Contact Center Scheduling Manager jobs in Youngstown, OH

Contact Center Scheduling Manager manages the contact center scheduling staff, activities, and goals. Ensures that staff has the information needed to appropriately analyze, forecast, and schedule work for the contact center. Being a Contact Center Scheduling Manager develops and oversees the scheduling systems, including process, policy, and operating structure. Responsible for the volume of work produced based on scheduling, and ensures operational goals are met regarding resource and budget targets. Additionally, Contact Center Scheduling Manager advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a director. The Contact Center Scheduling Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Contact Center Scheduling Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Insurance Verification, Scheduling Clerk - Full Time - 12624
  • Salem Regional Medical Center
  • Salem, OH FULL_TIME
  • Description

    SRMC Has an Exciting Opportunity for Qualified Candidates!

    Position: Full Time Insurance Verification Scheduling Clerk

    Department: Radiation Oncology

    Shift: Varied – Primarily Days ‍

    PURPOSE

    The primary focus of the Oncology Services Insurance Verification Scheduling Clerk is to verify insurance benefit coverage for identified services and communicating the patient’s benefit details to the requesting department prior to the patient’s scheduled appointment for procedures and therapies. This individual is responsible for accurately documenting pertinent authorization information in all related Hospital billing systems and to verify that existing information is accurate. This position requires an extensive amount of time on the phone with insurance companies to obtain authorization for services. This individual will also assist in scheduling of patients and providing coverage of the front desk. May perform other related duties as assigned by Lead Radiation Therapist or Director of Medical Imaging.

    QUALIFICATIONS

    • High School graduate or equivalent is required.

    Demonstrates competency in the application of software utilized in a medical office or hospital setting.

    Minimum two years’ experience in the medical office and/or insurance verification/billing field. Knowledgeable regarding Radiation Oncology procedures and treatments preferred.

    Demonstrated ability to perform at a high level and have multitasking skills, with ability to work on many projects at once.

    Must be organized and detail oriented with excellent follow-up skills.

    Excellent communication and telephone skills.

    BENEFITS

    • Competitive wages
    • Medical/prescription insurance
    • Dental insurance
    • Vision insurance
    • Accident and critical insurance
    • Employer paid life insurance
    • 403(b) retirement with employer matching
    • Tuition reimbursement
    • Continuing education reimbursement
    • Cafeteria discounts
    • Employee Assistance Program

    Contact Information

    Paul Satterlee

    Jobs@salemregional.com

    Salem Regional Medical Center

    1995 East State Street

    Salem, Ohio 44460‍

    EOE/AA Employer

  • 19 Days Ago

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Center Manager for the Elderly
  • H Cap Connect, LLC
  • Sharon, PA FULL_TIME
  • Title: Center Manager Location: Sharon, PA Our client works as a team to help seniors stay safe, healthy, and independent in their homes and communities for as long as possible. They provide excellent...
  • 1 Month Ago

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Center Manager - Hermitage, PA
  • UnitedHealth Group
  • Hermitage, PA FULL_TIME
  • Careers with MedExpress. At MedExpress, we believe in delivering quality, convenient, affordable health care and exceeding our patients’ expectations. Our neighborhood medical centers are open every d...
  • 1 Month Ago

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Scheduling Coordinator
  • Cornerstone Caregiving
  • Boardman, OH FULL_TIME
  • Are you an adaptable and detail-oriented professional looking to work in a growing company? Cornerstone Caregiving is a non-medical, in-home care company primarily serving seniors. With over 140 offic...
  • 8 Days Ago

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Center Manager Physical Therapist- NEW CENTER OPENING
  • NovaCare Rehabilitation
  • Youngstown, OH FULL_TIME
  • Overview NovaCare is seeking an outpatient Center Manager-Physical Therapist for our Brand NEW facility Churchill (Belmont Plaza -Liberty Township) 2024 Our NovaCare outpatient orthopedic physical the...
  • 2 Months Ago

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Manager Trainee
  • Menard, Inc Career Center
  • WARREN, OH FULL_TIME
  • Make BIG Money at Menards! Extra $3 per hour on Sat/Sun Store Discount Profit Sharing Exclusive Discounts for gyms, car dealerships, cell phone plans, and more! Flexible Scheduling Medical Insurance a...
  • 3 Days Ago

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0 Contact Center Scheduling Manager jobs found in Youngstown, OH area

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The Email and Chat Customer Service Representative
  • Amble
  • Cortland, OH
  • Job Description Job Description The Email and Chat Customer Service Representative is responsible for providing exceptio...
  • 4/23/2024 12:00:00 AM

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Call Center Representative - Work From Home>
  • MedMetrix
  • Youngstown, OH
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll: Respond to patient inqui...
  • 4/23/2024 12:00:00 AM

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Call Center Representative - Work From Home>
  • MedMetrix
  • Salem, OH
  • [Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Call Center Rep you'll: Respond to patient inqui...
  • 4/23/2024 12:00:00 AM

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Customer Service Representative
  • Steelite International America
  • Youngstown, OH
  • Job Description Job Description Steelite International is seeking a Customer Service Representative to become an integra...
  • 4/22/2024 12:00:00 AM

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eCommerce Customer Service Specialist - Warren, Ohio
  • Trumbull Industries
  • Warren, OH
  • Job Description Job Description We're searching for a passionate and customer-centric individual to join our growing tea...
  • 4/21/2024 12:00:00 AM

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Customer Service Team Lead
  • Bass Pro Shops
  • Niles, OH
  • POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction ...
  • 4/20/2024 12:00:00 AM

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Greeter
  • Walmart
  • Newton Falls, OH
  • **Job Summary:** As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store. ...
  • 4/19/2024 12:00:00 AM

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Customer Service Advisors
  • TribePost Ltd
  • Kent, OH
  • **Customer Service Advisors** Lympne, Hythe CT21 4LR, UK 20,849.40 per annum. + quarterly performance related bonus sche...
  • 4/19/2024 12:00:00 AM

Youngstown is a city in and the county seat of Mahoning County in the U.S. state of Ohio, with small portions extending into Trumbull County. According to the 2010 Census, Youngstown had a city proper population of 66,982, while the Youngstown-Warren-Boardman, OH-PA Metropolitan Statistical Area it anchors contained 565,773 people in Mahoning and Trumbull counties in Ohio, and Mercer County in Pennsylvania. Youngstown is located on the Mahoning River, approximately 65 miles (105 km) southeast of Cleveland and 61 miles (100 km) northwest of Pittsburgh. Despite having its own media market, Young...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Manager jobs
$89,632 to $128,836
Youngstown, Ohio area prices
were up 1.3% from a year ago

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