Contact Center Scheduler, Sr. jobs in Port Arthur, TX

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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SCHEDULER II
  • Zachry Group
  • Sabine Pass, TX FULL_TIME
  • Job Description:


    Position Summary

    The Scheduler II position has extensive project experience, and possesses an understanding of project controls systems, particularly an expert understanding of precedence diagramming method scheduling techniques and schedule management. This person will work on very large EPCS or construct only projects that require very complex interactions between project partners, independent vendor participants, and unique joint venture applications. The resource will work closely with project leadership including the project management team , craft supervision teams, project controls planning manager, project engineering management, and project procurement personnel to provide detailed project-level planning that ensures time-efficient and cost-effective project execution. Further, the Scheduler II should be incorporating the project teams understanding both of the project plan as well as critical aspects of CPM scheduling. The Scheduler II will ensure that the integrated master schedule reflect correctly reflects all plans. Risk areas will be identified in engineering, procurement, construction, and start up and plans formulated to mitigate these risks. The execution of these plans will be monitored to make sure they are being performed as intended and have the expected results. This position also works closely with the startup personnel to facilitate and ensure project commissioning and startup efforts are supported and provide for on time project completion. This person should possess good communication skills and perform at a high level of engagement.


    Primary Position Objective

    Works closely with Construction Detail Planning group, Engineering, and Procurement to ensure documentation of work plans and alignment with baseline plans as well as interpretation and integration of all contract requirements. Additional responsibilities include tasks and leadership related to:


    Position Responsibilities

    • Assuring all EPC and any partners requirements are integrated.
    • Working closely with critical OEM’s or suppliers with critical equipment deliverables.
    • Maintaining the scheduling system such that all participants in the work activity are integrated so that any impact can be identified.
    • Performing independent analysis of the integrated deliverables and impacts to the remaining activities in the schedule with recommended actions should impacts exist.
    • Performing independent analysis of Construction activities to identify any shortage of resource requirements and provide recommendations on actions that might improve the project’s performance.
    • Working with scheduler(s) to incorporate work plans into project schedule and provide professional development for the scheduler.
    • Monitoring work execution to ensure it follows the plan.
    • Comparing existing plans with historical information to provide comparisons and reports on current status of execution as recorded in the schedule.

    Monitoring schedule performance metric numbers and takes corrective action




    Job Requirements:


    Required Qualifications

    • Over 4 years of experience with Bachelor's degree from a four-year college or university. If no degree, varying industrial construction experience of 6 years.
    • Oracle Primavera P6
    • Primavera training, Primavera advanced training, proficiency in use of system.
    • Microsoft Office Suite
    • Earned value measurement and management concepts.
    • Have ability to collaboratively lead project planning and scheduling meetings with any variation of project team participants.
    • Be able to perform a critical path analysis and report on the path(s).

    Preferred Additional Qualifications

    • PMI/AACEi Certification
    • CMIS – Cost Management Information System
    • Oracle Procurement
    • SAP

    Supervisor

    The Scheduler II position reports to the Scheduling Manager while on a project assignment.


    Physical Requirements

    • Employee will be required to adhere to large amounts of sitting and working on a computer
    • Will use arms and hands to signal, grab, hold, turn, push, and pull: objects, materials, controls and tools
    • Position may occasionally be required to spend time on the construction site and will need to have the ability to walk and climb various outdoor conditions
    • May be required to lift, carry and move up to 25 lbs
    • Will talk and hear to communicate

    ZACHRY is dedicated to providing a Safe and Drug-Free work environment and is an Equal Opportunity Employer.

  • Just Posted

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Scheduler I
  • Zachry Group
  • Sabine Pass, TX FULL_TIME
  • COMPANY NAME: Zachry Group JOB TITLE: Scheduler DEPARTMENT: Project Controls PROJECT: Golden Pass LNG LOCATION: Sabine Pass, Texas, United States (On-site) POSITION SUMMARY Zachry Group is seeking a S...
  • 1 Month Ago

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Projects Planner/Scheduler
  • NES Fircroft
  • Port Arthur, TX FULL_TIME
  • PURPOSE The Scheduler implements and control the overall scheduling process from project conception to project completion whilst supporting a portfolio of projects. The Project Scheduler reports to th...
  • 6 Days Ago

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Projects Planner/Scheduler
  • NES Fircroft
  • Port Arthur, TX FULL_TIME
  • PURPOSE The Scheduler implements and control the overall scheduling process from project conception to project completion whilst supporting a portfolio of projects. The Project Scheduler reports to th...
  • 6 Days Ago

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Sr. Process Safety Specialist, Port Arthur, TX
  • basf-se
  • Port Arthur, TX FULL_TIME
  • Now Hiring! Sr. Process Safety Specialist Port Arthur, TX The world needs [creative] solutions. We need YOU! Where the chemistry happens… BASF’s Petrochemical division is the starting point of BASF's ...
  • 6 Days Ago

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Sr. Process Safety Specialist, Port Arthur, TX
  • basf-se
  • Port Arthur, TX FULL_TIME
  • Now Hiring! Sr. Process Safety Specialist Port Arthur, TX The world needs [creative] solutions. We need YOU! Where the chemistry happens… BASF’s Petrochemical division is the starting point of BASF's ...
  • 6 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in Port Arthur, TX area

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Clinical Laboratory Scientist, Laboratory, Orange - Full Time
  • Christus Health
  • Orange, TX
  • Description Summary: This position performs all routine and complicated laboratory procedures including specimen process...
  • 4/24/2024 12:00:00 AM

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Medical Laboratory Technician I, LAB Admingeneral, MID County - PRN
  • Christus Health
  • Port Arthur, TX
  • Description Summary: Performs clinical testing in assigned section/s such as general laboratory, Blood Bank and Microbio...
  • 4/24/2024 12:00:00 AM

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Mammography Technologist, Radiology, Orange - Part -Time
  • Christus Health
  • Orange, TX
  • Description Summary: Mammography Technologist is responsible for performing a wide variety of mammographic procedures wh...
  • 4/23/2024 12:00:00 AM

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Front Desk Agent - Candlewood Suites Beaumont TX
  • Palette Hotels
  • Beaumont, TX
  • Position: Front Desk Agent - Candlewood Suites Beaumont, TX Mission Statement Esperanto Developments is a dynamic hospit...
  • 4/23/2024 12:00:00 AM

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Clinical Laboratory Scientist, LAB Admingeneral, MID County - Full Time
  • Christus Health
  • Port Arthur, TX
  • Description Summary: This position performs all routine and complicated laboratory procedures including specimen process...
  • 4/22/2024 12:00:00 AM

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Area Admin Assistant
  • Bechtel
  • Port Arthur, TX
  • Requisition ID: 276057 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: Port Arthur, T...
  • 4/22/2024 12:00:00 AM

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Manager Laboratory, LAB Admingeneral - Full Time
  • Christus Health
  • Beaumont, TX
  • Description Summary: Responsible for one or more lab sections (histology, microbiology, phlebotomy, etc.). Establishes g...
  • 4/22/2024 12:00:00 AM

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Administrative Assistant
  • Industrial Company
  • Beaumont, TX
  • Job Description Job Description Office Assistant Location: Beaumont, TX Pay Range: $18 - $20 hr. Temp to Hire Perform va...
  • 4/21/2024 12:00:00 AM

Port Arthur is a city in Jefferson County within the Beaumont–Port Arthur metropolitan area of the U.S. state of Texas. A small portion extends into Orange County. It is 90 mi (140 km) east of Houston. It is host to the largest oil refinery in the United States (the 600,000 bpd Saudi Aramco - Motiva Enterprises refinery). The population of Port Arthur was 53,818 at the 2010 census, down from 57,755 at the 2000 census. Early attempts at settlements in the area had all failed. However, in 1895, Arthur Stilwell founded Port Arthur, and the town quickly grew. Port Arthur was incorporated as a city...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$52,926 to $72,673
Port Arthur, Texas area prices
were up 1.2% from a year ago

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