Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
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Healthcare is an ever-growing field demanding dedicated, and well-trained individuals. Meadowview Regional Medical Center is now hiring a Scheduler. We offer a positive work environment where personnel work as a team to provide high-quality care.
This position requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.
Performs a range of clerical duties related to the support of operations of the unit including updating and organizing information on the unit; coordinating work within the unit and with other units and departments; reporting relevant information to the supervisor; and responding to inquiries and requests from patients, visitors, and caregivers.
Job Type: PRN
Qualifications:
* High school education / GED or equivalent preferred
*Years of relevant experience may be substituted for required education.
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0 Contact Center Scheduling Manager jobs found in Portsmouth, OH area