Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Job Description
This is a remote position. We are searching for highly self-motivated and entrepreneurial-minded people who will benefit from creating a flexible work schedule that has the potential to give the life-work balance youve always wanted.
Workaround family commitments and have time for your passions. Live where you want and say goodbye to commuting.
This is an opportunity to be self-employed using a proven business model and strategies. It is an independent contractor opportunity;
all compensation is from the profits from sales.
The Role Requires You To :
Requirements
Benefits
Requirements
Professional phone and email communication. No experience necessary we will train you. The ability to work independently with full support of a team and trainings Need a laptop or smart phone and WI-FI Employment Type Full-time or Start Part-time.
Last updated : 2024-04-02
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