Contact Center Scheduler, Sr. jobs in San Antonio, TX

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Sr. SQL Engineer Secure Release
  • Contact Government Services, LLC
  • San Antonio, TX FULL_TIME
  • Sr. SQL Engineer Secure Release

    Employment Type: Full Time, Senior-level

    Department: Information Technology

     

    CGS is seeking a Sr. SQL Engineer Secure Release to join our team supporting a wide-ranging technical support initiative for a large Federal agency.


    CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

     

    Skills and attributes for success:

    -        Web Development on the Microsoft.NET technology with experience in at least one JavaScript UI framework.

    -        Very Strong Relational Database technologies such as Microsoft SQL server.

    -        Data Warehousing using SQL Server Integration Services (SSIS), including significant experience with Extract, Transform, and Load (ETL) operations.


    Qualifications:

    -        Microsoft SQL Server Integration Services (SSIS), MySQL, Oracle, Nuix, Relativity.

    -        At least 7 years of professional software development experience.

    -        At least 7 years of web development experience, preferably on a Microsoft development stack.

    -        At least 7 years of experience with development against enterprise-grade RDBMS platforms such as MS SQL Server, Oracle, MySQL, etc. and the ability to write complex database queries.

    -        Must be eligible to obtain US government security clearance.

    -        A bachelor’s degree.


    Ideally, you will also have:

    -        Experience with eDiscovery tools such as Relativity, IPRO, NUIX, LAW, etc.

    -        Domain experience with eDiscovery, FOIA Processing, Litigation Support, or Federal Government.

     

    Our Commitment:

    Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.


    For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.


    Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.


    We care about our employees. Therefore, we offer a comprehensive benefits package.

    -        Health, Dental, and Vision

    -        Life Insurance

    -        401k

    -        Flexible Spending Account (Health, Dependent Care, and Commuter)

    -        Paid Time Off and Observance of State/Federal Holidays


    Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


    Join our team and become part of government innovation!


    Explore additional job opportunities with CGS on our Job Board:

    https://cgsfederal.com/join-our-team/


    For more information about CGS please visit: https://www.cgsfederal.com or contact:

    Email: info@cgsfederal.com

    \n


    \n
  • 2 Days Ago

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Contact Center Agent
  • HealthTexas
  • San Antonio, TX FULL_TIME
  • Hours: Monday - Friday, 8am - 5pm. No weekends and holidays. $500 signing bonus Location: 1701 Grandstand, San Antonio TX 78238 Why is HealthTexas Different? HealthTexas is a physician-owned organizat...
  • 19 Days Ago

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Clinical Scheduler
  • The START Center for Cancer Care
  • San Antonio, TX OTHER
  • Job Details Job Location: Medical Office Building - San Antonio, TX Position Type: Full Time Education Level: High School/GED Salary Range: Undisclosed Job Shift: Day Job Category: Admin - Clerical De...
  • 16 Days Ago

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Call Center Scheduler PRN
  • Methodist Healthcare System
  • San Antonio, TX FULL_TIME
  • Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an...
  • 17 Days Ago

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Scheduler Call Center
  • Methodist Healthcare
  • San Antonio, TX FULL_TIME
  • Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Scheduler Call Center opening with Methodist Healthcare System today and find ...
  • 1 Month Ago

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Medical Phone Operator/Scheduler Call Center
  • SEVEN OAKS WOMEN'S CENTER
  • San Antonio, TX FULL_TIME
  • Call Center environment. Provide excellent phone customer service skills by communicating effectively and meeting patient needs. Must be able to handle high volume phone calls with a pleasant, polite,...
  • Just Posted

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0 Contact Center Scheduler, Sr. jobs found in San Antonio, TX area

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Procedure Scheduling Supervisor
  • Spindletop Pain Managment
  • San Antonio, TX
  • Job Description Job Description Job Title: Procedure Scheduling Supervisor Department: Specialty Practice (Interventiona...
  • 4/25/2024 12:00:00 AM

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Surgery Scheduler
  • Snip & Ference Pa
  • San Antonio, TX
  • Job Description Job Description Focal Point Vision is seeking a motivated individual to join our team as a full-time Sur...
  • 4/25/2024 12:00:00 AM

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Ambulatory Service Representative - Scheduling
  • Christus Health
  • San Antonio, TX
  • Description Summary: Performs a variety of complex administrative duties for patients in need of routine and/or urgent a...
  • 4/25/2024 12:00:00 AM

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Medical Receptionist Scheduler
  • Peyton Resource Group (PRG)
  • San Antonio, TX
  • Job Description Job Description We are charged to provide innovative, effective and long-term physical, mental and spiri...
  • 4/25/2024 12:00:00 AM

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Scheduler
  • JobRialto
  • San Antonio, TX
  • Description Performs data entry, queries, and reports in Microsoft Access, Railroad Commission On-Line Databases, and in...
  • 4/25/2024 12:00:00 AM

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Substitute Teachers Needed! Pick your Schedule!!
  • Harmony Education Foundation
  • San Antonio, TX
  • Job Description Job Description Teachers Now is hiring K-12 Substitute Teachers. Are you looking to get hands-on teachin...
  • 4/25/2024 12:00:00 AM

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P6 Construction Scheduler
  • Foster CM Group, Inc
  • San Antonio, TX
  • Foster CM Group, a highly respected Construction Management Firm, offers a family-based culture where work-life balance ...
  • 4/23/2024 12:00:00 AM

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Project Scheduler - San Antonio
  • CORTAC Group
  • San Antonio, TX
  • At CORTAC Group, our mission is to deliver our clients' most important projects and programs. We take pride in deliverin...
  • 4/22/2024 12:00:00 AM

San Antonio (/ˌsæn ænˈtoʊnioʊ/; from Spanish, "Saint Anthony"), officially the City of San Antonio, is the seventh-most populous city in the United States, and the second-most populous city in both Texas and the Southern United States, with more than 1.5 million residents. Founded as a Spanish mission and colonial outpost in 1718, the city became the first chartered civil settlement in present-day Texas in 1731. The area was still part of the Spanish Empire, and later of the Mexican Republic. Today it is the state's oldest municipality. The city's deep history is contrasted with its rapid rec...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$52,870 to $72,596
San Antonio, Texas area prices
were up 1.2% from a year ago

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