Contact Center Scheduling Supervisor leads contact center scheduling function daily activities. Responsible for contact center workforce scheduling to ensure high utilization rate and operational needs. Being a Contact Center Scheduling Supervisor coordinates with management to forecast headcount needs and develop staffing plan. Provides recommendations for improving contact center scheduling and operations. Additionally, Contact Center Scheduling Supervisor advanced analytical skills are typically required. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Scheduling Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Contact Center Scheduling Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Scheduling Coordinator
Full Time | Day Shift working 8-4 pm
NYS Pension & Retirement Plan | Tuition Reimbursement | On-Site Day Care - Opening Soon!
** Pay rate at $22.49/hour **
Shaker Place Rehabilitation & Nursing is a 5-Star Quality Rated Senior Care Community conveniently located in Albany County, NY.
Scheduling Coordinator Requirements:
Responsibilities of a Scheduling Coordinator:
Each day and every interaction are an opportunity to further Our Mission of providing the highest quality of care and demonstrate respect, dignity, and compassion to not only our Residents but also our Staff.
Exceptional Benefits you won't find elsewhere:
About Shaker Place Rehabilitation & Nursing:
Shaker Place Rehabilitation & Nursing Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by laws and regulations.
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0 Contact Center Scheduling Supervisor jobs found in Nassau, NY area