Contact Center Scheduler, Sr. jobs in Peoria, IL

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Sr. SQL Engineer Secure Release
  • Contact Government Services, LLC
  • Peoria, IL FULL_TIME
  • Sr. SQL Engineer Secure Release

    Employment Type: Full Time, Senior-level

    Department: Information Technology

     

    CGS is seeking a Sr. SQL Engineer Secure Release to join our team supporting a wide-ranging technical support initiative for a large Federal agency.


    CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

     

    Skills and attributes for success:

    -        Web Development on the Microsoft.NET technology with experience in at least one JavaScript UI framework.

    -        Very Strong Relational Database technologies such as Microsoft SQL server.

    -        Data Warehousing using SQL Server Integration Services (SSIS), including significant experience with Extract, Transform, and Load (ETL) operations.


    Qualifications:

    -        Microsoft SQL Server Integration Services (SSIS), MySQL, Oracle, Nuix, Relativity.

    -        At least 7 years of professional software development experience.

    -        At least 7 years of web development experience, preferably on a Microsoft development stack.

    -        At least 7 years of experience with development against enterprise-grade RDBMS platforms such as MS SQL Server, Oracle, MySQL, etc. and the ability to write complex database queries.

    -        Must be eligible to obtain US government security clearance.

    -        A bachelor’s degree.


    Ideally, you will also have:

    -        Experience with eDiscovery tools such as Relativity, IPRO, NUIX, LAW, etc.

    -        Domain experience with eDiscovery, FOIA Processing, Litigation Support, or Federal Government.

     

    Our Commitment:

    Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.


    For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.


    Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.


    We care about our employees. Therefore, we offer a comprehensive benefits package.

    -        Health, Dental, and Vision

    -        Life Insurance

    -        401k

    -        Flexible Spending Account (Health, Dependent Care, and Commuter)

    -        Paid Time Off and Observance of State/Federal Holidays


    Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    Join our team and become part of government innovation!


    Explore additional job opportunities with CGS on our Job Board:

    https://cgsfederal.com/join-our-team/


    For more information about CGS please visit: https://www.cgsfederal.com or contact:

    Email: info@cgsfederal.com

    \n


    \n
  • 2 Days Ago

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Support Center (Service Desk) Manager
  • Contact Government Services, LLC
  • Peoria, IL FULL_TIME
  • Support Center (Service Desk) ManagerEmployment Type: Full Time, Mid-levelDepartment: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team supporting a wide-r...
  • 1 Day Ago

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Knowledge Specialist/Content Writer(Contact Center)
  • DSMH LLC
  • Peoria, IL CONTRACTOR
  • Role More specific title would be a Knowledge Specialist. Other titles are Content Writer, Contact Center, Trainer, Teacher provide self help contents monitor data Top Skills Knowledge of Microsoft Wo...
  • 23 Days Ago

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Scheduler
  • Illinois Cancercare
  • Peru, IL FULL_TIME
  • Illinois CancerCare is seeking a full time Scheduler to work at the Peru, Princeton, and Kewanee clinics. You will be responsible to perform duties such as scheduling provider appointments, treatments...
  • 1 Day Ago

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Scheduler
  • Illinois Cancercare
  • Princeton, IL FULL_TIME
  • Illinois CancerCare is seeking a full time Scheduler to work at the Peru, Princeton, and Kewanee clinics. You will be responsible to perform duties such as scheduling provider appointments, treatments...
  • 1 Day Ago

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Scheduler
  • Oral Surgery Partners
  • Peoria, IL FULL_TIME
  • Associated Oral & Maxillofacial Surgeons has been serving patients in Peoria, IL for over 50 years. We are leaders in oral surgery, specializing in wisdom teeth extractions, dental implant placement, ...
  • 1 Month Ago

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0 Contact Center Scheduler, Sr. jobs found in Peoria, IL area

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Administrative Assistant
  • Global Advantage Consulting Group
  • Peoria, IL
  • Job Description Job Description In this role, you will serve primarily as administrative support to the property managem...
  • 4/26/2024 12:00:00 AM

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ASC Business Office Coordinator - Peoria
  • Springfield Clinic
  • Peoria, IL
  • Job Description The ASC Business Office Consultant (Peoria) will be responsible for the coordination of the daily activi...
  • 4/26/2024 12:00:00 AM

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Front Office Assistant
  • OSF HealthCare
  • Peoria, IL
  • Overview Starting pay for this position is $17.14/hour. This job is located in Peoria, IL. Hours will be anywhere from 7...
  • 4/26/2024 12:00:00 AM

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Medical Assistant Secretary
  • IWIRC
  • Peoria, IL
  • Job Description Job Description e are seeking a Medical Assistant to become a part of our team! You will perform routine...
  • 4/26/2024 12:00:00 AM

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Office Manager
  • Allstate Insurance Agency - August Barr
  • East Peoria, IL
  • Job Description Job Description Take charge of your future. Were looking for people who arent satisfied with just anothe...
  • 4/26/2024 12:00:00 AM

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Executive Administrative Assistant
  • TADA
  • Peoria, IL
  • Position Description Manage and monitor the busy calendar of Chief Executive Officer (CEO). Manage contacts and monitor ...
  • 4/24/2024 12:00:00 AM

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Hotel Front Desk Agent - Full Time, Second Shift
  • Holiday Inn Express - East Peoria, Riverfront
  • East Peoria, IL
  • Holiday Inn Express & Suites, in East Peoria, is currently adding a Front Desk Agent to our team! We are looking for ind...
  • 4/23/2024 12:00:00 AM

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Maintenance Planner/Scheduler
  • Advanced Technology Services
  • Canton, IL
  • Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are profession...
  • 4/22/2024 12:00:00 AM

Peoria (/piˈɔːriə/ pee-OR-ee-ə) is the county seat of Peoria County, Illinois, and the largest city on the Illinois River. Established in 1691 by the French explorer Henri de Tonti, Peoria is the oldest European settlement in Illinois, and is named after the Peoria tribe. As of the 2010 census, the city was the seventh-most populated in Illinois (and the third largest outside the Chicago metropolitan area), with a population of 115,007. The Peoria Metropolitan Statistical Area had a population of 373,590 in 2011. Until 2018, Peoria was the global and national headquarters for Caterpillar Inc.,...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$53,764 to $73,824
Peoria, Illinois area prices
were up 1.3% from a year ago

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