Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Description
* UP TO $5,000 SIGN ON BONUS * EXCELLENT BENEFITS * ELIGIBLE FOR AETNA HEALTH INSURANCE 1ST OF THE MONTH AFTER HIRE DATE *
* Covid-19 vaccinations are encouraged but NOT MANDATED; we continue to offer COVID-19 vaccination based on eligibility guidance from CDC .
RN SUPERVISOR SUMMARY:
Putnam Nursing & Rehabilitation Center, located in Putnam County, New York, has been trusted by families to care for their loved ones. We have maintained the highest regard for our mission to provide high quality care to all individuals with respect and compassion through an interdisciplinary approach that focuses on personalized goals in achieving maximum potential and quality of life. You will work alongside fellow caregivers to provide high quality patient care.
Requirements
We are an equal opportunity employer, celebrate diversity, & are committed to creating an inclusive work environment for all!
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0 Contact Center Scheduling Supervisor jobs found in Danbury, CT area