Contact Center Scheduling Supervisor jobs in Beaumont, TX

Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Maintenance Planning & Scheduling Supervisor
  • OCI Beaumont
  • Nederland, TX FULL_TIME
  • Supervising the OCI Methanol Texas/CA maintenance planning and scheduling department. Conducts meetings with all involved departments to set priorities and schedule breaks. Oversee and manage the backlog to minimize business risk and ensure planning/scheduling is maintained to industry standards.

    Essential Job Functions

    • Leads the maintenance planning and scheduling department.
    • Set goals for the planning/scheduling department.
    • Highly experienced in daily maintenance planning (7 years)
    • Knowledge of Mechanical and I&E work processes
    • Develop and maintain planning and scheduling workflow process.
    • Develop planning/scheduling policies and procedures.
    • Responsible for creating and maintaining department KPI’s.
    • Managing the planned and unplanned backlog
    • Ensure Safety Jobs are tracked and managed as high priority.
    • Assisting with the procurement and expediting of deliverables and assisting the purchasing group in sourcing materials.
    • Identify gaps in the department and address.
    • Develop long-term strategies for department success
    • Manage and maintain the overall backlog based on industry standards.
    • Defining the list of activities to represent the maintenance plan.
    • Responsible for implementing cost saving tactics.
    • Oversee direct and indirect labor unit estimate is represented in the resource-loaded schedule, including the design allowances.
    • Ensuring the material cost estimate is represented in the schedule by helping to identify tracked material items and bulks.
    • Reviewing contractors' schedules and ensuring contractors' compliance to the corporate and company scheduling standards and procedures.
    • Ensuring all contractors are correctly inputting time and materials into work orders.
    • Develops a control baseline schedule and maintains the current schedule to the company scheduling standards.
    • Ensuring project schedules are maintained, in the correct formats, and consistent with the company objectives.
    • Progressing department activities weekly.
    • Performing periodic baseline schedule maintenance.
    • Ensuring that any schedule related change to the maintenance schedule is documented and approved.
    • Provide various reports as needed.
    • Always present a professional image to clients and vendors and maintain a positive reputation for the company.
    • Follow all relevant company policies and procedures.
    • Assists other Departments and other administrative personnel as necessary.
    • Perform other tasks as assigned.

    QUALIFICATIONS

    Education, Experience, and/or Training

    · High school diploma or equivalent required.

    · 10 years’ experience in planning/scheduling with Supervisory experience.

    · SAP experience required.

    Job Type: Full-time

    Pay: From $115,000.00 per year

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Flexible spending account
    • Health insurance
    • Health savings account
    • Life insurance
    • Paid time off
    • Parental leave
    • Referral program
    • Relocation assistance
    • Tuition reimbursement
    • Vision insurance

    Experience level:

    • 10 years

    Schedule:

    • Monday to Friday

    Work setting:

    • Construction site
    • In-person
    • Office
    • Outdoor work

    Work Location: In person

  • 1 Month Ago

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Clinical Supervisor
  • Texas Center for Health
  • Beaumont, TX FULL_TIME
  • Busy OB/Gyn office seeking experienced, motivated and positive candidates for a Clinical Supervisor/Working Nurse. OB/Gyn experience preferred. Supervisory experience a plus. Salary based on experienc...
  • 25 Days Ago

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Scheduling Coordinator
  • Synergy HomeCare 1
  • Beaumont, TX FULL_TIME
  • Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And t...
  • 2 Days Ago

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Scheduling Manager
  • STSI Technical Staffing Services
  • Orange, TX FULL_TIME
  • POSITION SUMMARY Our Client is seeking a Schedule Manager for industrial project delivery to support a Polyethylene Project in Orange, TX. A successful candidate will work closely with Project Managem...
  • 22 Days Ago

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Weekend Supervisor (RN)-Woodville Health and Rehab
  • Woodville Health And Rehab Center
  • Woodville, TX FULL_TIME
  • LOOKING FOR WEEKEND SUPERVISOR FOR EVERY OTHER WEEKEND Diversity, Equity, and Inclusion are at the heart of Cantex. We are committed to a culture that respects our differences and values the contribut...
  • 16 Days Ago

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Scheduling Coordinator - Surgery - Days
  • BHST
  • Beaumont, TX FULL_TIME
  • We are looking to add top talent to our Baptist Hospitals of Southeast Texas team. Join us in performing Sacred Work! Competitive benefits are offered including: Matched Retirement Plan Paid Time Off ...
  • 1 Day Ago

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0 Contact Center Scheduling Supervisor jobs found in Beaumont, TX area

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Community Care Worker I
  • Texas Health & Human Services Commission
  • Silsbee, TX
  • Community Care Worker I Determines needs and eligibility for Community Care for the Aged and Disabled (CCAD) services. W...
  • 4/19/2024 12:00:00 AM

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Accounts Receivable Specialist
  • IASIS Healthcare
  • Beaumont, TX
  • Accounts Receivable SpecialistClick Here to Apply OnlineJob DescriptionLocation: Steward Medical Group - WestPosted Date...
  • 4/18/2024 12:00:00 AM

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Coordinator Patient Care, CM Prescreening Nurse - PRN
  • Christus Health
  • Beaumont, TX
  • Description Summary: • The Communication Technician performs the necessary functions to promote and maintain a courteous...
  • 4/17/2024 12:00:00 AM

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Security Shift Supervisor
  • Geo Group
  • Beaumont, TX
  • The GEO Group does not have remote data entry jobs and will never ask an employee/applicant to pay for any type of softw...
  • 4/16/2024 12:00:00 AM

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Program Support Specialist
  • MMC Group LP
  • Beaumont, TX
  • Job Description Job Description JOB SUMMARY: The Program Support Specialist supports the mission of client by providing ...
  • 4/16/2024 12:00:00 AM

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Program Support Specialist
  • MMC Group LP
  • Port Arthur, TX
  • Job Description Job Description JOB SUMMARY: The Program Support Specialist supports the mission of client by providing ...
  • 4/16/2024 12:00:00 AM

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Program Support Analyst
  • MMC Group LP
  • Port Arthur, TX
  • Job Description Job Description Job description JOB SUMMARY: The Program Support Specialist supports the mission of clie...
  • 4/16/2024 12:00:00 AM

Beaumont (/ˈboʊmɒnt/ BOH-mont) is a city in and the county seat of Jefferson County, Texas, in the United States, within the Beaumont–Port Arthur Metropolitan Statistical Area. Located in Southeast Texas on the Neches River about 85 miles (137 km) east of Houston (city center to city center), Beaumont had a population of 117,267 at the time of the 2010 census, making it the thirtieth-most populous city in the state of Texas. Beaumont was founded as a town in 1835. The early European–American settlement had an economy based on the development of lumber, farming, and port industries. In 1892, Jo...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Supervisor jobs
$65,938 to $91,682
Beaumont, Texas area prices
were up 1.2% from a year ago