Contact Center Scheduler, Sr. jobs in Rochester, MN
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
Contact Center Associate
- Bank Midwest
-
Fairmont, MN
FULL_TIME
-
Bank Midwest is a seeking a full-time Contact Center Associate to join our call center team.
- Shifts will be scheduled during our Customer Support hours (Monday - Friday 7 a.m. and 7 p.m. and Saturdays from 8 a.m. to Noon). When scheduled to work Saturday morning there will be a half day off during the work week.
- Responsible for providing exemplary, professional service to our customers including researching/resolving customer inquiries, identifying other Bank Midwest products and services that meet the customer's needs and assisting customers with requests/transactions using one of our many communication channels (phone, email, text, chat, Interactive Teller Machine).
- Must have strong customer service skills, attention to detail, and enjoy working in a team environment.
- Bank Midwest provides competitive compensation and benefits package, including 401k, bonus program, and Employee Stock Ownership Program. Medical / Dental / Vision options. Paid Time Off and Holidays.
High School Diploma / GED
Equal Opportunity Employer
- 26 Days Ago
Energy Scheduler
- Minnesota City Jobs
-
Adams, MN
FULL_TIME
- JOB Energy Scheduling Team operates on a 24x7 basis: • Monitoring the MRES load and resource positions in electric markets• Evaluating marketing and scheduling options• Scheduling generation and load ...
- 23 Days Ago
Health Information Coordinator / Scheduler
- St. Croix Hospice
-
Faribault, MN
OTHER
- Job Details Level: Entry Job Location: Faribault MN - Faribault, MN Position Type: Full Time Salary Range: Undisclosed Travel Percentage: None Job Category: Health Care The HIM / Scheduler has primary...
- 1 Month Ago
Patient Services Representative - Message Center
- Olmsted Medical Center
-
Rochester, MN
FULL_TIME
- 1.0 FTE - Day Shifts - Remote Position At Olmsted Medical Center, we value our employees and are committed to providing a comprehensive and competitive benefits package. To keep up with the evolving t...
- 1 Day Ago
Family Medicine Physician - Olmsted Medical Center - Preston, MN
- Olmsted Medical Center
-
Preston, MN
FULL_TIME
- Olmsted Medical Center has a BE/BC part-time (.8 FTE) Family Medicine physician opportunity for you to join our collaborative team in Preston, MN. This position would assume an established practice jo...
- 2 Days Ago
Family Medicine Physician - No Call - Olmsted Medical Center - Owatonna, MN
- Olmsted Medical Center
-
Owatonna, MN
FULL_TIME
- Olmsted Medical Center (OMC) is expanding to Owatonna, MN! We are looking for three (3) part-time outpatient only Family Medicine physicians for our clinic. Practice in a setting where you and your co...
- 2 Days Ago
Filters
- Current Active Filter
- Rochester, MN
Clear All
- Filter Jobs By posted time
- Within 1 Day
- Within 2-7
- Within 1 Month
- Within 3 Months
0 Contact Center Scheduler, Sr. jobs found in Rochester, MN area
RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
- GoTu
-
Rochester, MN
- Pay Range: $60-$80/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/26/2024 12:00:00 AM
Dental Hygienist - choose your schedule
- GoTu
-
Rochester, MN
- Pay Range: $60-$80/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/25/2024 12:00:00 AM
Dental Hygienist - choose your schedule
- GoTu
-
Lake City, MN
- Pay Range: $60-$80/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/25/2024 12:00:00 AM
RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
- GoTu
-
Owatonna, MN
- Pay Range: $60-$80/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/25/2024 12:00:00 AM
RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
- GoTu
-
Lake City, MN
- Pay Range: $60-$80/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/25/2024 12:00:00 AM
CNA (Certified Nurse Assistant) / Flexible Scheduling!! Apply today! We will pay you and for you to get certified!!!
- Chosen Valley Care Center, Inc
-
Chatfield, MN
- Chosen Valley Care Center, Inc - Job Details: To provide residents with routine daily nursing care and services in accor...
- 4/24/2024 12:00:00 AM
Administrative Assistant
- EXCELLENT CARE SERVICE INC
-
Rochester, MN
- Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Su...
- 4/24/2024 12:00:00 AM
Front Desk Supervisor - Kahler Grand Hotel
- Kahler Hospitality Group
-
Rochester, MN
- Overview*** $500 Hiring Bonus ***Support and supervise Front Office operations to ensure profitability, control costs an...
- 4/23/2024 12:00:00 AM
About Rochester, Minnesota
Rochester is a city founded in 1854 in the U.S. State of Minnesota and is the county seat of Olmsted County located on the Zumbro River's south fork in Southeast Minnesota. It is Minnesota's third-largest city and the largest city located outside the Minneapolis-St. Paul Metropolitan Statistical Area. As of 2015, the Rochester metropolitan area has a population of 215,884. According to the 2010 United States Census the city has a population of 106,769. The U.S. Census Bureau estimated that the 2017 population was 115,733. It is the home of the Mayo Clinic and an IBM facility, formerly one of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$56,055 to $76,970
Rochester, Minnesota area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Contact Center Scheduler, Sr. do?
Contact Center Scheduler, Sr. in Eugene, OR
Click the downward arrow next to the user name and click "Shift Scheduler".
February 01, 2020
Contact Center Scheduler, Sr. in New Britain, CT
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
November 28, 2019