Contact Center Scheduling Supervisor jobs in Chico, CA

Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

B
Learning Center Supervisor
  • BEAR RIVER BAND OF THE ROHNERVILLE RANCHERIA
  • Loleta, CA OTHER
  • Job Details

    Job Location:    Bear River Band of the Rohnerville Rancheria - Loleta, CA
    Position Type:    Full Time
    Salary Range:    Undisclosed
    Travel Percentage:    Negligible
    Job Shift:    Day
    Job Category:    Education

    Description

    Job Description

    JOB TITLE:

    Learning Center Supervisor

    FLSA STATUS:

    Non Exempt

    DEPARTMENT:

    Education & Childcare

    P.L. 101-630

    Yes

    REPORTS TO:

    Education & Childcare Director

    UNIFORM REQUIRED:

    No

    SALARY RANGE

    5

    APPROVED ON:

    04/06/2021

    FUNDING SOURCE:

    General Fund

    FUNDING EXPIRATION:

    Recurring

    Tribal Preference will be given in accordance with BRBRR Act Relating to Employment.

    POSITION SUMMARY: This position is responsible for managing the Little Bears Learning Center and communicating directly with the Education/Childcare Department.

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

    • Cleans Learning center for the purpose of maintaining a safe, orderly and sanitary environment.
    • Confers with parents, children, staff, supervisor, etc. for the purposes of conveying and/or receiving information.
    • Designs, coordinates, creates and implements age appropriate program activities (e.g. curriculum, environment, etc.) for the purposes of providing for the developmental growth of children in the Learning Center.
    • Monitors children for the purposes of providing a safe and positive learning environment.
    • Prepares snacks for the purposes of meeting daily nutritional requirements.
    • Reports observations and incidents (e.g. accidents, fights, inappropriate social behavior, violation of rules, safety conditions, etc.) for the purposes of communicating information to appropriate instructional and/or administrative personnel.
    • Assists other personnel as may be required for the purposes of supporting them in the completion of their work activities.
    • Manages the Learning Center and is responsible for supervising all Learning Center employees.
    • Schedules children.
    • Works on and maintains the budget for the Learning Center.
    • Ensures the Learning Center is in compliance with all relevant regulations.
    • Other duties may be assigned.

    AUTHORITY/SUPERVISORY RESPONSIBILITIES: Shall manage the employees in the Little Bears Learning Center.

    QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Successful candidates will be able to pass a drug and background screening, and successfully pass a TB test.

    EDUCATION/EXPERIENCE:

    • Must have High School diploma or GED
    • Completion of two years of study at an institution of higher education OR obtained 6-12 Early Childhood Education (ECE) units.
      • Prefer candidates with an Associates Degree in Early Childhood Education.
    • Must have three (3)/years of related childcare with supervisory/managerial experience.
    • Experience working with Native American governments and populations preferred.

    CERTIFICATES, LICENSES, REGISTRATIONS:

    • Shall possess a valid driver's license and be insurable by agencies insurance.
    • Must provide or obtain the Servsafe Food Handlers certification upon hire and maintain during employment.
    • Must provide or obtain CPR & First Aide certification within three (3) months of hire and maintain throughout employment.

    COMPUTER OPERATIONS

    • Intermediate personal computer skills, including electronic mail, routine database activity, word processing, spreadsheet, graphics, etc.

    LANGUAGE SKILLS:

    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

    MATHEMATICAL SKILLS:

    • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

    REASONING ABILITY:

    • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    OTHER SKILLS AND ABILITIES:

    • Ability to operate standard office equipment (copier, fax, etc.).
    • Must be able to work with American Indian people and be sensitive to their culture.
    • Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
    • Participate in proactive team efforts of Bear River Band of the Rohnerville Rancheria.
    • Provide leadership to others through example and sharing of knowledge/skill.
    • Must be able to work all shifts, weekends, holidays & special events as needed.

    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    N (Not Applicable) Activity is not applicable to this occupation.

    O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5 hrs/day)

    F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day)

    C (Constantly) Occupation requires this activity more than 66% of the time (5.5 hrs/day)

    Physical Abilities

    Lift/Carry

    Push/Pull

    Stand

    C

    10 lbs or less

    C

    12 lbs or less

    F

    Walk

    C

    11-20 lbs

    C

    13-25 lbs

    F

    Sit

    F

    21-50 lbs

    F

    26-40 lbs

    O

    Hand/Finger Dexterity

    C

    51-100 lbs

    N

    41-100 lbs

    N

    Reach Outward

    C

    Over 100 lbs

    N

    Reach Above Shoulder

    O

    Climb

    O

    Crawl

    O

    Squat or Kneel

    C

    Bend

    C

    Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

    WORK ENVIRONMENT:

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Must be able to work in a smoke-filled environment. Although we employ state of the art filtration systems, cigarette smoke is in the work environment.

    ACKNOWLEDGMENT:

    I have read this job description and fully understand the requirements set forth therein. I hereby accept this position and agree to abide by the requirements set forth and will perform all duties and responsibilities to the best of my ability.

    Bear River Band of the Rohnerville Rancheria has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by Bear River employees as deemed appropriate. I further understand that my employment is at-will and thereby understand that my employment can be terminated at-will by the facility or myself, and that such termination can be made with or without notice.

    Qualifications


  • 4 Days Ago

R
Travel Center Supervisor
  • ROLLING HILLS CASINO
  • CORNING, CA OTHER
  • Job Details Job Location: ROLLING HILLS TRAVEL CENTER - CORNING, CA Position Type: Full Time Salary Range: $19.00 - $25.00 Job Shift: Graveyard Job Category: Travel Center DescriptionSummary This posi...
  • 8 Days Ago

F
RN Supervisor
  • Fortuna Rehabilitation & Wellness Center
  • Fortuna, CA FULL_TIME
  • Sign on Bonus available A licensed professional nurse directly under the supervision of the Director of Nursing Services. The RN Supervisor is to assist the planning, organizing, developing and direct...
  • 20 Days Ago

G
RN Supervisor
  • Granada Rehabilitation & Wellness Center
  • Eureka, CA FULL_TIME
  • Sign on Bonus available A licensed professional nurse directly under the supervision of the Director of Nursing Services. The RN Supervisor is to assist the planning, organizing, developing and direct...
  • 8 Days Ago

E
RN Supervisor
  • Eureka Rehabilitation & Wellness Center
  • Eureka, CA FULL_TIME
  • Starting wage $45.00/ hour, increases with experience . $5,000 Sign on Bonus for NEW Fulltime Hires. RN Supervisor (Registered Nurse) is a licensed professional nurse directly under the supervision of...
  • 8 Days Ago

F
RN Supervisor
  • Fortuna Rehabilitation & Wellness Center
  • Fortuna, CA FULL_TIME
  • Sign on Bonus available A licensed professional nurse directly under the supervision of the Director of Nursing Services. The RN Supervisor is to assist the planning, organizing, developing and direct...
  • 9 Days Ago

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0 Contact Center Scheduling Supervisor jobs found in Chico, CA area

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Client Service Associate
  • Retirement Security Centers
  • Chico, CA
  • About Us Retirement Security Centers is a comprehensive wealth management practice in Chico, CA. Over the years, we have...
  • 4/23/2024 12:00:00 AM

H
Travel Vascular Sonographer - $2,986 per week
  • Hiring Now!
  • Chico, CA
  • Fusion Medical Staffing-Radiology is seeking a travel Vascular Sonographer for a travel job in Chico, California. Job De...
  • 4/23/2024 12:00:00 AM

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SLS Program Manager
  • Mains'l
  • Chico, CA
  • Job Description Job Description At Mains’l, our vision is a world where people live with meaning and purpose. We’re hiri...
  • 4/23/2024 12:00:00 AM

R
Client Service Associate
  • Retirement Security Centers
  • Chico, CA
  • About Us Retirement Security Centers is a comprehensive wealth management practice in Chico, CA. Over the years, we have...
  • 4/22/2024 12:00:00 AM

E
Clinic Patient Coordinator
  • Enloe Medical Center
  • Chico, CA
  • Pay Range: $ 19.76/hr - $ 23.22/hr - $ 26.68/hr *Please note, the highest starting rate as a new hire is $ /hr, based on...
  • 4/22/2024 12:00:00 AM

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CAVE Student Operations Specialist
  • ASSOCIATED STUDENTS OF CALIFORNIA STATE UNIVERSITY CHICO
  • Chico, CA
  • Description Associated Students (AS) is a comprehensive campus auxiliary corporation of CSU, Chico serving thousands of ...
  • 4/22/2024 12:00:00 AM

D
Advanced Medical Support Assistant
  • Department of Veterans Affairs
  • Chico, CA
  • Summary The Advanced Medical Support Assistant (AMSA) is to support the Patient Aligned Care Teams (PACT), by using an i...
  • 4/22/2024 12:00:00 AM

A
Event and Program Manager
  • ASSOCIATED STUDENTS OF CALIFORNIA STATE UNIVERSITY CHICO
  • Chico, CA
  • Description The Associated Students of CSU, Chico is recruiting for Event and Program Manager. This is a full-time, full...
  • 4/21/2024 12:00:00 AM

Chico is the most populous city in Butte County, California, United States. As of the 2010 United States Census, the population was 86,187, reflecting an increase of 26,233 from the 59,954 counted in the 2000 Census. The city is the cultural, economic, and educational center of the northern Sacramento Valley and home to both California State University, Chico and Bidwell Park, the country's 26th largest municipal park and the 13th largest municipally-owned park. Bidwell Park makes up over 17% of the city. Other cities in close proximity to the Chico Metropolitan Area (population 212,000) incl...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Supervisor jobs
$70,447 to $97,952
Chico, California area prices
were up 2.5% from a year ago