Contact Center Scheduler, Sr. jobs in La Place, LA

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Scheduler
  • Volare Health LLC
  • Orleans, LA FULL_TIME
  • Scheduler

    St. Bernard Nursing & Rehabilitation Center is seeking a mature individual with good communication skills to join our outstanding team as a Scheduler!

    Volare Health portfolio consists of long-term care skilled nursing and short-term rehabilitation centers located in multiple states. We welcome our residents, their families, and our staff with warm hearts. While you make a difference in the daily lives of our residents, we support you with competitive market wages and help guide you along your career path.

    The general purpose of the Scheduler is to ensure sufficient nursing staff is available to meet the needs of the residents per facility policy and procedures in accordance with governing Federal and State Regulations.

    Schedule: Full-time, Monday-Friday weekend availability

    Responsibilities:

    • Administer the distribution and inventory of resident care supplies in accordance with facility policies and regulations.
    • Responsible for maintaining schedules and all records pertaining to nursing staff schedules.
    • Must be knowledgeable of staffing patterns and ensure staffing patterns are maintained.
    • Take calls for call-ins and report to Director of Nursing Replace staff call-ins.
    • Schedule requested days off, vacations, sick time, etc., under the direction and approval of the Director of Nursing.
    • May complete administrative assistant duties for Director of Nursing as requested.
    • Maintain all paperwork and records of absenteeism, requests, schedules etc. and keep Director of Nursing apprised of all areas.
    • Know and comply with Resident Rights and ensure the Resident Rights are maintained at all times.

    Qualifications:

    • Be 18 years of age or older.
    • Ability to pass a criminal background check.
    • Scheduling and/or management experience strongly preferred.
    • Some previous office and/or scheduling experience is highly desirable.
    • Experience working in a skilled nursing facility or similar setting is strongly preferred.

    Benefits and Perks:

    • Career advancement opportunities
    • Health, Dental and Vision insurance options are available for you and your family.
    • Company paid life insurance.
    • Flexible Spending Account (FSA)
    • Health savings account (HSA)
    • Paid time off (PTO)
    • Tuition reimbursement
    • Unlimited referral bonuses and more!
  • 20 Days Ago

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Dispatcher/ Business Contact
  • InCharge Logistics
  • Covington, LA FULL_TIME
  • InCharge Logistics has an exciting opportunity for a Dispatcher/ Business Contact to oversee our major delivery operation in Covington, LA!Previous supervisor and delivery driving experience required....
  • 13 Days Ago

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Scheduler III
  • Milestone Project Services, LLC
  • Mandeville, LA FULL_TIME
  • ABOUT Milestone Project Services, LLC provides services proven to reduce costs for Turnarounds or projects of any size. Utilizing exclusive processes developed in-house, Milestone has provided tremend...
  • Just Posted

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Scheduler II
  • Milestone Project Services, LLC
  • Mandeville, LA FULL_TIME
  • ABOUT Milestone Project Services, LLC provides services proven to reduce costs for Turnarounds or projects of any size. Utilizing exclusive processes developed in-house, Milestone has provided tremend...
  • Just Posted

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Scheduler I
  • Milestone Project Services, LLC
  • Mandeville, LA FULL_TIME
  • ABOUT Milestone Project Services, LLC provides services proven to reduce costs for Turnarounds or projects of any size. Utilizing exclusive processes developed in-house, Milestone has provided tremend...
  • Just Posted

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Scheduler - Diagnostics
  • LSU Healthcare Network
  • Orleans, LA FULL_TIME
  • DescriptionSUMMARYThe LSU Healthcare Network is a non-profit, academic, multi-specialty, healthcare delivery system dedicated to patient care, research and education. You can be a part of a progressiv...
  • 6 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in La Place, LA area

LaPlace ( /lə ˈplɑːs/) is a census-designated place (CDP) in St. John the Baptist Parish, Louisiana, United States, situated along the east bank of the Mississippi River, in the New Orleans metropolitan area. The population was 32,134 at the 2010 census. LaPlace is the southern terminus of Interstate 55, where it joins with Interstate 10, and of US 51, where it terminates at the junction with US 61. LaPlace is located 25 miles (40 km) west of New Orleans. LaPlace is located at 30°4′30″N 90°29′6″W / 30.07500°N 90.48500°W / 30.07500; -90.48500 (30.075025, -90.484896) and has an elevation of 1...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$53,484 to $73,440
La Place, Louisiana area prices
were up 1.2% from a year ago

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