written communication skills
    • Ability to multi-task
    • Comfortable working both independently and within a team
    • Minimum 1 year scheduling experience (manufacturing preferred)

    Educational Requirements/Certifications:

    • 4 year college degree in business related field preferred
    • CPIM highly desirable
    • Working knowledge of ERP system scheduling, MRP modules, (IQMS preferred), EDI and internet and Windows based computer programs

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Ability to Relocate:

    • Corry, PA 16407: Relocate before starting work (Required)

    Work Location: In person

  • 1 Month Ago

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3rd Shift Sintering Operator
  • Contact Technologies, Inc.
  • Saint Marys, PA FULL_TIME
  • Due to new business and customer increases, Contact Technologies is looking for candidates to work 3rd shift in our sintering/infiltration department. Production hours will be 10:00PM - 6:00AM Sunday ...
  • Just Posted

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Shipping and Receiving
  • Contact Technologies, Inc.
  • Saint Marys, PA FULL_TIME
  • Contact Technologies, Inc., a provider of high-quality electrical contacts and assemblies for industrial and residential electrical equipment, is seeking to hire a 1st shift shipper/receiver. Duties m...
  • 2 Days Ago

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Administrative Assistant
  • Contact Technologies, Inc.
  • Saint Marys, PA FULL_TIME
  • Contact Technologies is seeking a highly organized and detail-oriented Administrative Assistant to join our team. Responsibilities: Greet visitors and direct them to the appropriate person or departme...
  • 9 Days Ago

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Contact Lens Technician
  • Spectrum Eyecare
  • Jamestown, NY FULL_TIME
  • Spectrum Eyecare is seeking an ambitious, self-motivated employee to join our team. The mission of the contact lens technician is to work under an optometrist to help the patient find the lens that is...
  • 22 Days Ago

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PRODUCTION SCHEDULER
  • Superior Tire & Rubber Corp
  • Warren, PA FULL_TIME
  • Founded in 1964, Superior Tire & Rubber Corp. is a designer and manufacturer of polyurethane and rubber industrial components for the material handling, construction, agricultural, municipal, and mini...
  • 21 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in Jamestown, NY area

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Floral Clerk>
  • Tops Friendly Markets
  • Randolph, NY
  • Tops Friendly Markets - 51 Main St. Randolph Plaza - [Grocery Clerk / Team Member / FT & flexible PT schedules available...
  • 4/26/2024 12:00:00 AM

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Dental Hygienist - choose your schedule
  • GoTu
  • Corry, PA
  • Pay Range: $45-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 4/25/2024 12:00:00 AM

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Dental Hygienist - choose your schedule
  • GoTu
  • North East, PA
  • Pay Range: $45-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 4/25/2024 12:00:00 AM

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Dental Hygienist - choose your schedule
  • GoTu
  • Harborcreek, PA
  • Pay Range: $45-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 4/25/2024 12:00:00 AM

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Office Assistant I - Radiology
  • University of Pittsburgh Medical Center
  • Jamestown, NY
  • Are you detail-oriented, organized, and passionate about providing exceptional patient care? We are currently seeking a ...
  • 4/23/2024 12:00:00 AM

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Shopper Assistant>
  • Tops Friendly Markets
  • Jamestown, NY
  • Tops Friendly Markets - 2000 Washington Street - [Grocery Clerk / Cart Attendant / Team Member / FT & flexible PT schedu...
  • 4/22/2024 12:00:00 AM

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Shopper Assistant>
  • Tops Friendly Markets
  • Falconer, NY
  • Tops Friendly Markets - 110 South Work Street - [Grocery Clerk / Cart Attendant / Team Member / FT & flexible PT schedul...
  • 4/22/2024 12:00:00 AM

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Culinary Assistant / Server - Full Time
  • Eventide Senior Living Communities
  • Jamestown, NY
  • ** Culinary Assistant / Server - Full Time** **Job Category****:** Indirect **Requisition Number****:** CULIN001596 Show...
  • 4/22/2024 12:00:00 AM

Jamestown is a city in southern Chautauqua County, New York, United States. The population was 31,146 at the 2010 census and was estimated at 29,591 in 2017. Situated between Lake Erie to the northwest and the Allegheny National Forest to the south, Jamestown is the largest population center in the county. Nearby Chautauqua Lake is a freshwater resource used by fishermen, boaters and naturalists. Notable people from Jamestown include comedian Lucille Ball, U.S. Supreme Court justice and Nuremberg chief prosecutor Robert H. Jackson, naturalist Roger Tory Peterson, singer Natalie Merchant, and N...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$52,926 to $72,673
Jamestown, New York area prices
were up 1.5% from a year ago

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