Contact Center Scheduler, Sr. jobs in Pittsfield, MA
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
- Total Aerospace Services
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Pittsfield, MA
FULL_TIME
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Do you want to be a part of a team of aviation innovators who are helping change the industry landscape?
Our client is the world’s leader in portable ex-vivo perfusion and assessment of donor organs for transplantation. The company was founded to address the need for more and better organs for transplantation and is focused on transforming the standard of care – increasing organ utilization, improving patient outcomes, and reducing transplant costs throughout the health care system.
They are currently recruiting for a Logistics Coordinator in Andover, MA.
What Is In It For You
Salary: $28/hr - $32/hr
Position Type : Permanent - Full-time
Essential Duties of The Logistics Coordinator
- Arrange logistics for NOP teams (surgeons, OCS specialists, and aviation crew members), including but not limited to commercial airline flights, ground transportation, rental car reservations & hotel accommodations.
- In partnership with ground transportation specialists, plans pick up/drop off schedules to ensure teams are transported in an efficient and timely manner; communicates itineraries clearly and efficiently as required
- Assists NOP teams with any requests, issues, or concerns while on a mission
- Maintains accurate records related to reservations & airline ticket credits.
- Ensures compliance is met with all company policies and procedures, safety standards
- This job is based full-time at our Logistics Call Center (remote shifts are not permitted). The Logistics Support Coordinator will work approximately 15 12-hour shifts per month in 4 days on, 3 days off, 3 days on, 4 days off schedule, including nights, holidays, and weekends
- Performs other TransMedics tasks and duties as assigned
Background and Qualifications:
- 3-5 years experience in customer service, travel, or logistics
- Proven ability to multi-task and calmly manage several projects at once
- Strong analytical skills and the ability to make sound recommendations based on thoughtful and accurate analysis
- Outstanding customer service skills
- Excellent written and verbal communication skills
- Strong team player, willing to step in and help others as needed
Education:- Associate degree plus 3 years relevant experience or equivalent combination of education and experience
If you are interested in the Logistics Coordinator job in Andover, MA, apply today!
This vacancy is being advertised by Total Aviation Staffing, LLC. The services advertised by Total Aviation Staffing, LLC are those of an Employment Agency.
- 25 Days Ago
- Guardian Angel Senior Services
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Pittsfield, MA
FULL_TIME
- Guardian Angel Senior Services is looking for afull-time Scheduler for our Pittsfield, Ma office.To support caregiver and company needs. Process scheduling requests provide telephone support and manag...
- 11 Days Ago
- Robert Half
-
San Luis Obispo, CA
PER_DIEM
- Launch Your Career in Healthcare: Medical Receptionist/Scheduler in San Luis Obispo! Do you thrive in a fast-paced environment and enjoy connecting with people? Are you detail-oriented and have a knac...
- 2 Days Ago
- Guardian Angel Senior Services
-
Pittsfield, MA
FULL_TIME
- Guardian Angel Senior Services is looking for afull-time Scheduler for our Pittsfield, Ma office.To support caregiver and company needs. Process scheduling requests provide telephone support and manag...
- 27 Days Ago
- Feyer&Associates
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Ashfield, MA
FULL_TIME
- Job Description:Position Type: RemoteAge Requirement: 18 years or olderEligibility: Must be authorized to work in the USA, Australia, Mexico, or ColombiaExperience: No prior experience required; compr...
- 14 Days Ago
- Bane Care Management, LLC
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Pittsfield, MA
FULL_TIME
- Springside Rehabilitation & Nursing Center, located in Pittsfield MA, is looking for a new Nursing Scheduler/Unit Secretary to join their team Full Time! If you are an organized, and optimistic indivi...
- 15 Days Ago
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0 Contact Center Scheduler, Sr. jobs found in Pittsfield, MA area
- GoTu
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Albany, NY
- Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/19/2024 12:00:00 AM
- LCS Facility Group
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Albany, NY
- **Cleaner- 5 hours Monday to Friday- PM schedule** Albany, NY LCS Facility Group is the premier outsourcing partner and ...
- 4/19/2024 12:00:00 AM
- Hiring Now!
-
Pittsfield, MA
- Our client is currently seeking a Scheduler/Cost Controller - Construction This job will have the following responsibili...
- 4/17/2024 12:00:00 AM
- DPS Group
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Albany, NY
- Summary DPS Group is seeking a Project Scheduler to join our advanced technology team in Albany, NY area. The Project Sc...
- 4/16/2024 12:00:00 AM
- GoTu
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Berkshire, MA
- Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/15/2024 12:00:00 AM
- Albany Medical Center
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Albany, NY
- Department/Unit: Vascular Southern Tier Work Shift: Day (United States of America) Scheduling and Patient Services Lead ...
- 4/15/2024 12:00:00 AM
- GoTu
-
Troy, NY
- Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/15/2024 12:00:00 AM
- GoTu
-
Chicopee, MA
- Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/15/2024 12:00:00 AM
About Pittsfield, Massachusetts
were up 1.6% from a year ago