Contact Center Scheduler, Sr. jobs in San Bernardino, CA

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Scheduler
  • Meadows Ridge Care Center
  • Colton, CA FULL_TIME
  • We are hiring a Scheduler with Certified Nursing Assistant experience to join our team! Under the direction of the DSD, the DSD assistant will assist with the responsibilities for orientation, in-service education, and a certification training program (if applicable) for the nurse assistants as required by Title 22 regulations. Assists in providing a clean, safe, dignified, happy and healthy environment for residents by performing the duties as described below.

    WE CARE ABOUT YOUR GROWTH! Grow as a leader and impact lives while getting paid excellent wages in a dynamic team environment.


    Scheduler (DSD Asst) Requirements

    • CNA certification with a successful completion of a CNA program
    • High school diploma or equivalent
    • Fully vaccinated against COVID-19 including Booster shots
    • Previous experience in Training, Human Resources, Onboarding or similar related fields is required.
    • Experience in Scheduling Staff or the use of scheduling software
    • Ability to build rapport with trainees and current employees
    • Excellent written and verbal communication skills required task as needed
    • Must be computer savvy with knowledge of Word and Excel

    Primary Scheduler (DSD Asst) Responsibilities

    • Complies with the facility’s attendance policy requiring regular, reliable, and punctual attendance
    • Notifies and updates CNAs of Nurse Assistant Certification Section (SACS) requirements for change of address, certificate renewals, fees, due process rights, and other requirements of certification
    • Makes regular checks for competency of CNA skills performance, positive regard for residents, and developmental needs of direct care staff, and conducts a mini in-service immediately, if necessary
    • Confirms the validity of certificates for all CNAs, LVNs, RNs, RNAs, and RTs hired
    • Assures certificates contain all required information. • Notifies all nursing staff of expired documents and renewals
    • Creates and oversees daily schedules to ensure sufficient staff to enable proper coverage of resident care. Ensures schedule coverage for called-in absences
    • Maintains facility’s personnel records per Title 22, Section 72533, (a), (b), and (c): ensuring files are up-to-date, orderly, and kept locked in a secure file cabinet

    PAY SCALE:

    Depending on a number of factors, including, but not limited to location, regularly scheduled work shift, knowledge, skills, experience, and expertise.

    $19 - $25 / hour

    #NURSING

  • 4 Days Ago

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Lead Scheduler CCC Full Time Days
  • Desert Regional Medical Center
  • Palm Springs, CA FULL_TIME
  • Desert Regional Medical Center is a 385-bed acute-care hospital classified as a stroke receiving center and level 2 trauma facility with an innovative, patient centered and evidence-based Rehabilitati...
  • Just Posted

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Scheduler
  • RADNET
  • Rancho Mirage, CA FULL_TIME
  • Scheduler We invite you to come join the RadNet Radiology team as Medical Scheduler. This position serves as a radiology scheduler to assist patients with setting up radiology exams for our multi-moda...
  • 22 Days Ago

D
Scheduler
  • Desert Oasis Healthcare
  • Palm Springs, CA FULL_TIME
  • Act as Clinical Services Associate for members, providers and health plans affiliated with Desert Oasis Healthcare. Provides assistance with referrals, resolution to a customer concern, PCP or health ...
  • 24 Days Ago

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Scheduler
  • Arrowhead Orthopaedics
  • Redlands, CA FULL_TIME
  • DescriptionPatient Services Representative (Appointment Scheduler)It is our goal to provide the finest Orthopaedic care possible. This philosophy requires that all office staff and providers be sensit...
  • 25 Days Ago

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Surgery Scheduler
  • Providence
  • Apple Valley, CA OTHER
  • DescriptionFunctions in the operating room as primary scheduler for all elective and emergency surgical procedures and entry of all data in the computer system. Works in collaboration with the medical...
  • 10 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in San Bernardino, CA area

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Manufacturing - Production Planner Scheduler/Buyer
  • Mission Plastics, Inc.
  • Ontario, CA
  • Job Description Job Description Mission Plastics, Inc. - a custom injection molding company located in Ontario, Californ...
  • 4/19/2024 12:00:00 AM

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Planner/Scheduler
  • Russell Tobin
  • Anaheim, CA
  • Job Description Job Description Russell Tobin has an immediate opening in Anaheim, CA for a Planner/Scheduler that is on...
  • 4/18/2024 12:00:00 AM

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Appointment Scheduler - Medical Group
  • Edinger Medical Group
  • Anaheim, CA
  • Job Description Job Description Qualifications: High School Diploma. Minimum one-year medical office experience with sim...
  • 4/18/2024 12:00:00 AM

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Enjoy a Flexible Schedule Working as a Caregiver
  • Families Choice Home Care
  • San Bernardino, CA
  • **Families Choice Home Care** **Enjoy a Flexible Schedule Working as a Caregiver** **San Bernardino, CA - Part Time to F...
  • 4/18/2024 12:00:00 AM

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Director of Scheduling
  • Pinner Construction Co., Inc.
  • Anaheim, CA
  • Company Description Pinner Construction Co., Inc. is a trusted and reputable construction company based in Anaheim, CA. ...
  • 4/17/2024 12:00:00 AM

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Master Scheduler | $80,000 to $100,000
  • Aerospace Engineering
  • Brea, CA
  • Job Description Job Description Experienced Master Scheduler About Us Through the support of our four divisions (AAE Aer...
  • 4/17/2024 12:00:00 AM

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Planner Scheduler
  • Veterans Sourcing Group
  • Anaheim, CA
  • Job Description Job Description Pay Rate: $30 Per Hour, W2 Location: Anaheim, CA 92805 Hours: 5AM - 2PM PST, M-F Job Des...
  • 4/16/2024 12:00:00 AM

P
Director of Scheduling
  • Pinner Construction Co. Inc.
  • Anaheim, CA
  • Company Description Pinner Construction Co., Inc. is a trusted and reputable construction company based in Anaheim, CA. ...
  • 4/16/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 59.6 square miles (154 km2), of which 59.2 square miles (153 km2) is land and 0.4 square miles (1.0 km2), or 0.74%, is water. The city lies in the San Bernardino foothills and the eastern portion of the San Bernardino Valley, roughly 60 miles (97 km) east of Los Angeles. Some major geographical features of the city include the San Bernardino Mountains and the San Bernardino National Forest, in which the city's northernmost neighborhood, Arrowhead Springs, is located; the Cajon Pass adjacent to the northwest border; City...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$59,017 to $81,037
San Bernardino, California area prices
were up 3.0% from a year ago

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