Contact Center Scheduler, Sr. jobs in Vincennes, IN
Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduler, Sr. jobs
Check-Out/Scheduler
- Digestive Care Center
-
Jasper, IN
FULL_TIME
-
Digestive Care Center is seeking a Check Out Clerk for our Jasper Office. The primary responsibilities include scheduling outpatient procedures such as X-rays, lab work and tests, and to coordinate scheduling of procedures with the scheduling department. Initiates referrals to physicians and ancillary facilities.What You Need for this Position:
- High school Diploma or equivalent required.
- Medical office experience preferred.
What You Will Be Doing:- Efficiently schedules patient procedures, tests, and lab work such as x-rays, MRI’s CT scans etc. as ordered by physicians and nurse practitioners.
- Accommodates physician and nurse practitioner scheduling preferences.
- Reviews history and medications with patient to ascertain correct prep for patient, and communicates any medication changes that may be required.
- Accurately enters data into gMed
- Promptly and accurately removes/moves scheduled procedures in gMed when moved/cancelled to keep schedule current at all times.
- Responds to incoming ancillary scheduling requests as calls are received.
- Promptly returns calls from voice mail.
- Schedules patients in appropriate facility in order for patient to receive maximum insurance coverage & reimbursement.
- Task to Prior Auth all MRIs, CTs and other testing as required by insurance companies.
- Completes Physician Diagnostic Referral form & lab work requisitions and confirms ICD-10 and CPT codes.
- Coordinates scheduling of procedures with the scheduling department.
- Initiates referrals to physicians and medical centers for consults and follow up.
- Collaborates with call center to ensure correct hold times for patient’s medication.
- Responds to requests from physicians, nurse practitioners, patients and families in a timely manner.
- Collaborates with Medical Records to obtain missing information.
What We Offer:- Paid Time Off (PTO)
- 9 Paid Holidays
- Company paid Medical, Vision, Life and Long Term Disability Insurance
- Dental and Short Term Disability Insurance
- Partially funded Health Savings Account
- 401K
- No weekends
About Digestive Care Center:With years, comes experience. And with experience, comes expertise. Digestive Care Center is proud to serve the community with both — nearly 50 years of experience serving the digestive health needs of the Tri-State with the focused expertise of dozens of gastroenterologists and other providers and specialists. Our providers have a longstanding history of digestive disease management, diagnostic and therapeutic endoscopy and preventative health management.Digestive Care Center provides equal employment opportunities to all employees and applicants for employment and does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. - 5 Days Ago
1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
- German American Bancorp
-
Jasper, IN
FULL_TIME
- Job Title: 1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
- 14 Days Ago
1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
- German American
-
Jasper, IN
FULL_TIME
- Job Title: 1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
- 15 Days Ago
1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
- German American
-
Jasper, IN
FULL_TIME
- Job Title: 1502 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
- 19 Days Ago
1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY
- German American Bancorp
-
Jasper, IN
FULL_TIME
- Job Title: 1516 FT Contact Center Agent - Jasper, IN, Evansville, IN, Shelbyville, KY Overview: As a Contact Center Agent, you will be the first friendly person that greets clients on the phone or onl...
- 2 Months Ago
First Contact Physiotherapist
- Premier Medical Staffing
-
Lawrenceville, IL
FULL_TIME
- Premier Medical Staffing is seeking a travel Physical Therapist for a travel job in Lawrenceville, Illinois. Job Description & Requirements ~ Specialty: Physical Therapist ~ Discipline: Therapy ~ Star...
- 19 Days Ago
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0 Contact Center Scheduler, Sr. jobs found in Vincennes, IN area
Receptionist - GSPN Washington Primary Care Clinic
- Good Samaritan
-
Washington, IN
- Job Description *This position is located in Washington, Indiana.* Essential Job Duties: (These statements are intended ...
- 4/18/2024 12:00:00 AM
Receptionist
- H&R Block, Inc.
-
Sullivan, IN
- What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Ma...
- 4/18/2024 12:00:00 AM
Receptionist
- H&R Block, Inc.
-
Linton, IN
- What you'll bring to the team... * Answer phones and greet clients in a personalized, friendly, and inviting manner * Ma...
- 4/18/2024 12:00:00 AM
Receptionist - Huntingburg Urgent Care
- Memorial Hospital and Health Care
-
Huntingburg, IN
- Open 7 Days a Week 12 Hour Shifts Rotating Weekends and Holidays Receptionist or Medical Assistant Considered Job Descri...
- 4/18/2024 12:00:00 AM
Dental Hygienist - choose your schedule
- GoTu
-
Washington, IN
- Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/15/2024 12:00:00 AM
RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
- GoTu
-
Washington, IN
- Pay Range: $40-$70/Hour By using the GoTu app, you can find local temporary and permanent opportunities and get peace of...
- 4/15/2024 12:00:00 AM
Assistant Project Manager
- INTREN, LLC
-
Vincennes, IN
- SUMMARY OF POSITION: The Assistant Project Manager’s responsibilities will include but may not be limited to: Assist wit...
- 4/15/2024 12:00:00 AM
Regional Equipment Coordinator
- INTREN, LLC
-
Vincennes, IN
- Job description Reports To: Regional Equipment Supervisor or Regional Equipment Manager FLSA Status: Non- Exempt SUMMARY...
- 4/14/2024 12:00:00 AM
About Vincennes, Indiana
Vincennes is a city in and the county seat of Knox County, Indiana, United States. It is located on the lower Wabash River in the southwestern part of the state, nearly halfway between Evansville and Terre Haute. Founded in 1732 by French fur traders, notably, François-Marie Bissot, Sieur de Vincennes for whom the Fort was named, Vincennes is the oldest continually-inhabited European settlement in Indiana and one of the oldest settlements west of the Appalachians.
According to the 2010 census, its population was 18,423, a decrease of 1.5% from 18,701 in 2000. Vincennes is the principal city o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$50,634 to $69,526
Vincennes, Indiana area prices
were up 1.3% from a year ago
were up 1.3% from a year ago
What does a Contact Center Scheduler, Sr. do?
Contact Center Scheduler, Sr. in Eugene, OR
Click the downward arrow next to the user name and click "Shift Scheduler".
February 01, 2020
Contact Center Scheduler, Sr. in New Britain, CT
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
November 28, 2019