Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Kennedy-White Orthopaedic Center has been providing world-class orthopedic care in Sarasota, FL since 1975. Our orthopedic experts treat acute and chronic injuries, help alleviate pain and other symptoms, and manage simple to complex conditions.
We are currently seeking a full-time, Procedure Scheduler to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, discounted medical, dental, and vision benefits, paid time off (PTO), 401k with company match, and more!
Position Summary
The Procedure Scheduler is responsible scheduling patients for procedures with our Interventional Pain Management doctors in the office, surgery center, and hospital.
Position Requirements
Featured Benefits
Tremendous growth opportunities
Job Type: Full-time
Pay: $19.00 - $23.00 per hour
Healthcare setting:
Medical specialties:
Schedule:
Work Location: In person
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0 Contact Center Scheduler, Sr. jobs found in Sarasota, FL area