Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Associate Collision Center Manager
401K starts Day 1 benefits after first month of employment
Flexibility to relocate for open Management roles is a must.
Salary: Will be discussed during interview process considering candidates experience and willingness to relocate.
Candidate will participate in readiness program to become familiar with daily, weekly, and monthly company processes and procedures to accomplish all stores goals and objectives working side by side with current leadership.
Essential Job Functions
Necessary Knowledge, Skills, and Abilities
Education and Experience Requirements
Job Type: Full-time
Pay: $55,000.00 - $95,000.00 per year
Benefits:
Schedule:
Work Location: In person
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