Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
POSITION SUMMARY
Our Client is seeking a Schedule Manager for industrial project delivery to support a Polyethylene Project in Orange, TX. A successful candidate will work closely with Project Management, Engineering Managers, Procurement Managers, and Construction Managers to articulate high-level plans into a logically driven, resource-loaded schedule in compliance with corporate and contract requirements.
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PREFERRED QUALIFICATIONS
PHYSICAL DEMANDS
Employee will be required to communicate in person, via telephone, email, video chat and software systems. Position will include visits to maintenance sites and industrial facilities requiring mobility (on ground and at heights) and the use of personal protective equipment (PPE) including but not limited to: hard hat, safety glasses/goggles, ear plugs/muffs, masks/respirators, safety vests, gloves and work boots.
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0 Contact Center Scheduling Manager jobs found in Beaumont, TX area