Contact Center Scheduling Manager jobs in Fairbanks, AK

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Call Center Manager
  • Tanana Chiefs Conference
  • Fairbanks, AK FULL_TIME
  • About us

    The Tanana Chiefs Conference provides world class health services to Alaska Natives and American Indians, as well as many non-beneficiaries, in 42 villages across the river systems of the Interior. This 235,000 square mile region is the home of the Tanana Chiefs Conference and is a paradise for those who love outdoor activities. If you are looking for a challenge and want to have a positive impact on the health and wellness of Alaska Natives and American Indians then this is the position for you. The Tanana Chiefs Conference provides a wide array of services in multiple facilities with our main location being the Chief Andrew Isaac Health Center--an award winning cultural super clinic located in Fairbanks--Interior Alaska's urban hub. The Fairbanks based clinic is itself a hub that serves the larger mission of supporting health and wellness to Indian Health Service beneficiaries including an Ambulatory Surgery Center, Ophthalmology, Audiology, Urgent Care, Hematology/Oncology Services, Dental Clinic, Imaging and a host of other services.

    We are seeking a well qualified individual to be responsible for manangerial oversight of the Tanana Chiefs Conference RN Triage Call Center. This person will lead the efficient an effective operations of TCC's call center while ensuring the component staff provide a superior customer service experience for TCC's patients and staff. Please visit our website tananachiefs.org/careers for the complete job description. You may also contact a recruiter at 907-452-8251 extension 3465 to ask specific questions.

    Job Type: Full-time

    Pay: $75,000.00 - $110,000.00 per year

    Benefits:

    • Dental insurance
    • Disability insurance
    • Employee assistance program
    • Flexible schedule
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Paid training
    • Tuition reimbursement
    • Vision insurance

    Schedule:

    • Monday to Friday

    Ability to commute/relocate:

    • Fairbanks, AK 99701: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

    Experience:

    • Project implementation: 5 years (Required)
    • Management: 2 years (Required)

    Work Location: In person

  • 17 Days Ago

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Performance Center Manager
  • Strategic Resources, Inc.
  • Fairbanks, AK FULL_TIME
  • Job Description Performance Center Manager (Various Locations, See TE 3B Places of Performance) Strategic Resources, Inc. (SRI) is an international, ISO 9001:2015 Certified, CMMI Level 3 Rated full-se...
  • 5 Days Ago

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Performance Center Manager
  • Strategic Resources, Inc.
  • Fairbanks, AK FULL_TIME
  • Job Description Performance Center Manager (Various Locations, See TE 3B Places of Performance) Strategic Resources, Inc. (SRI) is an international, ISO 9001:2015 Certified, CMMI Level 3 Rated full-se...
  • 5 Days Ago

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Assistant Bowling Center Manager
  • US Pacific Air Forces
  • Eielson AFB, AK FULL_TIME
  • Duties Works with the manager to implement higher level directives; makes recommendations for improved food and beverage service; develops promotional programs to increase participation. Assists with ...
  • 27 Days Ago

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Adult Center Manager
  • Fairbanks Resource Agency Inc
  • Fairbanks, AK FULL_TIME
  • SUMMARY:The Adult Day Center Manager is responsible for day-to-day management of a day program for seniors with Alzheimer’s disease, related dementia or physical frailty and for the provision of indiv...
  • 1 Month Ago

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Assistant General Manager - Aurora Center
  • Old Navy
  • Fairbanks, AK FULL_TIME
  • About the RoleIn this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of t...
  • 29 Days Ago

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0 Contact Center Scheduling Manager jobs found in Fairbanks, AK area

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Team Member (CSR) Fairbanks AK
  • Holiday Station Stores - Workday
  • Fairbanks, AK
  • Store 2746640: 575 Harold Bentley Avenue, Fairbanks, Alaska 99701 Availability - Shift/Days Flexible Availability Job de...
  • 4/23/2024 12:00:00 AM

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Registration Representative I - Hospital Admitting
  • Foundation Health, LLC
  • Fairbanks, AK
  • Overview: This position greets patients and families, conducts patient registration, and obtains financial reimbursement...
  • 4/23/2024 12:00:00 AM

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Service Advisor
  • Kendall Automotive Group
  • Fairbanks, AK
  • Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer...
  • 4/22/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Fairbanks, AK
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 4/22/2024 12:00:00 AM

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Registration & Scheduling Representative I - Radiation Oncology Clinic
  • Foundation Health, LLC
  • Fairbanks, AK
  • Overview: This position greets patients and families, conducts patient registration, and obtains financial reimbursement...
  • 4/22/2024 12:00:00 AM

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Registration & Scheduling Representative II - Radiation Oncology Clinic
  • Foundation Health, LLC
  • Fairbanks, AK
  • Overview: This position greets patients and families, conducts patient registration, and obtains financial reimbursement...
  • 4/22/2024 12:00:00 AM

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Pharmacy Technician I, II and III - Retail and Inpatient Areas
  • Foundation Health, LLC
  • Fairbanks, AK
  • Overview: This position will work under the supervision of the pharmacist and other pharmacy personnel. Performs routine...
  • 4/22/2024 12:00:00 AM

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Center Operations Specialist
  • USO
  • Fort Wainwright, AK
  • Why join our team? With a mission that spans the globe, the USO provides a rewarding and fulfilling work environment. Ou...
  • 4/21/2024 12:00:00 AM

Fairbanks (Tanana: Tanan) is a home rule city and the borough seat of the Fairbanks North Star Borough in the U.S. state of Alaska. Fairbanks is the largest city in the Interior region of Alaska. 2016 estimates put the population of the city proper at 32,751, and the population of the Fairbanks North Star Borough at 97,121, making it the second most populous metropolitan area in Alaska (after Anchorage). The Metropolitan Statistical Area encompasses all of the Fairbanks North Star Borough and is the northernmost Metropolitan Statistical Area in the United States, located 196 driving miles (or ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Manager jobs
$106,751 to $153,442
Fairbanks, Alaska area prices
were up 2.8% from a year ago

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