Contact Center Scheduling Supervisor jobs in Galveston, TX

Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Call Center Supervisor - Customer Service Manager
  • Davis Air Conditioning & Heating, Inc
  • Angleton, TX FULL_TIME
  • Ready to become the leader that you were always meant to be? Is it time to finally feel valued, appreciated, and respected for your extensive experience and skills? If so, join Davis Air Conditioning & Heating, Inc. in Angleton, TX as our full-time Call Center Supervisor - Customer Service Manager!

    We offer our Call Center Supervisor - Customer Service Manager a competitive wage of $20 to $23 per hour. Aside from great pay, you'll also enjoy the following benefits:

    • Health insurance (with a family option)
    • Dental, vision, and life insurance
    • Paid holidays
    • Paid vacation
    • A 401(k) plan

    Don't wait; seize the chance and apply now!


    THE INS AND OUTS OF THIS ROLE

    As our Call Center Supervisor - Customer Service Manager, you'll embrace a full-time role with a flexible schedule, operating from Monday to Friday, 7-6, and occasionally on Saturdays from 9-2. In this dynamic position, you'll lead, inspire, and guide our dedicated customer service team to consistently deliver excellence. You'll oversee the dispatch board, ensuring calls are scheduled with precision, and optimizing both customer satisfaction and operational efficiency. Your exceptional problem-solving skills will shine as you tackle customer issues with finesse, swiftly and effectively resolving concerns, leaving our valued customers delighted with our service.

    All that you need to truly excel as our Call Center Supervisor - Customer Service Manager is the following:

    • 5 years of dispatching experience
    • 5 years of customer service experience
    • 3 years of management experience

    Excellent customer service and de-escalation skills are preferred!


    HOW YOU'LL THRIVE WITH US

    Providing Houston homeowners and businesses with outstanding air conditioning service and home heating repair has been our pleasure since 1971. Five decades later, we employ 60 skilled employees and dispatch 30 service trucks. We take pride in being at the forefront of new technology, and we offer a range of energy-efficient options. As an Energy Star Contractor, a member of the Building Performance Institute, and a Professional Comfort Institute Contractor, we stay current on the latest industry developments to better serve our customers.

    Our team has worked hard to earn our reputation as experts who are prepared to get the job done without excuses or delays. Since we understand how valuable those team relationships are, we're committed to cultivating awesome relationships with our staff. That's why we offer competitive pay, loaded benefits, and a team-oriented atmosphere with a work family worth bragging about!


    ADVANCE YOUR CAREER TODAY!

    Unleash your potential by joining a company that genuinely appreciates your skills and leadership. Apply now with our initial 3-minute, mobile-friendly application - you won't regret it!

  • 3 Days Ago

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Nursing Supervisor, UTMB Children's Center (League City)
  • UTMB Health Careers
  • League, TX FULL_TIME
  • REQUIRED EDUCATION / EXPERIENCE: RN with Associate's degree in nursing and four years of clinical experience, including two years as a charge nurse. Current license or valid permit to practice profess...
  • 1 Month Ago

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Supervisor
  • Enhanced Environment & Emergency Services
  • La Marque, TX FULL_TIME
  • SUMMARY Responsible for the overall direction, supervision, coordination, and evaluation of helpers, laborers, and/or material movers. Responsibilities include planning, assigning, and directing work;...
  • 18 Days Ago

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Supervisor
  • LyondellBasell Industries
  • Bay, TX FULL_TIME
  • Location: Bay City, TX, US, 77414 Req ID: 85335 Facility: Matagorda Ops-Lyo Department: Training-MTO/CBO/VTO Division: Olefins and Polyolefins, Refining and Su LyondellBasell Basic Function The South ...
  • 11 Days Ago

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Supervisor
  • Interfaith of The Woodlands
  • Bay, TX FULL_TIME
  • Position Description:Our purpose (Why We Exist) is to keep our region a great place to do business, work and live.The Supervisor provides the strategic leadership necessary to drive successful busines...
  • 17 Days Ago

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Supervisor IS
  • Clean Harbors
  • Seabrook, TX FULL_TIME
  • HPC-Industrial, powered by Clean Harbors, in Baytown, TX is looking for a Supervisor IS to work at various customer locations, and to join their safety conscious team! This team member is responsible ...
  • 1 Month Ago

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0 Contact Center Scheduling Supervisor jobs found in Galveston, TX area

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Line Cook
  • Abb Holdings Inc
  • Houston, TX
  • Quality Engineer Take your next career step at ABB with a global team that is energizing the transformation of society a...
  • 3/28/2024 12:00:00 AM

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Research Scientist II, Pathology Research
  • UTMB Health
  • Galveston, TX
  • JOB DESCRIPTION: The Abbott lab in the Pathology Department at UTMB is seeking motivated individuals with interest in va...
  • 3/28/2024 12:00:00 AM

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Business Services Representative (Employment Facilitator, OVR)
  • State of Pennsylvania
  • Baytown, TX
  • THE POSITION Are you passionate about building relationships and helping others? If so, the Department of Labor and Indu...
  • 3/27/2024 12:00:00 AM

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Research Scientist I, Pathology Research
  • UTMB Health
  • Galveston, TX
  • JOB DESCRIPTION: The Abbott lab in the Pathology Department at UTMB is seeking motivated individuals with interest in va...
  • 3/27/2024 12:00:00 AM

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Behavioral Health Care Coordinator/SPMI - South or West Harris County, TX
  • UnitedHealthcare
  • Friendswood, TX
  • For more information about this role and others, please join us for a virtual hiring information session with Marian Cab...
  • 3/27/2024 12:00:00 AM

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Customer Service Team Member
  • Michaels Stores, Inc.
  • Dickinson, TX
  • Store - LEAGUE CITY, TX Deliver friendly customer service, help customers shop our store, and find what they're looking ...
  • 3/25/2024 12:00:00 AM

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Finance Manager (Partial Remote) - Treasury Services
  • UTMB Health
  • Galveston, TX
  • Minimum Qualifications: Bachelor's Degree in Finance, Accounting, or equivalent in related field and at least 5 years of...
  • 3/25/2024 12:00:00 AM

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RN Field Clinical Care Coordinator/HCBS - West Houston, TX
  • UnitedHealthcare
  • Friendswood, TX
  • For more information about this role and others, please join us for a virtual hiring information session with Marian Cab...
  • 3/25/2024 12:00:00 AM

The city of Galveston is situated on Galveston Island, a barrier island off the Texas Gulf coast near the mainland coast. Made up of mostly sand-sized particles and smaller amounts of finer mud sediments and larger gravel-sized sediments, the island is unstable, affected by water and weather, and can shift its boundaries through erosion. The city is about 45 miles (72 km) southeast of downtown Houston. The island is oriented generally northeast-southwest, with the Gulf of Mexico on the east and south, West Bay on the west, and Galveston Bay on the north. The island's main access point from the...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Contact Center Scheduling Supervisor jobs
$69,377 to $96,459
Galveston, Texas area prices
were up 1.2% from a year ago