Contact Center Scheduler, Sr. jobs in Troy, NY
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
- Southwestern Vermont Medical Center
-
Bennington, VT
FULL_TIME
-
The scheduling department is responsible for scheduling and pre-registration for outpatient services including but not limited to lab,imaging, EKG, and related appointments.
Excellent customer service skills are required. Strong organizational skills, ability to multi-task and work in a fast paced call center environment necessary.
Prior medical office experience is preferred with prior customer service experience required.
Benefits available for part-time and full-time employees include :
- Life Insurance
- Paid time off
- Tuition Assistance
- 403B Retirement Savings Program
- On-site day care
- Employee Discounts
Last updated : 2024-04-01
- 16 Days Ago
- 150 Albany Medical Center Hospital
-
Whitehall, NY
FULL_TIME
- Department/Unit: HBD - Surgery Plastic Work Shift: Day (United States of America) Medical Scheduler - Full Time Plastic Surgery Office – Albany, NY World-Class specialty care closer to home. Welcome t...
- 12 Days Ago
- Southwestern Vermont Health Care
-
Bennington, VT
FULL_TIME
- The scheduling department is responsible for scheduling and pre-registration for outpatient services including but not limited to lab,imaging, EKG, and related appointments. Excellent customer service...
- 16 Days Ago
- 100 Albany Med Health System
-
Whitehall, NY
FULL_TIME
- Department/Unit: HBD - Medicine Gastroenterology Work Shift: Day (United States of America) Salary Range: Min. $18.00/hr - Max $26.15/hr • Greet patients in a prompt, courteous and professional manner...
- 11 Days Ago
- Momentive Performance Materials 1005
-
Waterford, NY
FULL_TIME
- Job Title: Production Scheduler (Asset Planner) Summary: Work with regional and cross-functional teams, drive planning, service, and inventory management improvements through effective execution to me...
- 5 Days Ago
- 100 Albany Med Health System
-
Whitehall, NY
FULL_TIME
- Department/Unit: HBD - Surgery Urology Work Shift: Day (United States of America) Surgical Scheduler, Albany, NY Urology Office Work Schedule: Monday – Friday Welcome to Albany Medical Center, providi...
- 5 Days Ago
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0 Contact Center Scheduler, Sr. jobs found in Troy, NY area
- Clinical Staffing Resources New York
-
Altamont, NY
- Competitive Pay, Flexible Schedule, exp in LTC required Clinical Staffing Resources is currently seeking per diem LTC Ce...
- 4/19/2024 12:00:00 AM
- Clinical Staffing Resources New York
-
Knox, NY
- Competitive Pay, Flexible Schedule, exp in LTC required Clinical Staffing Resources is currently seeking per diem LTC Ce...
- 4/19/2024 12:00:00 AM
- GoTu
-
Albany, NY
- Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/19/2024 12:00:00 AM
- Clinical Staffing Resources New York
-
Quaker Street, NY
- Competitive Pay, Flexible Schedule, exp in LTC required Clinical Staffing Resources is currently seeking per diem LTC Ce...
- 4/19/2024 12:00:00 AM
- Hiring Now!
-
Pittsfield, MA
- Our client is currently seeking a Scheduler/Cost Controller - Construction This job will have the following responsibili...
- 4/17/2024 12:00:00 AM
- DPS Group
-
Albany, NY
- Summary DPS Group is seeking a Project Scheduler to join our advanced technology team in Albany, NY area. The Project Sc...
- 4/16/2024 12:00:00 AM
- GoTu
-
Troy, NY
- Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/15/2024 12:00:00 AM
- Albany Medical Center
-
Albany, NY
- Department/Unit: Vascular Southern Tier Work Shift: Day (United States of America) Scheduling and Patient Services Lead ...
- 4/15/2024 12:00:00 AM
About Troy, New York
were up 1.5% from a year ago