Contact Center Scheduler, Sr. jobs in Pascagoula, MS

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

T
Scheduler
  • Trident Maritime Systems
  • Pascagoula, MS FULL_TIME
  • Overview:

    Job Title: Manufacturing Scheduler (Oracle Primavera P6 Environment; Techology Experience NOT REQUIRE)

    Location: Pascagoula, MS

    Type: FTE

    Schedulers are responsible for the creation and maintenance of specific project and program schedules. Responsibilities include assistance with schedule definition, baseline schedule development, schedule maintenance, drafting schedules to support proposals, replanning efforts, reporting, and general support of the program and execution teams throughout the program lifecycle.

    An understanding of EVMS principles and integration of KPIs into the scheduling process is desired. The role will need to understand general project and work breakdown structure and coordinate the flow of work and materials based on contractual requirements using the input of functional team leaders (supply chain, engineering, program management, production).

    The resource is expected to understand scheduling best practices and identify and resolve potential scheduling that may occur and affect the success of the project/program. The role will need to understand the general project lifecycle and structure, the roles and interactions across different stakeholder disciplines and divisions and have a clear awareness of contractual requirements and scope definition.

    Responsibilities

    • Define, manage, and analyze program/project schedules. Compile and collect data to track current progress of activities and revise schedules as needed to remain on scope/in the event of design changes, labor/material shortages, backlogs, or other interruptions
    • Collaborate with project stakeholders to periodically update and align on project schedules and identify and address any scheduling issues as identified
    • Review and integrate updates from customer or other project stakeholders to understand changes to period of performance and/or project delivery timelines. Quantify impact to schedule, identify risks, and report results to project management team for corrective action
    • Develop metrics, compile status reports, and issue out forecasts periodically
    • Review documents such as statements of work, purchase orders, ship breakdown drawings, and contract approval forms to establish baseline schedules

    Other duties may be assigned, including special projects.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Education/Experience:

    • An Associate's Degree and/or 3 to 5 years related experience and/or training; or equivalent combination of education and experience.
    • Ship building background or experience in a manufacturing/construction industry is preferred.

    Language Ability:

    • Read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
    • Ability to respond professionally to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
    • Communicate effectively with both internal and external customers, both in written and oral form.

    Math Ability:

    • Able to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
    • Capable of applying concepts such as fractions, percentages, ratios, and proportions to practical situations.

    Reasoning Ability:

    • Effectively define and resolve problems, collect data, establish facts, and draw valid conclusions.
    • Can interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

    Computer Skills:

    Required:

    • Oracle - Primavera P6 - preferred (BUT NOT REQUIRED)
    • Microsoft Excel - Minimum of 1-2 years of experience
    • Microsoft - Word, PowerPoint, Outlook, Project, and Teams.

    Additional experience with any of the following software is a plus:

    • Autodesk - DWG TrueView and Navisworks.
    • Microsoft Visio
    • Microsoft Power Apps
    • Any other enterprise scheduling software solutions

    About the Company:
    Trident Maritime Systems



  • 17 Days Ago

H
Scheduler
  • Hire Velocity
  • Pascagoula, MS FULL_TIME
  • Overview Job Title : Manufacturing Scheduler (Oracle Primavera P6 Environment; Techology Experience NOT REQUIRE) Location : Pascagoula, MS Type : FTE Schedulers are responsible for the creation and ma...
  • 1 Month Ago

B
Scheduler A
  • BOLLINGER MISSISSIPPI SHIPBUILDING LLC
  • Pascagoula, MS FULL_TIME
  • GENERAL FUNCTION: Develops and maintains resource loaded project schedules for new build and repairs projects within the facility or company. Works under the direction of the Scheduling Manager.TYPICA...
  • 1 Month Ago

B
Scheduler C
  • BOLLINGER MISSISSIPPI SHIPBUILDING LLC
  • Pascagoula, MS FULL_TIME
  • GENERAL FUNCTION: Develops and maintains resource loaded project schedules for new build and repairs projects within the facility or company. Works under the direction of the Scheduling Manager.TYPICA...
  • 1 Month Ago

B
Scheduler B
  • BOLLINGER MISSISSIPPI SHIPBUILDING LLC
  • Pascagoula, MS FULL_TIME
  • GENERAL FUNCTION: Develops and maintains resource loaded project schedules for new build and repairs projects within the facility or company. Works under the direction of the Scheduling Manager.TYPICA...
  • 1 Month Ago

B
Senior Scheduler
  • BOLLINGER MISSISSIPPI SHIPBUILDING LLC
  • Pascagoula, MS FULL_TIME
  • GENERAL FUNCTION: Develops resource loaded Critical Path Method (CPM) Master and Project specific schedules and plans workshop / workstation sequencing to optimize facility utilization. Plans and prep...
  • 1 Month Ago

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0 Contact Center Scheduler, Sr. jobs found in Pascagoula, MS area

T
Spring Into a New Sales Career! NO cold calling; NO office; CONTROL your schedule; FREE fresh leads;
  • TAG
  • Mobile, AL
  • Job Description Job Description The Assurance Group (www.assuregrp.com) is looking for the right person to fill a consul...
  • 4/23/2024 12:00:00 AM

T
Manufacturing Production Scheduler (Primavera P6)
  • Trident Maritime Systems
  • Pascagoula, MS
  • Schedulers are responsible for the creation and maintenance of specific project and program schedules. Responsibilities ...
  • 4/23/2024 12:00:00 AM

S
Executive Assistant - Springhill Health Services
  • Springhill Health Services(SHS)
  • Mobile, AL
  • Overview: Come join our team of professionals that are committed to delivering the best patient care! If you would like ...
  • 4/23/2024 12:00:00 AM

L
Drive with Lyft - Earn on Your Own Schedule
  • Lyft
  • Gulfport-Biloxi, MS
  • What is Lyft? Lyft is a flexible earning opportunity and a platform that connects drivers with individuals that need rid...
  • 4/22/2024 12:00:00 AM

F
Orthodontic Scheduling Coordinator
  • Frigo Orthodontics
  • Gulfport, MS
  • Job Description Job Description ORTHODONTIC SCHEDULING COORDINATOR Frigo Orthodontics is looking for a warm, friendly, o...
  • 4/21/2024 12:00:00 AM

C
Administrative Assistant
  • Central Appliance Co. Inc
  • Pascagoula, MS
  • Job Description Job Description Benefits: Company parties Competitive salary Employee discounts Health insurance Opportu...
  • 4/21/2024 12:00:00 AM

A
Administrative Assistant
  • Anderson Mechanical Inc.
  • Pascagoula, MS
  • Job Description Job Description Benefits: Company parties Competitive salary Employee discounts Health insurance Opportu...
  • 4/21/2024 12:00:00 AM

S
Scheduling Coordinator
  • Southern Brass LLC
  • Mobile, AL
  • Job Description Job Description 40 hour a week minimum, Mon-Fri and start time is at 8 am . you would scheduling for our...
  • 4/20/2024 12:00:00 AM

Pascagoula is a city in Jackson County, Mississippi, United States. It is the principal city of the Pascagoula Metropolitan Statistical Area, as a part of the Gulfport–Biloxi–Pascagoula Combined Statistical Area. The population was 22,392 at the 2010 census, down from 26,200 at the 2000 census. As of 2016 the estimated population was 21,981. It is the county seat of Jackson County. Pascagoula is a major industrial city of Mississippi, on the Gulf Coast. Prior to World War II, the town was a sleepy fishing village of about 5,000. The population exploded with the war-driven shipbuilding industry...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$49,293 to $67,685
Pascagoula, Mississippi area prices
were up 1.2% from a year ago

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