Contact Center Scheduling Supervisor jobs in Huntington, WV
Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Contact Center Scheduling Supervisor jobs
- The Counseling Center
-
Ironton, OH
FULL_TIME
-
Position Title: RSS – Site Supervisor
Position Status: Full Time
Department: Recovery Support
JOB SUMMARY
The Site Supervisor is responsible for supervising residents and their activities in a supportive-housing environment. They are also to supervise the day to day activities of residential aide staff.
ESSENTIAL FUNCTIONS
Essential functions are duties, which are essential or primary to the position or the reason the position exists. An individual must be able to perform the essential functions of the position with or without reasonable accommodation.
- Provides supervision of resident activities, assuring resident compliance with facility rules and procedures.
- Supervises visitations of resident and significant others during scheduled visitation hours.
- Assists residents with development of daily living skills.
- Maintains a safe and therapeutic environment by providing direct supervision to residents at all times, on and off agency property.
- Supervise, monitor, and record resident self-medication.
- Provides written documentation of resident activity and periodic written updates in order to maintain compliance with written standards.
- Provides security for residents and facilities.
- Monitors safety procedures regarding facility use and resident activity.
- Light housekeeping duties including, but not limited to, emptying waste baskets, dusting, vacuuming and cleaning the restrooms.
- Supervises daily functions of Residential Support Specialist.
- Oversee any facility paperwork/reports to be submitted to direct supervisor.
- Supervise any communications that assist residents with transportation to clinically required sessions.
- Responsible for maintaining the appropriate number of Residential Support Staff per location.
- Maintains and approves assigned staffs timesheets.
- Maintains job descriptions, trainings and annual paperwork for assigned staff.
- Works in conjunction with the Recovery Support Coordinator on performance issues.
SECONDARY FUNCTIONS
Secondary functions are duties which are not exclusive of the position, can be performed by other positions; however, secondary duties are performed for the efficiency of Compass Point Housing.
- Provides supportive services including transportation or other commitments as needed.
- Performs any other duties as assigned.
COMPETENCIES
- Knowledge of the disease of addiction, treatment and recovery process.
- Skill in the operation of household cleaning equipment and supplies including, but not limited to, washer, dryer, vacuum cleaner, kitchen appliances, and outdoor tools (such as ground maintenance tools).
- Ability in the area of effective communication and interpersonal skills with children and adults.
- Ability to maintain accurate and timely records.
- Ability to demonstrate sound judgment.
- Ability to be organized, punctual, and perform duties with minimal supervision.
MINIMUM QUALIFICATIONS, INCLUDING TRAINING AND EXPERIENCE
- High School Diploma or equivalent.
- Prior experience working with alcoholics and chemically dependent individuals preferred.
- Education or training in a chemical setting, group home or residential services experience preferred.
- Valid Motor Vehicle License.
.***Offers of employment are contingent on the successful completion of drug testing and background check.Our mission is to improve the lives of our clients and our community. We work to heal their mind and body, to inspire and to provide excellent service in alcohol and drug addiction treatment, primary healthcare, recovery support, case management, behavioral health and vocational development, and to be a resource to all members of the community for outreach, prevention, education and advocacy. Consistent with our mission, sustained sobriety is a minimum qualification for all positions. - 1 Month Ago
- Lincoln Healthcare Center
-
Hamlin, WV
FULL_TIME
- Do you have the recipe we need to nourish our residents in body and spirit? Do you know the ingredients which will put a sparkle in their eye and add purpose to their day? Do you want to use your culi...
- Just Posted
- Prestera Center For Mental Health
-
Wayne, WV
FULL_TIME
- Job Title: Clinical Supervisor FLSA Status: Exempt Reports to: Department: Clinical Preparation Date: 8/22 CENTER’S MISSION AND VISION: The mission of Prestera Center is a united effort dedicated to h...
- 10 Days Ago
- PRESTERA CENTER FOR MENTAL HEALTH
-
Huntington, WV
OTHER
- Job Details Job Location: Cabell Hall - Huntington, WV Position Type: Full Time Education Level: High School Salary Range: $35,000.00 - $53,000.00 Salary/year Travel Percentage: Up to 50% Job Shift: A...
- 10 Days Ago
- Pikeville Medical Center
-
Pikeville, KY
OTHER
- Emergency Department Shift Supervisor RN An Associates Degree in Nursing is required and a Bachelors Degree in Nursing is preferred. CurrentKentucky RN license is required. BLS training is required;...
- 13 Days Ago
- Pikeville Medical Center
-
Pikeville, KY
OTHER
- SHIFT SUPERVISOR RN An Associates Degree in Nursing is required and a Bachelors Degree in Nursing is preferred. CurrentKentucky RN license is required. BLS training is required; All certifications a...
- 13 Days Ago
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0 Contact Center Scheduling Supervisor jobs found in Huntington, WV area
- Palco
-
Charleston, WV
- Customer Service Representative Palco is a visionary company pioneering an emerging health-care movement that empowers p...
- 4/24/2024 12:00:00 AM
- Cabell Huntington Hospital/St. Mary
-
Huntington, WV
- Job Description Reporting to the Manager of Technical Services, the Desktop Architect is the lead of a team responsible ...
- 4/23/2024 12:00:00 AM
- Hiring Now!
-
Huntington, WV
- Fusion Medical Staffing-Nursing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Hun...
- 4/23/2024 12:00:00 AM
- Hiring Now!
-
Huntington, WV
- Fusion Medical Staffing-Nursing is seeking a travel nurse RN PCU - Progressive Care Unit for a travel nursing job in Hun...
- 4/23/2024 12:00:00 AM
- BrightSpring Health Services
-
Huntington, WV
- Our Company PharMerica Overview PharMerica is seeking a highly capable and motivated individual to join our team. PharMe...
- 4/23/2024 12:00:00 AM
- Centers
-
Huntington, WV
- Overview: CENTERS, LLC is a professional management firm specializing in facility, operation, and program management for...
- 4/22/2024 12:00:00 AM
- Department Of Homeland Security
-
Huntington, WV
- Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
- 4/22/2024 12:00:00 AM
- Department Of Homeland Security
-
Huntington, WV
- Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-sta...
- 4/22/2024 12:00:00 AM
About Huntington, West Virginia
were up 1.2% from a year ago