Contact Center Scheduler, Sr. jobs in Scranton, PA

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Nursing Scheduler
  • River View Nursing and Rehabilitation Center
  • Barre, PA FULL_TIME
  • Overview

    We are searching for an experienced and detail-oriented Nursing Scheduler to plan and manage the schedule for the nursing units to assure care for the residents and within the state and federal regulations. Our facility specializes in long-term care and short term stay services. We are dedicated to providing exemplary customer service and top-quality care. We believe strongly in valuing our employees our employees and as a growing company we are able to offer plentiful opportunities for career advancement. Come improve not only the lives of our residents, but your own!

    Life is about choices! Why choose to work at our center?

    • Competitive hourly wages
    • Paid time off (PTO) and paid holidays
    • 401k
    • Tuition Reimbursement
    • Awards and recognition programs
    • Monday-Friday schedule

    Job Responsibilities

    • Prepares schedules for the nursing units and maintain posted schedules
    • Keeps schedules up to date with personnel changes
    • Prepares and completes all paperwork necessary for change of assignments/shifts and status of employees
    • Communicates with Human Resources when changes of assignments/shifts and status occurs
    • Completes nursing hours daily report for Nursing Mgmt and all other reports as assigned
    • Enters coded nursing hours in Onshift and Payroll software daily, including paid and unpaid time off
    • Transfers hours in Smartlinx to reflect the nursing area worked daily
    • Enters paid time off & completion of nursing payroll
    • Reviews and maintains the nursing agency credential files
    • Creates written communication for any changes in schedules, weekend-holiday-vacation coverage or alerts

    Qualifications

    • Computer skills are required
    • Prior administrative and scheduling experience a plus
    • Strong communication skills, diplomacy and the ability to take leadership of any situation

    We are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, disability, veteran status, or other applicable legally protected characteristics.

  • 1 Day Ago

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Contact Lens Technician
  • Eye Care Specialists
  • Kingston, PA FULL_TIME
  • Overview: At Vision Innovation Partners, our passion is to support our managed practices to provide excellent vision care to patients, treating the whole person with genuine empathy and kindness. We s...
  • 1 Month Ago

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Contact Lens Technician
  • Eye Care Specialists | Kingston
  • Kingston, PA FULL_TIME
  • Overview Join our team as a Contact Lens Technician and you'll be at the forefront of providing quality patient care! To be successful in this role, you'll need excellent interpersonal and communicati...
  • 1 Month Ago

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Planner/Scheduler
  • Westinghouse Electric Company
  • Berwick, PA FULL_TIME
  • Scheduler Schedule project activities (date, time, sequence) for the Nuclear or Engineering Projects organizations. Perform schedule maintenance between Passport and Primavera scheduling tools. Assist...
  • 21 Days Ago

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Production Scheduler
  • Fresh N' Lean
  • Moosic, PA FULL_TIME
  • DescriptionAbout Fresh n' LeanFresh N Lean (FNL) is one of the top 4 players within the fast-growing Direct to Consumer (“DTC”) market for Ready-to-Eat (“RTE”) prepared meals. Founded in 2010 by a For...
  • 22 Days Ago

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Nursing Scheduler
  • LiveWell Centers
  • Barre, PA FULL_TIME
  • Overview We are searching for an experienced and detail-oriented Nursing Scheduler to plan and manage the schedule for the nursing units to assure care for the residents and within the state and feder...
  • 3 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in Scranton, PA area

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Planner/Scheduler
  • Westinghouse Electric Company, LLC
  • Berwick, PA
  • Scheduler Schedule project activities (date, time, sequence) for the Nuclear or Engineering Projects organizations. Perf...
  • 3/29/2024 12:00:00 AM

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Scheduling Administrator
  • Keating Property Management
  • Honesdale, PA
  • Job Description Job Description We are seeking a Scheduling Administrator to join our team! Responsibilities: Maintain a...
  • 3/28/2024 12:00:00 AM

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Material Planner/Scheduler
  • General Dynamics Corporation
  • Scranton, PA
  • Responsibilities for this Position Material Planner/Scheduler US-PA-Scranton Job ID: 2024-31149 Type: Full Time # of Ope...
  • 3/27/2024 12:00:00 AM

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Direct Support Professional / Caregiver + Flexible Schedule
  • St. Joseph's Center
  • Scranton, PA
  • Would you like a position with a flexible schedule and meaningful work? Are you a caring and compassionate person? Do yo...
  • 3/27/2024 12:00:00 AM

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Dental Hygienist - choose your schedule
  • GoTu
  • Scranton, PA
  • Pay Range: $45-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
  • 3/26/2024 12:00:00 AM

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Material Planner/Scheduler
  • General Dynamics Ordnance And Tactical Systems
  • Scranton, PA
  • Overview General Dynamics Ordnance and Tactical Systems, a premier provider of ordnance weapons and tactical systems to ...
  • 3/26/2024 12:00:00 AM

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Drive with Lyft - Earn on Your Own Schedule
  • Lyft
  • Scranton, PA
  • Earn $2,000 in Scranton when you give 170 rides in 30 days. New drivers only. Terms apply. What is Lyft? Lyft is a flexi...
  • 3/26/2024 12:00:00 AM

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Acct Stocker - Part Time - Great for those needing flexible schedule!
  • The Empire Company, Inc.
  • Scranton, PA
  • ** Acct Stocker - Part Time - Great for those needing flexible schedule!** **Job Category****:** Field Service **Requisi...
  • 3/25/2024 12:00:00 AM

Scranton is the sixth-largest city in the Commonwealth of Pennsylvania. It is the county seat and largest city of Lackawanna County in Northeastern Pennsylvania's Wyoming Valley and hosts a federal court building for the United States District Court for the Middle District of Pennsylvania. With a population of 77,291, it is the largest city in the Scranton–Wilkes-Barre–Hazleton, PA Metropolitan Statistical Area, which has a population of about 570,000. The city is conventionally divided into 7 districts: North Scranton, Southside, Westside, East Scranton (Hill Section), Central City, Minooka, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$51,718 to $71,020
Scranton, Pennsylvania area prices
were up 1.5% from a year ago

Contact Center Scheduler, Sr. in Eugene, OR
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Contact Center Scheduler, Sr. in New Britain, CT
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