Contact Center Scheduling Manager jobs in Milwaukee, WI

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Call/Scheduling Center Representative
  • Community Care, Inc.
  • Brookfield, WI FULL_TIME
  • Call/Scheduling Center RepresentativeCommunity Care is hiring a part-time Call/Scheduling Center Representative for our Call Center Team. This rewarding opportunity is perfect for someone who enjoys team collaboration and being part of a mission driven organization and who shares our mission to help elderly individuals and adults with physical and intellectual disabilities continue to live as independently as possible in the community. This is a full-time opportunity at the Bishop Woods location.Call/Scheduling Center Representative Job Responsibilities: Receives and routes general telephone calls to appropriate departments or staff. Triages calls related to inquiries and complaints; routes or escalates as appropriate. Assists with projects and provides administrative support. Assists with day to day pool staffing scheduling. Job Requirements: Education: High School Diploma or GED required. Experience: A minimum of 1 year customer experience. Call/Scheduling Center Representative Job Schedule: Weekdays - 7:00 AM-4:00 PM, Weekends 7:30 AM - 3:30 PM, every 4th weekend/holiday, rotating schedule. About Community Care Community Care is a local nonprofit with more than 40 years of experience helping older adults and adults with disabilities live as independently as possible within the community. We coordinate and deliver a full range of supportive services that help more than 13,000 Wisconsin residents live safely, confidently, and with dignity. We are Wisconsin-based with local offices supporting each of the 15 counties we serve. Our dedicated team works with members to develop care plans to meet their health and social needs. Together with our community partners, we’re committed to providing compassionate, personalized care that empowers members to live a healthy and independent lifestyle. Compensation and Benefits: Our employees make a real difference in people’s lives every day that is why we are proud to offer a compensation package that includes: •Attractive full and part time schedules •Generous paid time off •Competitive pay and benefits (health, dental, vision, etc.) •Retirement Plan with employer contribution •Flexible benefits plan •Employee referral program •CoWorkers care program •Employee Assistance Program Community Care is an Equal Opportunity Employer
  • Just Posted

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Front Office Manager
  • Contact Government Services, LLC
  • Milwaukee, WI FULL_TIME
  • Front Office Manager Employment Type: Full-Time, Experienced Department: Litigation Support CGS is seeking a Front Office Manager to join our team supporting the legal mission of a large federal agenc...
  • 3 Days Ago

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School Student Scheduling Clerk
  • Horizons Youth Services at Milwaukee Job Corps Center
  • Milwaukee, WI FULL_TIME
  • Horizons Youth Services at Milwaukee Job Corps Center provides innovative, quality educational and job training programs to enable young people to succeed in today’s competitive job market and keep pa...
  • 7 Days Ago

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Outbound Contact Center Representative - Full-Time, 2nd Shift
  • Versiti, Inc.
  • Milwaukee, WI FULL_TIME
  • Overview ***Candidate must reside within the state of Wisconsin and willing to complete training in-person in the Milwaukee office for the first two weeks*** Versiti is a fusion of donors, scientific ...
  • 8 Days Ago

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Contact Center Team Lead (Hybrid, FT, 2nd Shift)
  • Versiti, Inc.
  • Milwaukee, WI FULL_TIME
  • Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute...
  • 15 Days Ago

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Weekend Manager * Scheduling Experience Preferred
  • Synergy HomeCare 1
  • Mequon, WI PART_TIME
  • Our mission at SYNERGY HomeCare is to help our clients maintain their health and independence while living at home. We provide non-medical care to clients in Sheboygan and Mequon areas. We are looking...
  • 13 Days Ago

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0 Contact Center Scheduling Manager jobs found in Milwaukee, WI area

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Patient Services Representative / Phlebotomist
  • GTT, LLC
  • Milwaukee, WI
  • Patient Services Representative / Phlebotomist Contract Duration 3+ months Job Description: The Patient Services Represe...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative -1241
  • CNG Holdings, Inc.
  • Milwaukee, WI
  • Job Description: General Function / Summary: As a financial services leader, we strive to make a difference in our custo...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative
  • HMSHost International
  • Milwaukee, WI
  • Customer ServiceRepresentative ** Customer Service Representative** **Summary** The Customer Service Representative is r...
  • 3/29/2024 12:00:00 AM

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Customer Service Coordinator
  • Rite-Hite Corporation
  • Milwaukee, WI
  • ** Customer Service Coordinator** **Job Category****:** Marketing **Requisition Number****:** MARKE03029 Showing 1 locat...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative
  • Educational Credential Evaluators, Inc.
  • Milwaukee, WI
  • About to celebrate its 40th year, ECE is one of the most well-known and respected names in comparative international edu...
  • 3/29/2024 12:00:00 AM

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Customer Support Supervisor
  • Douglas Dynamics, Inc.
  • Milwaukee, WI
  • **Location:** Milwaukee, WI At Douglas Dynamics, our employees and our culture are just as important to the company as s...
  • 3/28/2024 12:00:00 AM

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Assistant Service Manager - Milwaukee, WI
  • Goodyear
  • Milwaukee, WI
  • Goodyear. More Driven. IMMEDIATELY HIRING!!! - APPLY TODAY!!! Goodyear owns and operates more than 580 tire and auto ser...
  • 3/27/2024 12:00:00 AM

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Office Service Representative II
  • Canon Business Process Services, Inc.
  • Milwaukee, WI
  • Overview: Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and d...
  • 3/25/2024 12:00:00 AM

Milwaukee lies along the shores and bluffs of Lake Michigan at the confluence of three rivers: the Menomonee, the Kinnickinnic, and the Milwaukee. Smaller rivers, such as the Root River and Lincoln Creek, also flow through the city. Milwaukee's terrain is sculpted by the glacier path and includes steep bluffs along Lake Michigan that begin about a mile (1.6 km) north of downtown. In addition, 30 miles (48 km) southwest of Milwaukee is the Kettle Moraine and lake country that provides an industrial landscape combined with inland lakes. According to the United States Census Bureau, the city has ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Manager jobs
$94,873 to $136,369
Milwaukee, Wisconsin area prices
were up 1.8% from a year ago

Contact Center Scheduling Manager in Springfield, IL
Oodles of scheduling software programs exist to assist managers with this process, but rarely do these tools fully integrate with your existing processes and applications.
December 15, 2019
Contact Center Scheduling Manager in Petaluma, CA
For example managers can flexibly change break times and lunches or move people between skill groups, front office and back office work.
December 12, 2019
Contact Center Scheduling Manager in La Crosse, WI
Management Quality Assurance Workforce Management Coaching For Performance Supervisor / Team Leader Agent / Customer Service Rep Call Center Campus Week.
January 21, 2020