Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Were seeking an exceptional Center Manager for our GMI service facility. We need an experienced professional to manage it to the highest operational standards and excellence in customer satisfaction.
This is an exceptional opportunity for the ideal candidate who has a service and operations background in the automotive industry, is highly committed to delivering the best service experience to customers and can meet the position requirements listed below.
Management experience in an automotive environment is required.
Position Requirements:
Corporate owned facility with full benefits including Health Insurance.
What we offer: Competitive salary, Outstanding compensation package (including base salary, bonus plan, benefits), work environment, and the support, tools and resources you need to run a successful operation.
Clear All
0 Contact Center Scheduling Manager jobs found in Biloxi, MS area