Contact Center Scheduler, Sr. jobs in Yakima, WA

Contact Center Scheduler, Sr. is responsible for monitoring the contact center workload and scheduling function. Analyzes contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler, Sr. utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Maintains and adjusts staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler, Sr. may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler, Sr. occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Contact Center Scheduler, Sr. typically requires 2-4 years of related experience. (Copyright 2024 Salary.com)

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Dispatch/Scheduler
  • People for People
  • Yakima, WA FULL_TIME
  • People For People is currently hiring a full time Dispatch/Scheduler for our Yakima Transportation department. We are looking for a dynamic professional with a passion to serve the community and enjoys working with people. Please visit our website at www.pfp.org for a complete job description including job requirements and essential functions.

    Summary:

    If you enjoy working with the public and helping individuals with special needs, then come join our team of professional scheduler/dispatchers and give back to your community! We are looking for a dedicated and caring individual to provide daily coordination of the drivers transportation scheduling and or the daily coordination of real-time dispatch. This position requires an individual with comprehensive knowledge of transit operation and good customer relations, internal and external. Bilingual (English/Spanish) skills preferred but not required.

    Starting Wage: $16.45/hour

    Wage Range: $16.45 - $21.47/hour

    Benefits: Along with this comprehensive benefits package, we also value our family time. Work days are Monday – Friday with some flexibility in the working hours of 8:00 AM to 5:00 PM. Remote work from home may be available on a rotating basis.

    • 13 Paid holidays
    • 2 Weeks paid vacation annually
    • Paid Sick Leave
    • Medical, Dental and Vision Insurance
    • Health Savings Account (HSA)
    • Flexible Savings Arrangement (FSA)
    • Employer paid Group Term Life and Accidental Death and Dismemberment (AD&D) Insurance
    • Employer paid Long Term Disability Insurance.
    • Wellness Programs (Gym membership reimbursement, Smoking Cessation assistance, Employee Assistance Programs)
    • 401(K) Savings Plan with Employer Matching Contribution and Annual Base Contribution
    • Roth IRA availability
    • Tuition Reimbursement Program
    • Up to 80 Hours Paid Jury Duty Leave
    • Paid Bereavement Leave

    Please apply on our website at www.pfp.org. To be considered for this position, you must apply on our website and include all of the following documents: Cover Letter, Resume and a People for People Application. Only complete application packets will be considered.

    Position may remain open until filled.

    People For People is an equal opportunity employer/program and does not unlawfully discriminate on the basis of race, creed, national origin, disability, sex, marital status, age, or any other protected status covered by the federal or state law. Please let People For People know if you need of a reasonable accommodation in order to perform the essential functions of the job or to participate in the application process. Auxiliary aids and services are available upon request to individuals with disabilities. Washington Relay Service 711.

    People For People

    Attention: HR

    304 West Lincoln Avenue

    Yakima, WA 98902

    jrodriguez@pfp.org

    (509) 895-8245

    Job Type: Full-time

    Pay: $16.45 - $21.47 per hour

    Expected hours: 40 per week

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Paid time off
    • Professional development assistance
    • Retirement plan
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday

    Work Location: In person

  • 1 Month Ago

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Diagnostic Imaging Scheduler
  • Confluence Health
  • Wenatchee, WA FULL_TIME
  • Salary Range$17.10 - $27.30 OverviewLocated in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farm...
  • 2 Days Ago

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Scheduler / Office Assistant
  • Visiting Angels
  • Yakima, WA PART_TIME
  • Scheduler / Office Assistant Visiting Angels Yakima is seeking a personable, professional, and dedicated individual to be our Part-time Scheduler / Office Assistant. This individual should have an HCA...
  • 2 Months Ago

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Field Appointment Scheduler- Hourly + Bonus!
  • DaBella
  • Yakima, WA FULL_TIME
  • Opportunities don’t knock. Canvassers do! Join our award-winningCanvassing team at Americas #1 Roofing Company.Here at DaBella, we're seeking team members who are passionate about assisting homeowners...
  • 15 Days Ago

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Supv Construction Svc, Sr
  • Cascade Natural Gas
  • Yakima, WA FULL_TIME
  • Description Responsible for placing safety as #1 priority in day-to-day work routine for self and others. Provides leadership and supervision to utility and/or contractor construction crews. Responsib...
  • 7 Days Ago

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Supv Construction Svc, Sr
  • Cascade Natural Gas
  • Yakima, WA FULL_TIME
  • Description Responsible for placing safety as #1 priority in day-to-day work routine for self and others. Provides leadership and supervision to utility and/or contractor construction crews. Responsib...
  • 7 Days Ago

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0 Contact Center Scheduler, Sr. jobs found in Yakima, WA area

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Office Assistant 3 - Bilingual at Toppenish Learning Center)
  • Yakima Valley College
  • Yakima, WA
  • Salary: $2,940.00 - $3,883.00 Monthly Location : Toppenish, WA Job Type: Classified Job Number: 24-050 Division: College...
  • 4/26/2024 12:00:00 AM

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Janitor & Custodian
  • Loves
  • Yakima, WA
  • Benefits Flexible Schedule + Competitive pay (paid weekly) + Holiday pay + Medical/Dental/Vision and Life Insurance Plan...
  • 4/26/2024 12:00:00 AM

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Administrative Assistant
  • Fedex
  • Yakima, WA
  • FedEx is inviting candidates to assist in moving the world forward as an Administrative Assistant. In return, FedEx help...
  • 4/24/2024 12:00:00 AM

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Unit Care Assistant/CNA - Telemetry/Oncology Unit (NIGHT SHIFT/0.9 FTE)
  • MultiCare Health System
  • Yakima, WA
  • You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health car...
  • 4/24/2024 12:00:00 AM

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Locum - General Surgery - Nurse Practitioner/Physician Assistant
  • AMKY Physician Services LLC
  • Yakima, WA
  • Job Description Hi, Hope you are well. One of the hospitals is looking Locum - General Surgery - Nurse Practitioner/Phys...
  • 4/24/2024 12:00:00 AM

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Administrative Assistant
  • Fedex
  • Ellensburg, WA
  • FedEx is inviting candidates to assist in moving the world forward as an Administrative Assistant. In return, FedEx help...
  • 4/24/2024 12:00:00 AM

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Medical Receptionist
  • Yakima Valley Farm Workers Clinic
  • Yakima, WA
  • Join our team as a Medical Receptionist at Lincoln Avenue Medical Dental Clinic in Yakima, WA, and be part of a healthca...
  • 4/23/2024 12:00:00 AM

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Medical Receptionist - Relief
  • Yakima Valley Farm Workers Clinic
  • Toppenish, WA
  • We believe we are more than a job at Yakima Valley Farm Workers Clinic. We're an FQHC committed to providing patient-cen...
  • 4/23/2024 12:00:00 AM

Yakima (/ˈjækɪmɑː/ or /ˈjækɪmə/) is a city in and the county seat of Yakima County, Washington, and the state's eleventh-largest city by population. As of the 2010 census, the city had a total population of 91,067 and a metropolitan population of 243,231. The unincorporated suburban areas of West Valley and Terrace Heights are considered a part of greater Yakima. Yakima is about 60 miles (100 kilometers) southeast of Mount Rainier in Washington. It is situated in the Yakima Valley, a productive agricultural region noted for apple, wine and hop production. As of 2011, the Yakima Valley produc...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduler, Sr. jobs
$56,502 to $77,584
Yakima, Washington area prices
were up 2.9% from a year ago

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